The food, service, and ambiance was as it should be at Logan's Roadhouse. I got everything I expected. read more

Logan's Roadhouse - Cheese Sticks - Barbeque Near Me - Cleveland, Tennessee

We came here for dinner around 6.. place was busy but it appeared service was fast.. the key was appeared. Our waitress left much to be desired.. waited a long time for her to show to the table and take our drink order.. she apologized for the wait. Then we ordered.. waited again for drinks. A longer than expected time for food when comparing to places like longhorn or Texas Roadhouse which are competition. The food was ok. I forgot they season their steak quite heavily.. this steak was basically eating spice blend. Some enjoy that, to me not so much. I want to taste steak not over seasoned subpar steak. Usually the amount of seasoning on my steak indicates covering very low quality. It wasn't priced low vs competition. We had a child's dinner at the table for medium steak tips. They came out raw to medium. I was not comfortable letting it be consumed. Took quite awhile to get waitresses attention.. and the only offer was to put them back on the grill. I'm not a fan given cooks are usually not pleased with a kicked back steak. This dinner took way too long to get the meals and then the bill. I'm sure someone will say why didn't you talk to the manager.. what manager? One did not make themselves known in the establishment and having to return a child's steak should be prompt enough a boss figure to appear. read more

Logan's Roadhouse - Barbeque Near Me - Cleveland, Tennessee

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I saw online that they had Prime Rib on Friday thru Sunday. When I arrived I asked the hostess if they still had Prime Rib. She assured me that they did. I ordered Prime Rib and my waitress came back and said they didn't have any and that she had asked the manager also, It was like nobody knew what was going on. When I got home I looked again at the ad for Logan's and there it was Prime Rib on weekends. Funny no one at Logan's knew that. I ended up having a filet mignon. Cooked perfect, great taste. Thirty dollars for a 6 ounce steak let's get real. Will never go there again. read more

Absolutely gross! Strawberry margarita was a lime margarita. Sirloin steak was all fat literally not chewable. They brought me a second steak and it was exactly the same. Yuck! read more

Logan's Roadhouse - Logan's Roadhouse - Barbeque Near Me - Cleveland, Tennessee

I did a prime rib take out from here. It was 6 pm on Valentine's Day and the line was out the door Even though they were super busy ,my order was ready at the time they stated. They remembered everything in the bag. Even the extras. The prime rib was exactly medium rare. The loaded baked potato was nice size and well cooked I got onion soup. That I won't order again since it didn't travel well and was a small portion The place is unpretentious and casual. On the noisy side I believe it was a great value for the prime rib special read more

Had a prime rib and a drink at the bar. Was quick and tasty, but of course my drink ran dry 10 minutes in as they tend to do. Tried to get the bartenders attention, at first to get another drink, but after another 15 minutes was trying for a box and a check. Turned out to be 30 more minutes before I could leave once I got her. Food was good, but that is an inexcusable amount of time to actively be trying to get service. I would have expected a check in regardless within a 45 minute window. And yeah, I did check the time. read more

My husband and I have now been to Logan's in Cleveland TN 3 times now. We have great service every time. Food was good and Rolls are awesome. This last time we went I ordered the *Cajun chicken and sausage alfrado. I give it 1 star it wasn't good at all. It looked like microwaved alfrado when the cream separates from the butter. I was really hoping for a better tasting meal but it was horrible. The chicken was dried out but the sausage was good. I've honestly had great meals there so far but this one I will never order again. read more

Jennifer was a great server! Did an excellent job with our food and also a great conversationalists!!! Super cute and very funny. Jennifer was also very pleasant as I asked for several different items and she accommodated them all!!!!!!!!! read more

As a local I won't be back. This the first and last time. Thanks the service was outstanding but the food was not great. My wife ordered a filet and it was 1/4 inch tall (see photo). Looked more like a skinny strip than a filet. And the steaks are not cheap. $80 for two of us. The green beans looked as if they had been cooking all day - soft, salty and just a mess. Won't be back. read more

Logan's Roadhouse - Filet? Filet of what exactly? - Barbeque Near Me - Cleveland, Tennessee

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Great Food Great Service Friendly Ambiance Great Perks & Prices Near shopping and other attractions read more

The ambience is moderate, not too loud. Food was decent, wasn't the best but still edible. The thing that gives it 2 stars was the service, kitchen was slow when it wasn't busy at all, took about a whole hour to get food for 3 people. I recommend if you are a 1 or 2 party, not above 2. read more

Food and atmosphere are excellent! The staff are very friendly and inviting! It's a great place to bring the whole family. They have great booster seats for children. read more

First off I want to say horrible, horrible, horrible. The management, sup par at best and that's being generou. My fiancé and I came in for a togo order tonight, and while we waited we wanted to sit at the bar. We get to the bar and not a single server, bartender, or busboy came to ask what we would like to drink. So as we waited for what seems to be another lifetime we seen that behind us one of the shift managers are behind us having a pow-wow with the employees, not giving us a second thought or even a glance. So my fiance is loud and said can we not get served around here, mind you he said that in earshot of the employees and the shift manage. So as i said we waited, and my fiance decided enough is enough and he wants a drink, he grabbed himself a glass and poured himself a Coors light on tap. When the bartender finally came back from narnina, my fiance admitted to pouring himself a drink but would in return pay for it, the girl at the bar was flabbergasted that he was so ballsy to do that. She in return grabbed that same shift manager from earlier and he came running like we just killed the family dog. He informed us that we could not pour ourselves drinks, this is not a self serving bar, and we asked if we could pay and the shift manager flat out said no that okay don't worry about it. They had laughs at that moment, but my fiance decided to get up and exit without having law enforcement involved in this little misunderstanding tonight. So my review is to let you know that bet the hours of 2 p.m and 4 p.m you can not be served an alcoholic beverage with a smile in a timely manner and fashion. So thank you for reading this and taking the time to really see where the problem lies. read more

A wonderful diner and celebrations For my wife's birthday Great steak dinner Wonderful waitress Michelle Everyone there was so friendly too read more

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The food is amazing and there is a lot for your money. The staff is friendly and helpful. This has become my favorite place to eat and enjoy the time spent there. read more

this place sucks honestly the worst food ever waitress nice food jail house quality management never offered to adjust bill burnt 3day old taters expected better for a bill of $140.00 and a 2 hour drive never ever eat here again this was my first time and definitely the last captain ds is 5 star compared to this slop. if i could id give ZERO stars. read more

Good service good food clean surroundings !nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn

My wife and I went on Wednesday for $12.95 steak night and it was great!! The steak was cooked and seasoned perfectly and didn't even need sauce. Two sides and a drink just topped off the meal, our new favorite spot for a good reasonably priced dinner out read more

It says online you get a free meal on your birthday but you don't you get a free dessert. False advertising

If I could give it less stars I would. The food is just disgusting and the only good thing there are the rolls. It has just completely gone down hill from what it used to be. Time to replace it with a drakes. read more

Second time in last 6 months seated right away only to be ignored for at least 10 min. Servers pass by, no acknowledgement. Groups of staff standing at host stand talking so engrossed in their conversation they didn't notice us leave. A shame management doesn't seem to be present. read more

Dinner at Roadhouse first the restaurant was clean and the staff was friendly, courteous and helpful. The beer was great October fest, the potato skins were excellent but the main course well that was a different story. The 11oz sirloins had no seasoning on them not even salt or pepper just cook on the grill the only flavor I could taste was the mesquite, my wife's was the same as a matter of a fact this is the first time I have used steak sauce in years. The corn had to come straight out of the can, the potato soup had great flavor but it was like mashed potato soup and it would of been so much better if they gave me a soup spoon instead of the tea spoon. Overall I give them a 5 star for service but a 1 star for my main course. My total star combined will be a 2 and I will not return to Logan's Roadhouse, sorry Logan's. read more

I had a med rare ny strip cooked to perfection with butter and garlic added 3mac and cheese and broccoli. Everything was amazing! My husband had a med rare burger also perfectly cooked and waffle fries. Also had our kiddo with us and he got a burger well it was cooked perfectly as well. I tried all the food at our table we also had potato skins which seemed a little sloppy but everything was still really good. A side note they are discontinuing the peanuts so get them while supplies last. I've tried 5 different places in east tn and each one failed to cook the steak properly this one NAILED IT! We came in approx 1:30ish. read more

Logan's Roadhouse - Med rare NY STRIP - Barbeque Near Me - Cleveland, Tennessee

From start to finish this was thoroughly UNsatisfactory. I am a laid back person who doesn't demand much at all but tonight's visit really was pathetic. It took 15 minutes for the server to finally get my order and another 25 to get it filled. She didn't get my order correct, got the wrong size of steak (6 instead of 8 ounce) and when it finally arrived, 40 minutes after getting there, the food was COLD and looked like it had been thrown on the plate with a spatula. The server vanished again and didn't show up until I was finishing it (I hadn't eaten since noon and was hungry and had no desire to stay any longer in your restaurant). When she asked how it was, I told her it was bad. She looked at me like I had a third eye in my head and said "bad?" I said yes and pointed out my issues. She walked off muttering something and I had to ask her to turn around and repeat what she said, and she'd said she was sorry about the problem. And she walked off. She brought me my check, I paid for it and said curtly "Im sorry your dissatisfied" after bringing it back. I took the check where it invited me to visit loganslistens. I won't be back to a Logan's any time soon, if ever. read more

I'll mostly let the picture speak for itself, but I'll add that I rounded up to three stars because my husband likes the rolls and has had a good experience with the meatloaf. I did not like the rolls because they are very sweet, but I am wholly not from around here and that's just my personal preference. The steak tips, however, looked like what an inexperienced person at the grill would save for the dogs. The mashed potatoes were not better. We won't order from here again. read more

Logan's Roadhouse - Steak tips from the kids menu - Barbeque Near Me - Cleveland, Tennessee

*wait 3-6 months before going here again Luckily I was about to starve yesterday so I picked a place I could have a steak/salad/rolls...sadly it's been a long time since I went in here expecting a great experience but luckily this particular trip was even less stellar. It all started with a 30 min wait outside in my car which eventually led to me being sat at the bar area anyway. After a five min wait on our drinks after we ordered them we waited 20 mins on our rolls that "were coming out of the oven in 2 mins"...of course we watched everyone else around us eating their rolls while we waited Fast forward another 25 mins and my steak came out...guess what I still hadn't seen my salad. Luckily the guy that brought our food out managed to find it. At this point I had only seen our waitress 3 times..the last was 15 minutes earlier when she asked if I was drinking sweet tea...I'm confused why she asked since she never brought me any though. Luckily when I finally got around to eating my "medium" cooked steak it looked like a piece of meat that had been cooked to at least what I would call "well done"...I rarely complain to a manager but at this point I had had enough so after I finally flagged down our waitress she was able to get a manager that at least knocked off my meal (not my wife's)..even though it's safe to say we were both more than disappointed at this point The last complaint I had before the manager left was I hadn't had a refill on my drink since I got there (over an hour)...he said he was very sorry what was I drinking? I said sweet tea and he promptly filled my glass...with unsweetened tea read more

I ordered through door dash. I ordered and paid for a loaded baked potato and didn't get any butter bacon or cheese. Also no butter for my bread. I was pretty disappointed because door dash nor Logan's did anything. read more

This was horrible food horrible service. All the food was terribly seasoned and was nothing as expected. The staff didn't give correct description of food before placing the order. The food was totally not able to be eaten. They didn't even offer to take all the food that was bad off the bill. Sadly this place needs to close. One out of five of the meals was all that was even able to be eaten. So warning before going here or even ordering from this location. read more

Twice in April my girlfriend & I went there for lunch (because it WAS our favorite restaurant). Both times the servers were wearing their masks below their noses. The 2nd trip I asked the server to place her mask as it is supposed to be worn. She kinda sneered at me. Then we noticed the cooks were wearing their masks under their noses. We decided that they didn't care about our health so we changed to another restaurant that costs more but we feel safe at. I always check to see if they've changed general managers since he's been rude to my husband & i before. It's a shame but I doubt he (General Mgr. Charles _____________) cares anyway but we travel a lot & used to stop at many Logan's to eat. My friend & even my husband are happy that I've changed my Favorite, since hubby loves Bloomin' Onions! read more

Food was cold and baked potatoes were very old and brown inside! Would not recommend ordering to go from this restaurant!

I ordered the fried mushrooms as an appetizer and got the most pitiful looking portion with no dipping sauce. I swear I think the workers had been eating my mushrooms before they brought them out to me. This is totally unacceptable. read more

I have eaten here quite a lot through the years. The atmosphere is typical of that of other steakhouses. The service is great. Servers I have had are Kayla and Sarah, and will usually ask to be seated in their sections. They both do a really great job in insuring their customers are happy. I have also ordered DoorDash through this establishment, which is a different story. The bulk of the order is usually right, however, don't expect to get the drink you ordered, it'll be different. They might also forget to put in the items for the loaded baked potato you spent extra on. I usually order a steak of some kind or salmon. The last Logan sirloin I ordered last visit was the best I have had in quite some time. Flavorful, tender, cooked to perfection. Not overcooked. Overall I recommend this restaurant. The Logan sirloin is a great "go to", with a side salad, and steamed broccoli, if you're looking to be somewhat healthy. Ask for Kayla or Sarah, they will definitely take care of you. read more

Just wanted to leave a compliment for the server named Billy in Cleveland Tennessee. We have a non verbal autistic son who is 17 and when at restaurants most people do not acknowledge him or ask does he need refills they only speak to us. Billy goes out of his way to make sure CJ is acknowledged and taken care of and checks on him as he gets anxious in public and when he is out of something. Billy has now made this our favorite place to take CJ to. I cannot thank him enough for how well and kind he has treated our son. Billy is definitely one of a kind. He is courteous, patient, and caring. I hope he gets the acknowledgment he deserves. Our son has meltdowns in public sometimes and Billy makes everything ok for CJ. He remains calm he knows he is acknowledged and we can't ask for more in a server with our son.. thank you Billy. read more

I'm not sure if they have a bunch of new people working but I basically waited an hour for this salad....more specifically this card sized piece of overcooked, unseasoned salmon. Now, I place my order online & it said my order would be ready in 30 minutes. I actually ran an errand and went to the grocery store to kill time because surely this simple order wouldn't take that long. So I wait, wait, wait but the pick up area is right next to the cooking area (slightly awkward being in everyone's way) but as I'm waiting I'm listening to the servers go back continuously to fix messed up orders. More than half of the orders were wrong in some form. I haven't worked in the food service industry to know if that's normal but I sure know it's time consuming and inefficient. It was a waste! read more

Logan's Roadhouse - Caesar salad - Barbeque Near Me - Cleveland, Tennessee

Our waitress literally ran by our table yelling at us rather than stop and take a moment to speak with us. One member of our party had ordered a sirloin that was so tough you couldn't even stab it with a fork, much less chew it. The steak was comped, which was nice. But the waitress (Ruthann, according to the receipt) continued running by us just yelling. She was gone before we could even respond. read more

My daughter and I decided to let Logan's in Cleveland, TN provide our traditional Prime Rib Christmas Feast this year...an excellent decision. We ordered the small holiday dinner via their app: 4 pound Prime Rib Medium Rare with a generous serving of Au Jus, salad, sides, rolls, and desert. The Prime Rib was cooked perfectly and delicious. Properly chilled fresh and crisp salad with Peppercorn dressing and croutons, green beans, cinnamon apples (Talk about an extra special breakfast the next morning, Prime Rib, eggs, cinnamon apples and homemade biscuits...O YEAH!), fresh baked rolls, chocolate chip cookies fresh and hot and ready to serve. Yes, Logan's, we will do it again next Christmas...absolutely! read more

Have no clue why the just below reviews are so bad, they both read like fake and just people posting a rant to do it.The chick below with the * we drove over an hour from NC to celebrate our 30th firsdt date reads like a very bad novel, and is outright unbelievable. Last night Dec.14th had a very delicious ribeye entree, as did my side chick. We both ordered the massive 16oz,both cooked to perfection as we ordered. NO complaints.. Our server Abby was very attentive, but not intrusive as how a professional sever should be,made our dinner enjoyable. When you read people griping about a place, most of the time they are posting a fake rant. clevelandchef@yahoo.com if you either agree or want to fight it, email me.. read more

Food is awful, fried pickles were so salty you could barely eat them, waited 40 min for my food, wayyyy over priced!!

Sat at the bar and order dinner to go. Server friendly. But, when I returned home the food was cold. Ordered MR Ribeye. Steak was M at best. They need to teach their cooks how to cook. read more

I am so displeased with todays pick up order I purchased online! I ordered a family meal. The chicken is undercooked and has a "frozen taste", so unfortunately we can't eat it. Also, we only received 6 rolls instead of the 12 I ordered. And lastly, the food is cold from sitting too early. As my chosen pick up time was 2:30, I arrived at 2:32, but the food was ready at 2:03 (stated on receipt) so it sat for 30 minutes. I enjoy the food at Logans, but this is unacceptable to me. I have pictures to show what I have explained. I wish I'd known before I got the food home. I do hope the problems can be fixed so other customers dont experience the same issues. Follow up: I sent an email to Logans and did not get a response so i have decided to leave my review. read more

Logan's Roadhouse - Barbeque Near Me - Cleveland, Tennessee

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