I refrained from posting here initially but my customer service email has gone unanswered. And after reading the other reviews on this page, I feel totally validated in my opinion of my recent experience. I stopped in this past Monday, 12/30 because they were having a 50% off sale. It was a rainy morning and the store was not busy at all. In fact there were more employees than customers in the store at that time. I was dressed in a nice sweater, jeans, boots and a coat as I was meeting friends for lunch following my shopping trip. I walked past at least 4 employees, one of whom made direct eye contact with me, and not one of them said "hello". They didn't even acknowledge me. I had about 10 items over my arm that I wanted to try on and no one offered to start a fitting room or even asked if I needed help. In fact, I changed my mind about one of the items I had intended to try on and there was an employee standing in the path of the rack I was trying to get to and I had to say "excuse me" to get around her and she never said "sure" or "do you need help?", nothing. In this day of brick and mortar stores struggling to compete with online retailers, its shocking to me that these employees are this indifferent about providing just a basic level of customer service. I've worked in retail before so I know it can be a difficult job at times, but it's not difficult to say "hello". Doubtful I'll be shopping here in the future. read more