Fred and his staff are extremely knowledgeable and patient. They will make sure you leave with the…read moreright shoes for your needs. They will never steer you wrong. Additionally they have great sales throughout the year. Truly a one of a kind experience and store with people who actually care.

The staff was incredible and the shoe selection is great. This is not a huge warehouse, but the…read moreinventory has a great selection of sneakers. I brought my 82-year-old Mother to the store and Andy took good care of her. He brought out a selection of shoes for her to try on, he was able to explain how the sneaker supported different muscles and parts of the feet. He even helped her get the shoes on. This is an excellent shoe-shopping experience if you are accompanying a Senior. The staff is patient, but they do their job fast. The store also sells support socks for conditions like plantar fasciitis.

I ordered a gift card for a family member online and forgot to put a message with it and the store…read morecalled me. In the day and age of less personal service this was a pleasant surprise and much appreciated. I would highly recommend them as a place of business!

Had to give a shoutout to Donna and her summer job college girls Thalia and Alden for HELPING me…read morefind a very last minute dress for a wedding. I entered the store in a panic as I didn't like what I was going to have to wear!!! Tried Rent The Runway, On line shopping, Westchester Mall and SONO mall, Bloomies, Saks, Neiman's, Nordstrom and other local stores with horrible success. Why did I not come here first??!!!! Amazing selection, beautiful options and THE BEST customer service. They matched a handbag to the amazing dress and I was good to go! Thank you for making me feel amazing wearing that beautiful dress at this beautiful wedding. I received many compliments and told everyone where to go in the future!!!!!! Will be back soon!! xo Jen B

I recommend Hawley Lane Shoes. I was very impressed when the owner came to my mother's nursing home…read moreand took care of my mom personally. She measured my mother for sneakers and shortly afterwards they were delivered. Great service and super nice people!

I have always received excellent customer service at Hawley Lane at the Orange location. I went in…read moreabout a month ago and experienced a completely different vibe in the store. Nobody greeted me with a hello. Nobody inquired what I was looking for. I was clear I had a purchase history but they never looked up my account. The salesperson never offered to measure my foot. The sneakers that I wanted were not available in my size in the color that I wanted. We I asked if they could be ordered, the salesperson just said no. A friend also had a similar experience. I still need the sneakers, but will not be returning again.

My family loves this store in Denville - staff is always nice & we always stop in when we can! They…read morealways have nice things (and it works Great for a family member who also has a wide foot- ) and I know so many friends who love this store too! Lol :)

The selection of some good quality shoes and sneakers is ok...customer service is awful! They are…read morerude and don't seem to know a thing about fitting shoes. I think it's husband and wife. This was my second visit, and although I made a purchase the first time, my experience with them was the same. No help whatsoever except bringing boxes out from the back. I was reluctant due to the fit of a pair of $150 sneakers, loose in the heel, so I asked about return policy and was told 7 days. After I purchased, I was given a pad to try at home for the inside of the heel - why not when I was in the story???? After wearing them briefly at home, I decided it wasn't worth blisters, so when I returned to the store the next morning as I walked in, she said.."I thought so". Not hi, sorry to see they didn't work out - after the refund was processed, she said "there you go" as she put the receipt on the counter - not hope to see you again or something to that effect. I've been told by neighbors there is an employee who is nice, but that wasn't my luck. I won't be returning.

I have shopped at the Mt. Kisco location ... Twice I needed an outfit for an event. Each time, the…read moreassociate I worked with helped me tremendously. She was patient and offered suggestions I never would have considered that ultimately wound up being exactly what I purchased. I dread going to malls and this store not only is so conveniently close, but the personalized attention and guidance I received was so apprecicated. The selection of different items is a huge plus. You can easily find something that isn't cookie cutter.

I bought shoes from the Greenwich location on 10/30. I realized that it did not match my dress. I…read morewent to return the shoes on 11/3. The manager said that she was unable to do that. I have shopped here many times before. I was unaware of the no return policy. It was on the back of my receipt in very fine print. So, therefore I will be disputing this charge. The manager also addressed me by my first name which is unacceptable. If I had a different skin color would that have occurred? Hmmm....

We love shopping small and local so when the baby needed a new pair of shoes (literally!) we were…read moredelighted to pop into this shop, conveniently located on the main drag in Wycoff. We told the woman we just wanted to measure him and she happily measured his foot and said he was a 12. Damn! He had been wearing an 11 for months. They had a wide selection of reasonably priced sneakers and dress shoes. Beautiful shoes for both boys and girls. The baby picked some Nikes that looked great. They have return policy (I think it's within 3 weeks) but I strongly suggest you get both of the kids' feet measured to make an informed decision. I highly recommend this wonderful shop.

This is my go to shoe store for my kids. The two sisters who run the store are absolutely lovely…read moreand are extremely helpful. The store carries a good amount of variety. They also carry small toddler sizes.

Hit a pop-up in Highland Park, NJ, where they were buying and selling sneakers. Hubby scored a pair…read moreof NBs for his birthday.

Money grab for sure. Do not go here they will try and get over on you, especially if you're selling…read moresneakers. The biggest scammers!!!

My favorite shoe store by far! Anna is an amazing…read moresaleswoman. I've never had anyone offer to bring me "all the available white sneakers in my size" until today.

Great shoe store and Lindsay was incredibly patient and helpful. I ended up with just what I…read morewanted. Thank you Lindsay!