Albeit pricey, the White House Black Market is an interesting shopping adventure that we visit when…read morewe find them. The two ladies we met today were very pleasant and are typical of the quality service we always seem to get from WHBM. Perhaps the only exception: PRO TIP: This is not the location I would recommend to pick up something ordered on-line. They don't receive a commission on these items and are aggravated with the practice. The only blemish on their customer service image would be to not purchase an item directly from the boutique. You may not want to mention you found their store by using Yelp. One of the ladies believes it to be a tool to sabotage small businesses. Unfortunately, I think my attempt to repair her thought process was a failure. It was also a bit of a drag when I learned that there is no public restroom. In other WHBM stores, an associate will escort you to the "employee only" bathroom. Especially if it's urgent and they know you don't make it a habit. No biggie. I went next door and ended up finding something really cool that was on sale. So, win-win. We found a couple of nice accessories that didn't break the bank, so success to us! 05/22

I walked in intending to just peruse, but ended up mentioning that I was on a mission for something…read moreto wear for a wedding outdoors in 40 degree weather. And immediately, Corey was ON IT! I pretty much just tried on everything he gave me. Basically, he made an AWESOME personal shopper. I felt like everything he gave me not only fit well, but looked good. It was a matter of me filtering down to the "one" outfit that would work for the wedding. Amy also jumped in with some suggestions and accessory ideas as well which provided some additional flair! I love their clothing, their accessories...and ESPECIALLY their customer service. They are truly the best when it comes to helping you find something specific. Truly, if I had done my own "perusing," I would NOT have found the amount of options that he found for me, nonetheless given a thought to some of the items he picked out that actually looked really good! I have had other experiences at other WHBM stores where the customer service is outstanding at helping you find something to wear for events. But seriously, you'll want to hit up the Deerfield Town Center location some time if you are on a mission. They will TOTALLY help you out. They are my go-to for "on mission" outfits!

Went there today and forgot my birthday coupon, the person behind the counter went and found one…read morefor me. This made my day thank you so much for taking care of me when I was shopping

Pretty cool place. I enjoy going here and buying shoes. I've got some nice stuff here and I'd…read morealways recommend to my friends.

Customer service is top notch. I was measure, guided to the RIGHT bra, bough loungewear and…read morefragrance! Love the choice in expert employees!

Soma is one of the best places to get bras. However, when I visited this location last week, I was…read morenot impressed with the sales staff. The woman that was helping me did not know what a bralette was when I asked to see one. I had to show her a picture in the Soma catalog. The catalog also indicated there was a 15% sale off your entire purchase but she said that didn't apply to individual sales but later told me that I was eligible. In an effort to sell me more than one bra she made it sound like this was going to be the only bra I would wear and would need more even though we had a conversation about the number of Soma bras I had previously purchased. The last objectionable thing she did was bash their main competitor (Viictoria's Secret), saying how inferior their bras are. I really dislike salespeople that have to resort to competitor bashing to try and make a sale. All-in-all, Soma still remains the place I prefer to buy my bras, but the sales staff at this location could be better.

Stopped on a whim while out for bloodwork and so thankful on this Thursday I did! With a very few…read moreexceptions evwrything is 30 per cent off till Saturday. Not alot of sales associates (who were wearing masks) but not many customers either. A designer bag caught my eye right inside the door. But I kept walking. And before I left I walked right over and bought it. Geeze...I needed this. Not the bag...I have too many already. But it made me happy. Due to personal circumstances I have been housebound since mid-December. Also bought some jewelry on its 3rd markdown and got the discount! Winning. Thank you Von Maur for being my wingman today. I will be back. You know I will.

Oh my goodness! I had the greatest experience with Evy!!! She was so kind, helpful, and a pleasure…read moreto be around for my checkout experience. Her whole personality was pleasant to be around. I came into Von Maur to get a dress and necklace for my granddaughter and was pleased to find the perfect white dress and pearl necklace to match. Thank you Evy for your beyond exceptional customer service and thank you Von Maur for the perfect sale dress and jewelry selection.

LOVE THIS STORE! I am amazed at their customer service every…read moretime I go in. Any other place you go, you may get a fake smile and hello...maybe, but at Maurice's they always greet you with enthusiasm and help you find what you are looking for. They always take your clothes to a fitting room so you don't have to carry them and ask if you need another size while you are in there. The personal shopping help is AWESOME! They also help you put outfits together (which is what I am bad at)! Plus the clothes are so cute and trendy! My whole wardrobe is from Maurices! I get compliments all the time on what I'm wearing!

I always thought "free returns" meant FREE RETURNS. But with Merrell, apparently "free" is…read moresubjective. I recently bought two pair of Merrell Hydros in two different sizes, planning on returning one after comparing the fits, only because they stated "free returns." When I completed the return process, the statement reflected a $5 FEDEX "drop-off fee". What? I contacted Merrell and a snippy customer service woman stated that it was FEDEX's charge, not theirs. What? After I asked her to explain how that is "free", she huffed and agreed to credit me $5... "one time only." Wow, won't be shopping at Merrell ever agin.

I love Merrill shoes. They are by far one of my favorite shoe brands. They have proved to be…read moreextremely durable, well made, and offer an appropriate amount of support for my feet. This outlet carries men's, women's and children's shoes. An extremely limited selection of clothing and accessories are also available. Accessories include outdoor items such as hats, socks, hiking bags, and bandannas. Discounts are not nearly as good as they were when the location originally opened. Prices on my last few visits have been on par with a good sale at a non outlet store. For that, I am taking away a star. They have the selection, but no longer have the edge on pricing. For me, this makes them more of a check them out while I am at the outlet mall rather than a destination store.

Flourish Home has the best selection of Jellycats I've ever seen! They have the largest variety in…read morethe area. Every time I visit, I find something new to add to my collection. The staff is always wonderful--Deborah and Heidy are so lovely and I always receive excellent customer service. They make every shopping experience enjoyable. Whether you're a longtime collector or just discovering Jellycats, this is definitely the place to go!

Avoid this store!! I went to Fleurish Home to purchase Jolie paint to paint my kitchen cabinets…read more The sales person sold me 4 cans of paint and a paintbrush for over $150 knowing I needed to test the paint on my cabinets before painting my entire kitchen full of them. Once I tested the paint I decided to use a different brand and went to return the unopened unused paint and they wouldn't allow me to. I'm sure the salesperson works on commission and tricked me into purchasing more than just a sample size knowing I couldn't return the rest. I spoke to the store manager and owner and they said "sorry, we will not do anything to help you". Obviously I wanted my money back but said I would take a store credit and still they wouldn't help me. I was pregnant with 2 toddlers so they knew I didn't have all day to stand and argue. Again, avoid this store at all costs.

Great store for baby clothes. Always been greeted coming into the store & good customer service…read morewhen checking out. I've even come a few times and someone has gotten me sizes from the back that weren't on the floor. The value has always been great in my opinion for the clothes they have, but I do usually try to have coupons or go when there's a % off deal.

Put-together store with great staff! Everyone is always really friendly & helpful. Plus the deals…read moreare amazing!