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    Lola's Art Experience

    3.0 (2 reviews)
    Open 11:00 am - 5:00 pm
    Updated 3 weeks ago

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    Artsy Edge

    Artsy Edge

    (3 reviews)

    I was excited to take a pottery class at Artsy Edge, but unfortunately, the experience was…read moreovershadowed by poor customer service and disorganized operations. First, the instructor texted me to come in at any time during the week to complete the glazing phase of my pottery. When I arrived, she told me I couldn't glaze because a class was in session--contradicting the message she had sent. Additionally, their posted hours of operation were inaccurate. She originally stated the studio closed at 5 PM, but after I pointed out that the website listed 8 PM, she admitted the discrepancy. When it was time to pick up my pottery, they couldn't find my pieces. On top of that, the instructor's mother was incredibly rude. At checkout, I asked if they accepted both cash and card, and the instructor confirmed they did. However, when I presented a $100 bill (for a remaining balance of $45), they had no change. The mother repeatedly insisted I just "leave the remainder as a tip" three separate times. I had already planned to leave a tip, but being pressured like that was uncomfortable and unprofessional. When I refused, they then asked me to Venmo the payment because they didn't want to pay card processing fees. While the actual pottery class itself was enjoyable, the operational side of this business was frustrating and unprofessional. Clear communication, better organization, and basic customer service improvements would make a huge difference. Until then, I can't recommend Artsy Edge.

    Great experience. Really nice staff. They helped my daughter and I make a few things on the…read morewheel. The instructor was wonderful, knowledgeable, high energy, friendly and fun. I plan to go back again.

    A Pane In the Glass - Brita!!

    A Pane In the Glass

    (5 reviews)

    Very professional, nice work. I purchase supplies there, good selection. Always see full classes…read morethere. I understand they do repairs in addition to new work. Highly recommended .

    I have a vintage home goods shop online, and have been holding a matching pair of flyer de lis…read morestained glass pains for many years. They needed minor repair and I wasn't sure if they were had any value at all. I brought them by their shop, not knowing if they would even look at them. The ladies were very knowledgeable and able to determine the approximate age of my item. They identified every type of glass used in my pieces. And pointed out a rare and valuable glass used. I learned that their maker was skilled and not a novice hobbyist. Still, I'm thinking... the pair had seen its better days. I was interested in selling the pair for what I thought was a good price, when the owner said she would buy them as is for more than my offer. She also explained, her intentions were to repair and refurbished them then sell them in her window for an even higher price. She gave me the option for the shop to repair them, (at a very low cost) and try to sell them myself at retail value in my online shop. Note: ACTUAL RETAIL VALUE WAS 10x GREATER THAN I EXPECTED. In addition to it all, the offer still stood for them to be purchased by the shop and be resold in the window if I was unable to sell them online. I give 5 STARS FOR EVERY CATEGORY BUSINESS COULD BE CONDUCTED!!! The staff was friendly, knowledgeable, courteous, informative. Shop is clean, inviting, and uniquely charming.

    Lola's Art Experience - paintyourownpottery - Updated May 2026

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