Repair person checked our non- functioning older dishwasher and ordered a replacement pump, however…read moreonce installed it still didn't work. He suspected the drain hose and so took it to his home to blow out with a compressor, unfortunately still didn't fix the problem. He then called his boss who made several suggestions and mentioned that he once found a piece of glass stuck in a drain hose that functioned like a one way valve... Aha!! This turned out to be the problem. In the end we paid a reasonable service charge, hose was thoroughly cleaned out and the new pump was removed and refunded. We were very happy with the persistence of repair person and appreciative of the experience of his boss. Thank you!

Excellent prompt service, sensible cost, and good advice. Would definitely…read morerecommend as my first "go to," in Duncan. Sorry to read other negative comments, maybe these unhappy people are being too demanding...

I was so pleased that the day after I called Cowichan Hauling they came by to pick up all the old…read morecabinets & debris from the garage that now gives us space to park both cars! They're quick & efficient and I highly recommend them.

ABSOLUTELY AMAZING...I just had the best service experience ever with services provided by Cowichan…read moreHauling. Roy went above in beyond in all aspects of removing debris that no one else was willing to do for me. The service was amazingly fast, thorough and done in such a way that it left me feeling like there are still those family businesses out there that care and are willing to go that extra mile for its customers. I highly recommend Cowichan Hauling. Roy, thank you so kindly for the work you did for me today!

We were very disappointed with The Brick, dates received for delivery were not the dates that our…read moreappliances were delivered, the dates kept getting pushed out. Eventually when our fridge arrived it was damaged with a big scratch on the front and the water / ice did not work. We are still waiting on a new fridge, one month later. We tried to call the numbers provided and it was impossible to get a hold of someone. My husband had to drive to the store to be able to speak with someone, when he arrived there was only one guy there and he could not help us, he took our number and told my husband a manager would call us back. We were told by the delivery driver we would receive a call that day to start the process on getting it replaced, when my husband spoke to the manager days later they were not even aware our fridge was delivered damaged! This also happened to us 3 years ago with our stove in our old house, it came damaged. There is no one at the end of the phone to help - as returning customers we will not be using this company again and would not recommend.

Chris M was very helpful today. I had purchased a sectional that once the final section arrived,…read moreafter some miscommunications. It did not fit the space. He helped me pick out a new couch and an awesome recliner chair, in the colour I wanted. All for a lower price then the sectional! I walked in frustrated with the situation and walking out very happy. Thank you Chris.

Wendy at Merit Appliance in Duncan is deserving of a 10 star rating! Great customer service! Very…read morekind, flexible and hardworking. Same with Michael. Great people, great service, great products! Thank you!

From the owner: Quality furniture and appliances at clearance prices! We work with a variety of BC builders to…read moreprovide custom solid-wood furniture to last a lifetime. Great deals on custom leather or fabric from Elite Sofa Designs, Palliser and more! Take a load off in our new Mattress Gallery featuring organic latex mattresses with expert service and fitting. Ask us about the exclusive My Recovery Mattress, with proven benefits for Arthritis, Diabetes and Fibromyalgia. We deliver all over Vancouver Island and offer various financing plans.

Secure storage with reasonable rates and discounts for 6 month prepayment. Good location and well…read moremaintained. Mostly shipping container storage available. Great accessibility hours and only closed two days of the year. Rick is so helpful

From the owner: We are committed to providing a clean, safe, secure, ready-to-rent storage unit, with friendly and…read morehelpful staff.

Decent place but always crazy busy, including the parking lot, when I stop by in the afternoons or…read moreevenings. As someone that uses a cane, I do worry about this. As many drivers are distracted trying to see signs, navigating their way to coffee fix and with this oddly laid out but decent sized parking lot it makes it a bit of a take a risk to shop vibe. As I do find the layout is an accident waiting to happen, I try to assess the busy level by driving by to do other things before going here. So far this is a good strategy for my mobility. The grocery itself is conviently located off the main highway and for Duncan, it is halfway along the drive itself. So nice to have a grocery in that area as you can easily add it along your stops. Food is always well stocked and place is well kept up. I always enjoy seeing their seasonal dispalys (turn right and near the floral area is usually where you'll notice the creation). Great selection of items like at any Thrifty's place but I do have to say for price point, I don't feel like it is a cheaper option (like the name might suggest to some). Staff is always friendly and quick to help if you have a question but you don't see a lot on the floor. So there was a few times I would buy vitamins and supplements if I had help locating them but there was no one to be found. That definitely could be an improvement being that they make an effort to stock so much for that section. I really do like their take away items for single people and always find something new to try when I'm shopping. Sometimes even as a gift for a friend. Overall a decent place to shop. Just be mindful of that parking lot situation.

Unlike most other grocery stores in the area Thrifty appears to do their best at stocking only USA…read moreproduce. I'm surprised they are not handing out MAGA hats at the entrance. Then there is the deceptive labeling "USA or Mexico" . Not a single item was from Mexico,all of it from USA.