A great place to meet up with friends over a cup of coffee, lunch or afternoon tea. Pleasant staff…read morewho have never made me feel rushed and who are willing to assist when asked.

When I got there I found out it shuts before the advertised time on the web. When I pointed this…read moreout the waitress didn't care a jot even though I pointed out this could be very disappointing for customers coming from out of the area. I have several food intolerances so when asking about the ingredients in their homemade cakes I got a message back via the waitress that she can't guarantee the cakes were free from what I was intolerant to. As people with food intolerances are always ending up having to go without gorgeous food, I asked if I could have more detail of what was in the cakes so I could make a decision on what it was I could or couldn't eat, just in case there was something I could have. This was very obviously an inconvenience to the waitress and the manager who had baked them. She tried again to say she couldn't guarantee anything because obviously this was the quickest way to solve the issue for herself, but after explaining that I'd like to try to see if there was something I could eat, it was again very plain that I was wasting her time. It was late afternoon and they weren't busy, so I would have appreciated a couple of minutes of her time without the attitude. After finding out there was indeed a piece of cake I could eat, I sat down to enjoy it only to be served it with more attitude by the waitress. If she could have got away with grunting at me I sure she would have! I unfortunately had to ask for a pot of hot water as the tea didn't come with one, and AGAIN got a look saying 'are you bothering me again?!'. Cleanliness was also not great with tea-stained table clothes, dying roses on the table, and also dust on the teapot holding the roses which was next to an open sugar bowl which no doubt had the same amount of dust in it! Also, amazingly, a dog walking around the kitchen area with it's bed behind the serving counter!! (Yes, I am about to inform environmental health dept!!) Lastly, my table was being cleared before I had finished. I did notice however, that the other table still in there didn't have their table touched, so I'm guessing that was a touch of nastiness from the waitress also. I was there looking for a place to take 18-20 friends for my birthday which is coming up soon as we fancied a gorgeous afternoon tea, but we will definitely be going somewhere else after that experience!

Good= excellent Service= excellent…read moreAmbiance = excellent Prices=excellent. The owner is VERY pleasant!

I had a great experience here the coffee was rich and flavorful. The staff was so friendly,…read morewelcoming and made my coffee experience a relaxing atmosphere.

My dad often brings me here for tea and cake, All the cakes…read moreand chocolates are home made by the 2 lovely ladies that own the Tea Room, they have recently bought the place and have kept the cozy cottage feel and have introduced a great new menu. The hot chocolate is amazing and I always get marshmallows with mine, this time I had a pot of tea as I have already had 2 hot chocolates today , have to draw the line somewhere right? But I was not disappointed with my tea and it went great with my raspberry and vanilla butter cream cupcake . If you are ever in West Malling I would pop in for a little treat

Quaint and full of character The Old Mill Yard Tea Room is another of West Malling's little hidden…read moregems. Homemade goodies are served up here for a good portion of the day with daily specials on offer and various different homemade cakes. A great place to go for a light bite or afternoon tea. The only thing the place could do with is a little bit more atmosphere but I suspect that to be largely due to the staff and clientele that frequent the tea rooms.

This place is no longer in business. It is now called Sage…read more Called here for lunch mid week and I can only say that it it should be called "cafe slow". Waited nearly an hour to get food which was rubbish considering that we were the only people in there. The guy who I assume to be the owner also needs a little bit of help with the customer interface. However the food, when it eventually arrived, was good but for what the portion sizes was over priced. I guess that's why the place was empty?

It a nice cozy place with friendly staff. I have been to this place every day for 2 weeks because…read moreof the free internet (mine was getting fixed) and the staff was accomodating. They serve delicious cakes and all of them are worth trying. Carrot cake is my favourite! They have a wide variety of teas & English breakfasts available with a lot of healthy options to pick as well. A delightful place to go for breakfast or brunch!

This is a warm friendly family run business that serves excellent English breakfast and other hot…read moresandwiches etc. Thoroughly recommended

Adorable little coffee shop. My friend and I were lucky enough to pop in on the day they were…read morereopening (they had been burgled a fortnight previously, but luckily community spirit and a good crowdfunding campaign put them right back on track) and we ended up getting our drinks for free because of this, but I would happily have paid their prices, so I left a few coins in the charity pot and will definitely be going again. The decor is quirky and retro without being unnecessarily hipster, and they do cream teas and all sorts of yummies. Quick service, friendly staff, and a really cute (but small and easy to miss) spot for afternoon tea or brunch.

Hipster to the hilt! This is a hidden gem tucked into a "workshop" behind a bunch of row houses…read more Outstanding coffee and friendly staff. It's a hit with the "work from home" crowd... seemed everyone was working on a laptop. A true find in a decidedly off-the-tourist-path corner of London.

I was looking for a new coffee shop in the area and came across this one. I really enjoyed the…read moreatmosphere of the place, with the big tables, couches and comfy chairs. For a good cup of Joe, you can't beat it!

Just had a fantastic Full English Breakfast. A good plateful that has set me up for the day. A…read moresteaming mug of freshly brewed coffee to go with it. nice views across the Heybridge Basin but, unfortunately, much too cold to sit outside. I am going to revisit during the summer (if we get one). Well worth a visit if you are in the area.

Visit the tearoom often, my favourite at lunchtime are the sandwiches on granary bread all fillings…read moreare very very tasty and last time I had a cheese ploughman's it was the best ever. All the staff are very friendly and helpful at all times.

This is a great place for breakfast. Perfect cappuccino. I had Eggs Royale yesterday- delicious…read more The hollandaise sauce was excellent. Having poached eggs and muffin today. Once again, prepared perfectly. If you are in the Buckhurst Hill area I highly recommend you take time to stop and enjoy the food and service. They also serve lunch, which I will definitely try. Note: it is cash only, but the prices are very reasonable.

Popped in this weekend for lunch with the boy, friendly staff, clean and fresh, proper coffee,…read morestandard cafe grub, not bad.

Have enjoyed many saturday breakfasts here, love the food, thank you cafe 23read more

Located in South Croydon ( the outskirts of London) this beautiful tea house will leave you day…read moredreaming! After several Google services, I came across Dotty's website, it is well put together and really grabbed my attention Seeing Dotty's in real life was like a dream. The establishment is beautifully decorated and you can tell the owner really invested in the place and the people who work there. There is a pink bicycle parked outside, the establishment is pink, the decor is very elegant--perfect for a photo op I opt to do the afternoon tea with Prosecco added on as well as some scones to go. It was a very fair price per person. Under £80 for the entire experience for 2 people. They also sell other assorted desserts, shakes and cakes All the employees were attentive, they explained in detail what our package came with and they made sure we were happy from start to finish. EVERYTHING was delicious! From the English tea down to the Pimms jello HIGHLY RECOMMEND 10/10!!

Dotty's is a really cute tea house that is well decorated to create a welcoming atmosphere for you…read moreto sit and enjoy a spot of tea. I stumbled on the listing while doing a search for tea places before I left Washington, DC to travel to London. Unfortunately I didn't make the reservation myself (relied on family in London to make it) so we didn't get booked for the afternoon tea service as I'd hoped and just had a reserved table instead. Still, I indulged in some scones with cream and strawberry jam, paired with a strong cup of decaf English breakfast tea. The staff is very friendly and took the time to explain the drink and pastry options to us. I hope I get a chance to visit again for the full tea service before the end of my trip!