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    Loft 523

    3.7 (79 reviews)
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    Missing coffee pot
    Jonah H.

    Checked in and the toilet wouldnt stop flushing every few mins. Told the woman at the desk who said we could change rooms when we returned from our riverboat dinner. Had to walk over to International House where we told the man at the front desk what was going on and he moved us the room next door where the bed is right up against the bathroom wall! Needless to say we still heard the neverending flushing toilet. Went back and asked for an upgrade based on the issues and he said they had no other rooms. Funny, cause we looked online and there were several! Needless to say I went back and said I didn't wanna play room roulette anymore so to just give us a credit. He said he left a note and that it would be up to the manager in the morning. I hope they do something because this is BS!! Plus the room I booked online looks NOTHING like the room I was given - do NOT trust the pictures!! Then dropped bags in the new room only to return to an alarm like noise going on and off non-stop. Now moving to our third room!! OMG! This room has the coffee mugs but no coffee pot! Not to mention we had to walk a block to the International House which owns and manages the Loft 523 each time to try and get things resolved. I give up.

    Uriia H.

    STAYCATION! I enjoy staying downtown during the summer months. Its a great time to get a really swanky hotel room at a really good price. This was my second time staying here, and I was very pleased. The front desk clerk gave me a room towards the back of the hotel to avoid hearing the 5am garbage truck. He must have sensed that i am no good before 7am. Lol. This small boutique hotel is in a great location..walking distance to eateries and bars. I love the room decor and huge bathrooms. The tub is fantastic. Bed was comfy and the room is nicely furnished. The room had a small fridge and the robes and slippers were a nice touch. To my fellow New Orleanians...make it a point to treat yourself to a staycation and take in everything our great city has to offer.

    PH 1
    Jo P.

    We absolutely loved our stay here! Yes, the door is inconspicuous and we passed by 3 times before finally calling the front desk, but the lady who answered talked us through and got us there, patiently. Then with a baby in tow, we were given a very nice, private room away from other guests...in PH 1! An expansive room, spacious bathroom, & wraparound balcony greeted us and treated us. I was initially concerned about the concrete floors being too dangerous and different for baby girl, but with low, modern furniture (and extra precautions on our part), our stay was wonderful! I would definitely come back and recommend the Loft to people looking to immerse themselves in the family-friendly sights and sounds of the city, while having a clean and comfortable place to return to.

    lobby entrance inside

    If I could give a half a star rating I would. There were a number of issues, first we tried to check in at 4:30 and were given a room that the window blinds wouldn't open so we couldn't see the wonderful views advertise online. The TV was not functional and some lights were not all operational which rendered the room rather dark. We called the front desk, which by the way is in another hotel, the maintenance person told us that he was not be able to fix the blinds nor the TV. After much back-and-forth with a very rude hotel manager, we were able to get another room three hours later. However, the new room had issues also. The TV didn't work, the refrigerator was not functional and the toilet ran the water during our entire four day stay. The online photos are great (kudos to the photographer and marketing team); unfortunately, the facility itself presents very differently. The lobby is dark and in disrepair with holes in ceiling and leaking water, a deserted bar area with furniture stacked along the walls. (see photos) If the management made the needed repairs and upgrades this would be a great place to stay. The personnel definitely needs better training and customer service skills. I do not recommend this place to avoid the disappointment we experienced.

    Elishevah G.

    This is where the contemporary American Psycho would take place. It's a perfect place for blood to get splashed on the wall, and some dude to chainsaw some prostitutes to death whilst wearing a rain slicker, and to update the situation appropriately, listening to Kanye's "Monster." I don't like the aesthetic here (see: barren,cold, psychotic...) but my cousin is a huge fan of places like this, thus I was hanging out in her wedding suite (because I'm the best cousin ever) with her and spent enough time in this hotel to review it. It was incredibly clean (see: sterile) and the bathroom has a huge tub and walk-in shower which is probably a lot of fun... except, knowing me I'd slip getting out and die on the concrete floor. The whole hotel room is concrete, btw. The bar is slightly warmer in ambiance and actually made for really romantic first look pictures for my cousin and her new husband. There is romantic soft light and big, open couches lining the wall - more of a New Orleans sexy-aesthetic than the rest of the place. I seriously expected to see Christian Bale at any moment, though. *shudder*

    Katrina F.

    I had a wonderful night here. I had stayed a few nights at the saint hotel and didn't think it could compare, but it certainly did. If you're a sucker for contemporary art and design, then this is the place for you! It's attached to a swanky bar/lounge that resembles an English social club and it happened to be a bunch of festivities there when we stayed. Previous to the party, we chatted it up with the bartender for hours and had fantastic sazeracs. For the price, location, look and feel- the rowdy episodes at night you might hear outside are just background noise- you are in the heart of the city afterall. You definitely want to stay here on NOLA!

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    Review Highlights - Loft 523

    Beautiful decoration & furniture -- minimalist and modern unlike the other gaudy and/or stodgy accommodations across town.

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    Hotel Le Marais - Cute bar very quiet

    Hotel Le Marais

    (189 reviews)

    $$

    French Quarter

    If I could give this hotel more than 5 stars I would. I am giving 5 star simply because of their…read morekindness, notion for Southern hospitality, and overall experience. Great location, great price, great staff, and great views if you choose the garden. We spent two nights, one before and one after a cruise with Carnival. We arrived in town a few hours before checking and the accommodated us wonderfully! They had a room ready and waiting for us 2 hours before checking in! Then upon arriving back from our cruise we arrived back and port and off the boat by 8:30 am. Our plan was to check our bags in and walk around until check in. The man at the front desk said absolutely not, checked us in upon arrival at 9 am at no extra cost, and allowed my boys and I to rest from the lack of sleep we had from the night before because of rocky seas. This hotel is the personification of "if you respect the staff they will respect you"! Like all old buildings and those that have seen the hurricane in 2005, the hotel has its issues. We did have toilet running and cold shower issues, but to me this was a small price to pay for the respect and kindness the staff showed us during our stay! I highly recommend and hands down one of the best hotels in NOLA. This is my new hotel whenever I stay in New Orleans going forward!

    We stayed here 3 years ago and loved this hotel, unfortunately, upon our return in 2025 it's clear…read morethis hotel is being run down. Paint in the room was chipping, mattress was stained, but overall these were things we could ignore. However, something we couldn't ignore while using the bathroom in the middle of our first night, was that we found we weren't alone. There were 3+ cockroaches hanging out near the tub and a few scurried away before we could kill/photograph them. The next morning we went to the front desk, got our refund and switched hotels. Front desk staff was AWESOME, so kind and quick to help us. However, after we asked to cancel our stay and went back up to the room to get our bags and leave, one of the hotel housekeepers decided to come up to our room and "confront us". She wanted us to show her the cockroaches (that we had killed and flushed) and tried telling us she's never seen a cockroach at Hotel Le Marais before, basically calling us liars. Lol, well, here's some pictures to prove it. Let's ask the audience. Positives: The front desk staff was exceptional. Very helpful, very kind and knowledgeable. It's located close to Bourbon and has a nice courtyard. Negatives: ROACHES IN THE ROOMS, confrontational housekeeper, thin walls.

    Bourbon Orleans Hotel - Beautiful lobby area!

    Bourbon Orleans Hotel

    (440 reviews)

    $$

    French Quarter

    We had an epic time! The location here was perfect and I really enjoyed my balcony. The rooms were…read moreclean, the beds comfortable, the coffee delicious and the bathroom wallpaper was epic too! We especially enjoyed the staff who seemed to work together like a family. We especially enjoyed our bartender Ricky! He was kind, fun and patient. I mean I can't imagine working with tourists all the time. It would get old. But Ricky seemed to love to talk about the hotel, its history and his city. He took time to tell us about touchdown Jesus and showed us on his phone and then we saw it in real life. Now we can't unsee that lol. Thanks for a great time! I hope to come stay at your beautiful hotel again

    We booked this hotel based on the Yelp & Google reviews and Reddit recommendations…read more The only PRO of staying here is the location. It is very conveniently located to Bourbon Street. The 2 things I care most about when staying in a hotel is a comfortable night's rest and a good bathroom/shower. The bed in our room was the most uncomfortable mattress I have ever slept on in my entire life. It was so mushy that when you laid your head down, you sunk so far into it that your legs were literally 45 degrees above your head. I ended up sleeping upside down in the bed with my head where your feet go in order to feel even remotely comfortable. The pillows were all extremely flat, when you put your head on one it sank so far your face was about 1/2 inch from the mattress. I had to use 3 pillows stacked on each other. I had a stiff back, neck and joints the entire time we were there. The 2nd issue was hot water. The first morning, we attempted to shower, it only got barely luke warm for me and when my husband showered immediately after he only got ice cold water. We stopped at the front desk that morning on our way out for the day and told the woman at the front desk. She said she hadn't received any other complaints so it must be specific to our room and she would send engineering there to look at it. (we were getting hot water in the sink). Later that evening when we returned to our room, we immediately tested the shower again and it was still ice cold. So we went back to the front desk to check if engineering had come. We spoke to the same woman from the morning who acted like it was the first time we were telling her this and she said the exact same thing. I asked if they were going to come ASAP because we needed to shower soon and we couldn't take ice cold showers. She ignored my question and answered the ringing phone. A manager happened to be at the desk and overheard our conversation. He asked what our room number was and said that because of the old building and the pipes the hot water takes longer to get there. He said this was a KNOWN Issue by the staff, management and the owner. He told us to run the shower for AT LEAST 15 to 20 minutes, simultaneously with the sink and it should get hot. He also offered to move us to a different room but when I asked if he could guarantee if we wouldn't have the same problem in that room he couldn't give me a straight answer. We had already unpacked everything and didn't want to go through that hassle without a guarantee. So we went back to the room and let it run for 20 minutes and it eventually got hot. So for the remaining 3 mornings, we had to set our alarms for 30 minutes earlier so we could get up and run our shower before hand. For nearly $300 a night, we felt that this was ridiculous. Old building or not, if its a problem, then either don't put people in those rooms, or get it fixed somehow. Why should anyone be subjected to an ice old shower or an inconvenience to their time because the owner hasn't done anything about it? We visited the hotel Bar, the Bourbon O'bar 3 times during our stay and each time we received TERRIBLE service. None of the bartenders were friendly to us, in fact they were pretty rude. Each time it took them at least 10 minutes to even take our order (by standing there and looking at us and not saying anything). The bar was not busy or crowded any of these times. They would then start making one of our drinks, put it down and make other people's drinks, leave and go into a back room, play on their cell phone, talk to each other, or carry the glass around while doing other things. My husband ordered an old fashioned and the alcohol was sitting in the jar with the ice for over 5 minutes while the bartender carried it around doing other things, causing it to get watered down. When making a cocktail, it should be completed from start to finish without doing other things in the middle. I ordered the Mardi Drop cocktail on 2 different days. The first time, it was actually very good. The 2nd time from a different bartender it was horrible .He also sprinkled probably a tablespoon of cinnamon on top of it (which the first didn't have) which made it nearly undrinkable. I had to stir it into the martini in order to not get a mouthful of cinnamon with each sip. We didn't eat at the hotel restaurant Roux because of the bad Yelp reviews - we felt we could get a better breakfast elsewhere outside the hotel. Overall, I wouldn't recommend this hotel at all unless you don't care about being comfortable or friendly service.

    Four Points by Sheraton French Quarter

    Four Points by Sheraton French Quarter

    (262 reviews)

    $$

    French Quarter

    First, we were told that we can check in using Bourbon Street. However, Bourbon Street was…read moreblocked off for vehicles. Then once we checked in, we were charged for our room AGAIN. It was paid for in full before we arrived. When we requested our money to be released, we were told that we would have to contact our bank. Upon doing so, on a 3-call with the hotel, the bank was showing that the merchant was in control of the funds not the bank. Then I was told that the hotel had a new system and they are working out the bugs. Then I get a call from the hotel asking if I would approve them to hold out the parking fee. I still haven't gotten my money credited back to my account. Save yourself the aggravation and the mental anguish....find another hotel.

    You stay at the Four Points on Bourbon for the location. And the area is a prime one if you're…read morelooking to spend your time wandering around the heart of the French Quarter. Just be prepared for the wall of noise if you're staying on a Friday and Saturday night and have a room facing Bourbon Street; you will need more than the sound machine and earplugs the hotel provides you. But if you're there to party hard on Bourbon Street at all the touristy bars, then you will be in your element. Depending on the side of the hotel you select when booking your room and the days you choose, you may be able to get away with just a sound machine and earplugs, or you may be getting too old and need to look elsewhere. If you stay on the courtyard side, you should have enough barriers to deflect the nonstop barrage of noise coming from all the bars and clubs on Bourbon Street, especially between Bienville and St. Ann, on a Friday and Saturday night particularly. We had a room on the third floor with a balcony overlooking Bourbon Street that gave us a great view and the opportunity to enjoy wine and cocktails as the festivities picked up steam throughout the afternoons of our stay. The bed was wicked comfortable. The set of drawers had plenty of space to put clothes with a small fridge for keeping drinks cool and leftovers from spoiling. The closet space was ample and was able to fit all of our hang-up clothing and our suitcases. There was a nice lounge chair next to the desk to chill if you didn't want to sit on the balcony. However, the bathroom was cramped and narrow with these weird double doors that could cause trouble if you are going to do business in the middle of the night. The water pressure wasn't great either and if you don't have the curtain positioned right then you're going to have a puddle. Housekeeping did come by to change our linens and provide fresh towels every day, which was appreciated. The front desk was very affable and accommodating, especially with holding out luggage when our room wasn't quite ready yet to check-in. And I liked that there was a security person checking people that were actually staying at the hotel to avoid stragglers, random drunks, and transients from entering. I didn't have the chance to use the pool while I was there, but we were busy walking around the French Quarter to really care. Same went with having anything in the restaurant for food. They did have the little mini mart on the ground floor that worked for when we needed more bottles of water that were larger than the complimentary ones. Accommodations at the hotel were solid, but just know if you stay here, you're experiencing the full Bourbon Street treatment. It is always loud at night, especially, on the weekends.

    The Ritz-Carlton, New Orleans

    The Ritz-Carlton, New Orleans

    (532 reviews)

    $$$

    Central Business District

    This is a very elegant hotel with top notch amenities. Located in the French Quarter, this hotel…read moreoffers ultimate convenience, with restaurants and cafes just a few minute walk, not to mention its proximity to Bourbon street where the action is. The fresh flowers at the lobby looked fabulous. The room looked elegant and clean. The toiletries are, of course, my all time favorite. The view of the courtyard was amazing. The grounds were very much well kept. The staff that stood out was Corayma Castillo. She was very kind, professional and helpful. Everyone else were otherwise great. I loved that they had tea and beignets available at the lobby in the afternoon. Overall, it was a very pleasant experience.

    This is not your typical Ritz Carlton but I will point out that the cleaning staff and the valet…read moregentlemen were super friendly! but it's just not to the standards of Ritz properties. Never been to Nola and was here for a wedding. We figured visiting other ritz Carlton properties, this was going to chalk up to similar stays. You Could say it was a disappointment. Room decor is outdated and a little musty smelling. The hallways and one hallway area (maybe ice area) are so rundown and dirty feeling/looking, I was shocked of the lack of standards of this place offers. It's like that saying putting lipstick on a pig to make it look presentable. The highlight was the mini beignets being served in the lobby area which my son loved ! That was a plus! The bed was comfortable too. If visiting again, I would do better research of hotels regardless of "name".

    Dauphine Orleans Hotel - Street view

    Dauphine Orleans Hotel

    (327 reviews)

    $$

    French Quarter

    We stayed here 3 nights for Jazzfest and had a really good stay. Check in was quick and easy…read more Ronnie and Michael at the front desk were friendly and helpful. Robbie especially cracked me up; so much personality! We booked a Premium room in the Hermann House across the street, which was spacious and comfortable. It has a beautiful brick courtyard. There's a pool at the main hotel across the street; could use a little greenery to spruce it up. Was a little concerned by the negative reviews, but we had a very enjoyable stay.

    **edit They changed our room…read moreTo a nice dry , room with balcony. Hope from front desk was SUPER helpful . Thank you. Hotel is still dated etc but service is good Will give 2 stars because it is a cool historical building and front desk people on duty seem to want to help . The original front desk clerk wasn't the friendliest. Then we got to our room and just feels damp , musty and unclean. (But spacious). There is this raggy musty couch that seems "damp" for lack of better word, which I wouldn't even touch. Rug seems nasty. There is a sign saying "enjoy your two artisan waters " and there are no waters here. The room phone doesn't work so If we need anything have to walk downstairs. The view is of nothing, but worst part is AC is on 60 degrees and we are sweating in here. It's not really blowing and would estimate it's about 75 in here . They are "sending someone " to fix ac but now we have to wait for this to happen and can't shower or get ready. Will update review if they make things right .

    Loft 523 - hotels - Updated May 2026

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