Well kinda disappointed they advertised free delivery if ordered ahead of time and at checkout they…read morecharge $25.00 as a delivery fee.

I'm a manager at a property in Lafayette and we often bring cookies and gift baskets to other…read morebusinesses that bring us food or post our flyers. I ordered 12 assorted premium cookies to be ready curbside by 10am 9/17/24... They told me they were finishing up and it would take 10 more minutes, so I sat outside for TWO HOURS waiting AFTER I CHECKED IN AT 9:45AM. I did not leave Edible Arrangements or get my order until 12:30pm. A 2 1/2-hour wait is ridiculous for 12 cookies. Do not recommend and will not be bringing our property business to this useless establishment.

Every year I order my king cakes from Keller's. They're home. And they're the best…read more Miss me with those carnival donuts that I loved as a kid. And I could go the rest of my life without eating a traditional NO-style king cake again, either. But every Epiphany, you can put money on me being on the phone (no matter how many calls it takes to get through) with Keller's Downtown, placing my order for a couple of their cream cheese filled king cakes (one with pecans, one without). I have even turned this into a birthday tradition for a friend. On top of the deliciousness you can count on from Keller's, everyone I've ever encountered there, year after year, is beyond friendly- just like people from back home should be.

A co-worker of mine raved about how delicious Keller's King Cake Amaretto Walnut Cream Cheese is,…read moreand insisted that I give it a try. Since it's a local bakery, I thought, "Why not? I'm always up for supporting my community." So, I headed to one of their downtown locations on Friday after work to place my order. The cashier, Nyla, told me to come back the next day--Saturday--around 10 AM for pickup. Saturday rolled around, and I could hardly contain my excitement. I woke up early and eagerly counted down the minutes until my pickup time. I arrived at the bakery at exactly 10 a.m. and approached the counter to give my name for the order. However, my enthusiasm quickly turned into confusion when one of the staff members returned, unable to locate my order. She asked me for my full name again, which I provided, but after another five minutes, another woman from the back emerged, confirming they still couldn't find any record of it. I expressed my disbelief, explaining that I had placed my order with Nyla just the day before. In response, Riley, another staff member, sought out Nyla for clarification. Although Nyla acknowledged that my name sounded familiar, she seemed to avoid making eye contact with me, which added to my discomfort. After further searching with no results, Riley asked if I had the receipt. Unfortunately, I didn't bring it along, to which she coldly replied that without the receipt, they couldn't confirm whether I had actually paid for the cake. It struck me as absurd--when Nyla took my order, she never mentioned that I would need the receipt for pickup, nor did I anticipate that my name alone wouldn't suffice. I challenged Riley, asking what the point was of taking my full name if they couldn't keep track of their orders. She explained that during the busy Mardi Gras season, they had numerous orders to manage, which seemed to be an inadequate excuse for their oversight. After what felt like an intense and unnecessary interrogation lasting over 15 minutes, Riley finally handed me the coveted King Cake, but not without delivering a condescending remark: "I'm assuming you've paid for it," she said, her tone and facial expression dripping with skepticism. This comment stung, especially coming from someone representing a local business I was eager to support. On the drive home, I couldn't shake the feeling that I had been accused of theft. So, as soon as I got home, I searched for the receipt. Once I found it, I drove back to Keller's to clear things up and prove I wasn't stealing. Upon my return, I approached one of the staff members and confidently presented my receipt, stating, "Look, I paid for this King Cake yesterday; I'm not attempting to steal." I asked if they would take back the King Cake and refund my money. Just then, Riley appeared from the kitchen, acknowledging that they had indeed misplaced my order and she had spoken with her manager who offered an apology. However, I firmly told her that an apology was insufficient after being treated as if I were a thief. "Do you now believe me?" I asked, but Riley simply reiterated her apology while I expressed that my morning had been ruined by the entire experience. To make matters worse, the manager never took the initiative to come forward and address the situation or apologize to me directly. To the management and owner of Keller's Bakery, I have several pointed questions: First, why was this situation not handled with professionalism and care? The failure to manage it properly is disappointing. Second, what would have happened if I didn't have the receipt? Would my word not be enough to be believed? Does trust depend on factors like race or socio-economic status in your establishment? This entire experience has left me with a bitter taste from the treatment I received. I can say with certainty that I will never recommend Keller's Bakery to friends or coworkers, nor will I return to support a business that lacks fundamental values of respect and accountability.

I forget where I first heard about this place (probably TikTok), but thankfully I had it…read morebookmarked. It was about 15 minutes off the highway on our trip back from New Orleans to Texas on a Friday, and hubby rarely lets me down when I propose a foodie detour -- so he was game! Thank goodness I didn't read the reviews too closely beforehand because apparently they can sell out early. We rolled in around 11:30 am, and while there was a short line, it moved quickly -- and they still had EVERY flavor available. Score! We opted for a box of four ($3.50 for a standard flavor, $3.75 for a seasonal one) -- honestly, way cheaper (and better) than that sad Crumbl franchise. We went with the s'mores (the gal in front of us said she came in just for that one), a mint Oreo, a butter cookie, and a chocolate one with cheesecake inside. It's now one day later, and there's only one left -- that's how good they are! The texture is that perfect slightly under-baked middle, which, in my humble opinion, is the superior way to bake a cookie. Of the three I've tried so far, the mint Oreo has been my favorite -- rich, chewy, and perfectly balanced between chocolate and mint. The s'mores was also fantastic -- melty and gooey in all the right ways. On to the owner's story -- which is seriously inspiring. Caroline started baking cookies at 21 during Covid, selling them to friends and family. She quickly realized she had a business on her hands. With the help of her dad -- who's also a business owner -- she launched this company, and now she's absolutely killing it with three Louisiana locations, a growing team of employees, and a reputation for selling out almost daily. What she's built takes guts, and it's clear she's not just surviving -- she's thriving. But what I love most is that she didn't settle for a boring, cookie-cutter (pun intended) storefront. Nope -- the place is FUN. The doors and walls are painted with playful cookie designs, and the vibe is super inviting. You can tell Caroline put real thought into making the space feel special. Even the merch is next level -- embroidered sweatshirts that are super high quality. Yeah, they're $50, but honestly, they feel like the kind of sweatshirt you'd live in all winter. I came this close to buying one for MY sister Caroline -- but alas, budget constraints got the best of me (for now). And the marketing? Genius. She's got that cool, low-key social media strategy that makes you feel like you stumbled upon a secret -- even though the line out the door proves otherwise. It's not just the cookies that make you want to keep coming back -- it's the whole experience. Caroline's story, her energy, the atmosphere -- it all makes you want to root for her and support the business. I'm already thinking about my next road trip just to swing by again (and maybe justify that sweatshirt purchase).

I have such mixed feelings about these cookies. I ordered the chocolate chip and cookies and cream…read more They were yummy, not overly sweet, and a decent size. Definitely thick and gooey. I did enjoy them but why did I taste salt?! I'm not into the salty sweet thing or maybe I am? Lol! I think I need a few more visits to decide if I'm a true fan.

The cookie was delicious , the service could have been better , but besides that everything else…read morewas cool .

First off I must say that the people working were outstanding. I stopped here for a friend of mine…read morewho wanted a cookie from here. She wanted the Pink Sugar Cookie which is what I purchased for her. She gave me a piece. Taste wise it wasn't anything special. In all honesty it isn't even close to being as good as the sugar cookie that was served to us in High School (public schools). Those were so good, these were just okay. The pink frosting was way too much and it didn't have much flavor.

I love it when people get passionate about something and share their passion--and these folks love…read moretheir pecans. Pralines, of course, and pecans in all their forms: raw, roasted, Cajun spiced, in fudge, in chocolate...lots of gift boxes and stuff so great for Christmas and great gifts for visitors to take back home. And the gateaux Na-Na--grandma's cake, hand made for the store by a friend, is a praline-filled hug. Exceptional! If you have the time you can get a lesson on pecans--trees, farming, varieties--as well as how to pronounce 'pecan' here in Louisiana and all the way to Georgia. Again, a nice feature for us Northerners! Golden Pecans is worth knowing about whether you are a tourist or a local, I think.

Will not allow you to go inside, and will not let you buy from them, unless you give them your…read moreemail address. I was trying to spend over $100 and they didn't seem to care. Told me to give the phone # and name for the supervisor to call, NO call back. I will spend elsewhere.

Ordered a cake for my mother's 90th birthday! It was decorated beautifully and tasted delicious…read more Gambino's's Lafayette is the best location that serves the best desserts! Thank you again for making a special occasion even more special with an amazing cake

Last year we got a few king cakes and they were really good. We got one a few days again and it…read morewas not that good. Did not taste fresh at all.

They forgot the whip cream but was still very good. The only…read moreproblem is that I am 2 hrs away.

Great service all the time! And fresh made to order churros! BEST IN THE WORLD! My favorite are…read morethe churro fries! Check @eatinglafayette on Instagram and Facebook for more Lafayette food things!

I had the cinnamon peach praline cobbler and Ysabel had the raspberry peach cobbler. Both came…read morewith a serving of vanilla ice cream. They were not overly sweet and delicious!

The food is good, had the peach cobbler. It was good but not great, peaches were a bit on the tart…read moreside. But with more ripe peaches that would have bumped it to excellent. Clean well lit. Service was good as well.