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    Loft Hotel

    3.0 (31 reviews)
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    Loft room. $250 a night. Huge. Concrete floor. Crapppy windows.
    Mark H.

    Totally obsessed with check-in and out time. Very rude and poor customer service. We came to Montreal for two nights to celebrate a wedding. After a 6 hour drive from Toronto we arrived at 1pm. Check in is at 3pm exactly and no later. Girl at desk sharply said the room was in fact ready, but it's their policy to not allow any checkin until 3pm. So we had to wait for no apparent reason. I've never heard of such a strict policy in my life. 3pm hit and everyone was checking in at the same time. Huge line. 1 person at the desk. So stupid. Then 30 min before check out (11am) I get a phone call from the front desk. All she said was 'remember your check out is in 30 minutes" - no how was your stay? No good morning sir, just a friendly reminder. Awful customer service. Room was huge but had poor lighting, a dirty floor, no shampoo, and lots of little things were off. Example, nowhere to plug a device in by the bed, nowhere to hang clothes, 1 garbage for bathroom and living area, no iron..etc..etc.. All in all, STAY SOMEWHERE ELSE!!!!!!! I would have been happier at a super 8 motel. The Loft hotel needs to learn their manners and change some stupid policies. Honestly, one of the worst hotel experiences of my life. And I stay in a lot of hotels.

    Just walking into the room....amazing!
    Sasha H.

    I booked the urbaine loft room expecting a smaller room, but when I walked in....OMG it was awesome! The room was literally 750 or 800 sq ft. It was great to have a microwave and full size fridge, along with the king bed (which was comfy) and windows along one side of the walls top to bottom. There weren't any screens on the windows, so watch out for that! Once we found the hotel (it was a bit tricky since its located down a small obscure street), checking in was easy and the staff were super helpful. I checked in at 6pm with no issues. Due to a raging hangover, I called the front desk in the morning for a later check out and they allowed it with no problems too :) The hotel indoor parking ($20 a night) was located around the back side of the building. The parking attendant only worked til 5pm, so there's not really any in/out privileges, but Montreal is a great walkable city with a metro system that can get you anywhere. Continental Breakfast is included- I didn't get a chance to try it out, but its good to know it was available. If you're a neat freak like me its worthy to note that the room was really clean... believe me I checked (I'm that crazy person that rips apart the bed and inspects the sheets, towels, etc. before I take my jacket off or unpack). This is an older building, so you have to check out the old freight elevator, I found it pretty cool.

    My boss, enjoying the room from our amazing 2 bedroom loft!
    Talia V.

    This is easily the most unique hotel I've ever had the pleasure of visiting. We visited in November 2011 just as Loft was getting off the ground and had an incredible time. We were actually in town for a party hosted by a client also at Loft so had the opportunity to spend time in all the amazing meeting areas as well. Such beautiful spaces, if I was a local looking for a wedding venue, this would be my front runner. The rooftop lounge area is stunning, loved the open feel of the rooms, every part of the hotel has such a fine attention to detail - I really can't say enough good things about this place. Also enjoyed the complimentary continental breakfast and found the service to be friendly and efficient. Can't wait to come back!!

    TinoX T.

    The Place is Beautiful,the rooms are Nice.BUT the Service is Like 1 Star Hotel. From the A/c in the Room,you Can't put it under 20c bec will Leak,to the Room service you Call Them they come after 30 min no kidding,To the Elevator it doen't work all the time,to the Internet in the rooms is like you Have internet Coming form Japan u waiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiT for the Connections. I'm really Sorry But it's not worth $ 50/Night.

    The banquet room kitchen
    Emily J.

    I have never felt so unwelcome at a hotel in my life. We had booked a 4 night stay through the hotel's website 5 months in advance for the Montreal Jazzfest. We arrived in Montreal just after midnight on account of unexpected flash flooding in New York and a slow border crossing. We circled the neighborhood via Rue St. Denis twice and then called the hotel to ask for directions. The clerk who answered the phone was very dodgy. Instead of offering directions, he attempted to dissuade us from coming to the hotel by indicating that all the rooms were full, that he believed the street was closed, he didn't have our reservation, etc. When we finally reached the hotel we were advised that despite our conformed reservation, there were no rooms available. After a litany of excuses and stories from the clerk about why it wasn't the hotel's fault that no room was available, and the clerk encouraging us to look elsewhere, we were stationed in suite #600, a banquet hall which happened to have a bed in the back. The hall hosted a bachelorette party 2 hours earlier and we had to spend another hour wrangling hotel staff to remove the overflowing trash cans, dirty table linens and towels, and to obtain a roll of toilet paper and some Lysol wipes. At the end of it all, party debris remained on the unswept floor and dirty dishes remained in the sink. All the while the hotel staff continued to act like they were doing us a favor. I finally fell asleep without showering because I was exhausted and afraid to touch anything in the room. The next morning, an hour and a half after visiting the front desk, where the staff again acted like they were doing us a favor, we were checked into an actual room. (They needed the banquet hall back for the wedding). It's a shame that the first 10 hours at the hotel were so abysmal, because the rest of the experience was relatively pleasant. The hotel is a converted warehouse building with loft rooms that are uniquely appointed. It has a stylized freight elevator that takes guests from floor to floor. The rooms have dining tables, full kitchens, and living room spaces. The room was quiet and clean but had gaps in the floorboards and ants. Housekeeping staff were pleasant and attentive. Breakfast is a basic croissant and coffee and not worth getting out of bed for. I would seriously think twice about staying at Le Loft Hotel again because management is so offensive and unprofessional. If you can't rely on a hotel to honor your confirmed reservation, the rest doesn't matter. But for the fact that comparable hotels were either sold out or $50-100 more per night, I wouldn't have stayed beyond the first night.

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    14 years ago

    Great, one of the biggest rooms I have ever stayed in. The customer service was attentive and non invasive.

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    Loft Hotel Reviews in Other Languages

    Review Highlights - Loft Hotel

    Having looked at a lot of places on-line, and after reading reviews of all of them, settled on this hotel - the reviews, which you can find on booking.

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    Le Petit Hotel - Beautiful for the holiday

    Le Petit Hotel

    (102 reviews)

    $$$

    Ville-Marie

    Le Petit Hotel was the most wonderful and slightly disappointing experience…read more Let's start with the good things! Location, location, location! Located only 2 blocks from Notre Dame basilica, you're in the heart of Old Montreal. Absolutely everything is walkable (if you're able). The "free" breakfast was incredible. The staff will make you almost any side coffee/tea beverage you'd like right there at the front desk. They serve the famous St. Viator bagels here (so need to wait in the long line at the bagel shop). Their croissants and chocolate croissants are fresh and perfect! What a treat to have this every morning of my trip! The staff: especially Mathieu and Zahra. My favorite staff members! Mathieu went about and beyond every time I saw him! He was so friendly and always had time for a chat about all things Montreal! And now for the truly disappointing things: they opened their sister hotel the week after Christmas so they were incredibly short staffed. I had no housekeeping in 3 days! I didn't have any shampoo left- I was adding water to the tiny bottle to use whatever was left on the sides. I asked the lady behind that desk every night about it! I asked/begged to switch rooms (there were a slew of other small things wrong- my safe did not function, a wall board fell off the wall without repair, the wood and leather chair were scuffed and ripped). I could over look those small things, but after no housekeeping at all for THREE DAYS during my holiday? They opened their sister hotel and now this is what happens- complete lack of service for their current patrons. This is not ok! Things like this happen, and I can deal with it IF there was some proactive information given. But nobody was saying anything except "I'll let housekeeping know"... but nobody was doing anything after that! Thankfully, they have rectified the situation since:)

    Wow. A friend and I came to stay over the weekend. The hotel was clean, nicely lit, and the bed was…read morecomfortable. Breakfast was great, and free coffee drinks? Yes please! They even coordinated to send my forgotten pillow back to me. The location is perfect in Old Montreal. Will definitely come back to stay again!

    Delta Hotels Montreal

    Delta Hotels Montreal

    (88 reviews)

    $$

    Ville-Marie

    I came here for a few nights for business in the area. I arrived really early, as my flight landed…read morearound 10AM. Checking in was very easy and they even said they were expecting me, which was very refreshing after the last hotel I stayed in for business, which was the Hilton in Richmond, VA at Short Pump in which the staff was very condescending and poor at checking people in, especially business travelers. This place definitely took great care at check in to make sure I felt welcomed, including asking me if I had any questions. She went over everything I needed to know about the property. When I got to the room I was impressed with the size of it - it was pretty large, with lots of open space, a decent desk, plenty of seating, and a very nice, clean, and comfortable bed which was fitted with ironed sheets! The TV in the room was disproportionately small and their streaming channel options were limited, but I made the best of it, as it's mostly background noise while I'm working anyway. The location is decent, only a couple of blocks from the Rue Sainte-Catherine shopping and dining area, which also has the Complexe Desjardins (a mall). There's a Metro station a block away as well. They have a decent size gym with all the normal stuff and a pretty nice, two-level lounge for those with access via their loyalty level. Overall, I'm enjoying the stay here and would return!

    I had a good overall stay at the Delta Hotel in Montreal. The location is great and really…read moreconvenient for getting around the city. One standout was the gym, which is much better than what you typically find in hotels, with multiple treadmills, a stair stepper, ellipticals, and a solid selection of weights. They also have a two lane indoor pool and an indoor hot tub, which were nice added amenities. I especially appreciated that my room had a patio, it was great being able to get some fresh air. The only downside was the noise. There were very loud neighbours in the hallway with screaming and music playing until around 11:30 pm. I contacted the front desk and was told security would be sent up, but no one came and the noise continued past midnight. Overall, a solid hotel with great amenities, but the lack of follow through on the noise issue was disappointing.

    Abri Du Voyageur Hôtel

    Abri Du Voyageur Hôtel

    (36 reviews)

    $

    Ville-Marie

    This actually a great value for staying downtown. This is all about value and location. There are…read morelots of stairs but we all need to exercise. Being downtown it can get and will get noisy but again great basic value hotel. What you get, a basic clean room, I saw no bugs, a lock on the door and a continental breakfast consisting of toast, cereal, fruit and coffee and orange juice. Again it's all basic but you are buying location, location, location. Being downtown it can and will get noisy. There are homeless, you are downtown but this is a great value for staying downtown. I asked where St Catherine Street is and it's right outside the door. Chinatown is down the street, Old Town a little farther but walkable or take several metro options for about $11 for a 24hr pass. This place is not fancy but it's a clean basic hotel that is all about location, location, location. Would I stay here again, Absolutely!. Reminder : Stairs no elevator.

    How low can I score? Is a negative score an option? I have travelled all over North America and…read moremost of Europe and have never walked out of a hotel three minutes after walking in. I booked through hotels.com a 1 night stay on 1/2/24. So horrific: 1. The pictures are clean. The reality is a s-hole dump. Beer bottles and trash lined the walkway to the door. The entire building smelled of smoke. 2. Front desk staff barely communicative. 3. Room was FAR smaller than advertised and was also dirty. The room to which I was assigned looked like NOTHING IN ANY OF THE PHOTOS. 4. Public shared restroom: i did not even go in since everything else smelled like piss, cigarettes and beer, I figured the bathrooms were also disgusting. 5. Parking is off site; no bell hop or other staff to carry bags up two flights of stairs (no lift). The only plus is that I got a few dollars of one key rewards for walking in and out of a horriffic, unsanitary, smoky boarding home- far far below any consideration of the name "hotel." It's not even hostel level. This is an unhealthy, and borderline dangerous place to stay. It is destined to close down, fail, and die. You may too if you stay there. DO NOT BOOK THIS HORRIBLE PLACE. I left within three minutes

    Honeyrose Hotel Montreal A Tribute Portfolio Hotel - modern and spacious Montreal meeting room

    Honeyrose Hotel Montreal A Tribute Portfolio Hotel

    (22 reviews)

    Ville-Marie

    This hotel is definitely interesting, but the service really missed the mark for us. The front desk…read moreexperience started things off on the wrong foot... the woman who checked us in was surprisingly rude and short with us. My friend and I walked away in silence and immediately looked at each other like, "Was that real?" It was just an oddly unpleasant interaction that set the tone. On the positive side, the rooms are big and clean. Every housekeeper we passed in the hall was incredibly warm and friendly. A couple things to note: 1) no valet, and 2) in our room, the shower feels like it's in the middle of the space and lacks basic privacy. Totally fine if you're with a best friend or partner, but I would've been mortified if I were sharing the room with anyone else. Not sure if it's just this layout or if all the rooms are like that. In the picture I posted, the shower is that glass panel on the left side of the picture with pink frosted glass.

    I'm still a bit mixed on the Honeyrose. It's clearly a very nice hotel; the rooms are really very…read morenice, the staff is friendly, and the amenities are solid. But I'm not sure I actually like the style. They lean super hard into their theme. Pink is everywhere, there's a strong signature scent pumped through the lobby, and the whole place feels like it was designed for a photo shoot more than a comfortable stay. It's nice, but just a bit too much across the board. It's definitely a sexy hotel, great for bringing a spouse or significant other. But you'll want to be at a stage in your relationship where you're comfortable using the bathroom with the other person in the room - because there's almost no privacy. Glass walls and open layouts look cool, but they don't leave much to the imagination. If you love bold, highly styled spaces and don't mind a little flash over function, this could be perfect. I'll pass on returning but I won't say it isn't beautiful.

    Le Square Phillips - Kitchen and dining area

    Le Square Phillips

    (80 reviews)

    $$

    Ville-Marie

    This was one of the best hotels I've ever stayed at. My sister, her fiancé and I stayed here whilst…read morevisiting family in Saint-Guillaume and Brossard. The location is great - right in the heart of downtown, next to a Tim Horton's, a few blocks from a Pharmaprix, and with plenty of dining options within walking distance. While there aren't many parking options for a vehicle, we found their valet service well worth the $35-38 per day. The daily continental breakfast was tasty! There were plenty of options including oatmeal, cereals, fresh bagels, assorted meats and cheeses, yogurt, hard-boiled eggs, a variety of fruit, juices, milk, coffee and tea. The rooms were very clean and comfortable, with a full kitchen and cozy dining area, VERY comfortable bed(s), a big bath tub, and good views. I slept very well every night and was never disrupted by hotel sounds. There is also a rooftop gym and while small, has enough equipment to get the job done. There is also a heated pool and a nice rooftop area right next to it. The service was also top notch, everyone on the LSP team was very welcoming and polite. I tried my best to communicate in French, but they were patient and made sure I got the information I needed. I've stayed at hotels double the price that were half as good as Le Square Phillips. Can't wait to stay here again!

    The room was spacious and clean. I had a great view of the street. The kitchenette had everything I…read moreneeded to enjoy a meal. The bed was comfortable and I appreciated the diffuser on the AC vent. The bathroom was well lit and I had lots of room to move around. I truly loved this room and wish everyone could have the same experience I did.

    Loft Hotel - hotels - Updated May 2026

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