Ordered online and got double charged then got a message saying my lede was cancelled but haven't…read morereceived a refund yet. No email saying why it was canceled or what to do next. Just an email from the shop app. Tried calling them and no one answered. Going n to have to follow up with my CC company to get a chargeback. It's been over a week since my order and zero communication from company.

Dont order from this company if you are expecting quick delivery or customer service.. I ordered a…read moresleeping system for a month long excursion and it has been 3 weeks since i ordered it and still no show. I have emailed and tried to chat with a rep from the company and I have been ghosted. Buyer beware if my bag does not show up in the next week I have to hit up the credit card company for a refund.

Wife and I walked past the counter, no acknowledgement from the guy working there, he was too busy…read morechatting with his buddy. Browsed about 15 minutes, guy judt kept talking to his buddy. Walked by on the way out, still no acknowledgement we even existed, just chatting with his friend. Big sign in store about buying local. Would have been glad too if there had been any customer service at all.

Great place to find exactly what you need for your significant other. Especially if they are…read moreinterested in the outdoors. The store is full of the most popular name brands. The prices are competitive and it's a nice place to visit. We drove almost an hour as I had a special request to purchase someone's Christmas gift from here.

Love this store! You…read morenever know what kind of cool stuff you will find when visiting. I think they have great prices and selection. I recently took a trip to the store to buy some dehydrated food for a backpacking trip. They had a great selection that was cheaper than other stores. Plus I found a few other items I need but was not expecting to find.

Who knew there was a TJ Max-like store dedicated to outdoor and fitness clothing and gear??…read more This was a cool surprise on a recent outing to Westlake. The store is big and bright and well stocked with quality brands of clothing and gear and lifestyle items like candles. They even had some snowshoes (if only it would snow in NE Ohio). I found some great items at good prices and will definitely be back when in the area.

What a fabulous selection of goods! I especially love the woman's clothing department. The staff…read moreare friendly, the fitting rooms large and super sales are often. The store has ample parking and clean restrooms. There's something for everyone at this location. A+.

Cabela's, Never…read moreagain ... Cabela product returns must be sent through FedEx, and the closest FedEx office to our family's Michigan home location is 48 minutes away... Until Cabela's starts using other services, such as UPS, we will no longer be shopping there, or online! Respectfully, Michael Saari oaklandhi@gmail.com

Frank the owner is an incredible human being. Detailed customer service. And the Prices were…read moreaffordable. Buckeye Surplus had everything we were looking for. Frank order a couple special order items at no additional charge, A must go to spot in Akron for the hard to find outdoor and military goods. Its a step back in time when people matter first. Love you Frank. We will be back soon.!!

I tried to go to this store today and got there 15 minutes before closing, at 4:45PM on the nose,…read morebut the closed sign was up, the door was locked, and nobody was home.

Support your local shop. Probably 10% higher on most prices but very educated staff. Worth the…read moreextra couple bucks

BE WARE. Their return policy is 15 days. 30 days at Holiday Season. Wanted to buy locally so…read morepurchased early in Dec. Had time and could easily have bought online. At store purchased original item, which we did not return. We were talked into an add on to item that cost $100 with the understanding we could return it if the person who got it as a gift did not desire it. Took add on item back on 1-11-2015. Were forced to take merchandise credit because we returned it 5 days too late. No written notice regarding this policy is given to the customer, i.e. on receipt. Store credit is good only for a few years. Really? When politely questioning staff re: all this they became quite offended and indignant. All this is could be legal but question if it would hold up on court challenge or is a successful business practice in the long run. Wasn't going to complain, until as leaving the store, we overheard another person who was understandably upset about having to take a merchandise credit of nearly $600.

Friendly and helpful! Unfortunately, they did not have the items I was looking for, but I would…read moredefinitely go there again.

From Missouri...in town for a fishing trip and needed to get some supplies. This place has…read moreeverything you need, with competitive pricing!!! Very nice and helpful staff as well!!!!

Had the parts for my machine at a decent price. Gave me the wrong belt for top belt. They have a no…read morereturn policy, but admitted they sold me the wrong part and made it right. I would have given 5 star if this was their default policy. I was lucky, there were reasonable people working that day.

All the above. Great place to find great items . Always a wonderful selection of just about…read moreeverything under the sun

Very nice and helpful owner. Super fair prices. Ideal place for beginners to start because their…read moreshop is not directly at the lake but still close enough to easily reach it.