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    Porters Carpet Max

    5.0 (1 review)

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    4 years ago

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    Porter's Flooring America - Porter's Flooring

    Porter's Flooring America

    (2 reviews)

    It was a really great experience with the kind people here. Very helpful in helping us choose…read moreceramic tile to replace an old vinyl floor in our kitchen. The last helping us was named Diane, she helped us with our needs when we described what we had in mind. We were thinking of 12x12 or 20x20 square tiles. Diane brought us up to date on what the current trends were and we picked out a 12x24 white tile with hints of marbleing that wouldn't be slick when it was wet! She also helped with a grout to go with our floor and we were thinking very dark after what we went through on our last floor. Diane recommended a dark gray and we thought it would look good also! They came in on a Monday morning and got the old vinyl removed in short order. It wasn't long that the installer Johnny was laying the tile down! He finished late afternoon and said he would be back the next morning to do the grout after the mortar for the time had time to set. Johnny was back promptly at 8:30am the next morning and had the grout completed in no time at all!!! We are very, very happy with the way our new kitchen floor looks. I would highly recommend the folks at Porter's Carpet and Flooring! We had a great experience with them.

    Going with Porter's was the best decision ever. The whole process was absolutely seamless from…read morebeginning to end. Stephanie was super knowledgeable about the products, friendly and honest. The day of install, Taylor and his crew showed up right on time. They were very courteous and fast! The carpet looks perfect and they took the time to clean up well afterwards. We'll definitely be using Porter's again and would have no problem recommending them to everyone! Happy customers here!

    Flooring Design Center

    Flooring Design Center

    (2 reviews)

    I would not recommend them to anyone, and I would not use them ever again. I know you hear that…read moreindividuals in the construction industry/sub-contractors are all crooks and that this is a stereotype, but these people fit the bill and live up to that standard. They do good work actually, our floors and bathrooms look great, but they charge double what they say they will and slam you with the bill after everything is said and done. When we confronted them with this and asked for an itemized bill, all we heard was "the tile cost more than we thought", "we have to make money too", "we changed owners, and our labor rates went up despite what we contracted with you for", and "we can't give you an itemized bill". Basically it was a lot of BS, and the owner is just greedy. But we have told as many people in our area as we can to not go with them and saved quite a few people from also getting screwed over, so silver lining for others.

    We hired this company for a small job carpeting our newly remodeled "mancave". I'm glad I tried…read morethem out on a small job before redoing the entire house. First, the employee who was supposed to come out and measure the job failed to show at the schedule time claiming that she couldn't find my house...yet she didn't wait until I got off work at 3:30 before turning around and heading back to work. A week later, she couldn't follow directions to find my place, but finally did show up. There was furniture in the room when it was measured, but the employee AND her manager failed to mention at that time that there would be a charge if we didn't move the furniture ourselves...instead, she called me when the installer arrived at my house to tell me that I was going to have to pay the charge or the carpet wouldn't be installed. I don't have a problem paying for the service, but feel that they should know their business well enough to actually inform people of all the charges when they are submitting a bid. The carpet was installed well and in a timely manner, but the installer managed to put SIX large gouges in my $3000 pool table when he moved it. When I took pictures and complained about it, he claimed that they had nothing to do with the damage. The pool table had been assembled in that room by the pool table company and had NEVER been moved, so not sure how else it could have happened.

    Porters Carpet Max - carpeting - Updated May 2026

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