Jason was excellent on a Sunday very early morning, we had 2 grandsons lock themselves by accident…read morein their bedroom and could not unlock the door. Jason was quick to respond and begin the 1 hour journey to help. We were lucky enough to get a 24' ladder and go through the window to get the boys out. I called Jason and even though he was 30 min into the journey he was glad they were okay and was gracious and. Supportive. Thank you Jason. Appreciate the support.

Prompt, professional, works fast, pleasant, explained everything, not expensive and I'm happy with…read morethe results.

Call first! I will mention that several times in this review because Brian is a busy locksmith…read moredoing a great deal of work in the field. Okay, I admit it, I didn't call first but I was in West Bend anyway, and had taken along a lock I needed re-keyed with the intention of coming here. The Luck of the Irish was with me again as I caught Brian just as he was leaving for a job site. (I should have tried to call him first, just like you'll call first!) He took my storm door lock and explained what keying this particular lock would entail. He then left for his job site, and I went to the other business I was on my way to visit. Brian called me a couple of hours later and told me I could pick up my lock! I was pleased to be able to pick it up right away. He does NOT do automotive locks. If you're locked out of your car, call AAA, which is what you should do anyway. If you need any other kind of lock, safe, or security system, I recommend Brian at Vrana Lock & Safe for fast service and quality work. Call him. Seriously, call and make an appointment.

From the owner: no automotive keys or lockout services, locksmith, lock installation, sales and repair, keyless…read moreaccess, over 32 years in business Products Locks, Safes, Keyless Entry Systems Services Access Control Systems, Home and Business Lockout Services, Safe Sales and Repairs, Please Call for Store Appointment to Make Sure Someone is There, Available Outside of Store Hours and Weekends Brands Schlage, Kwikset, American Padlock, USCAN, Master Lock, LSDA

I purchased a key fob and two entrance locks from Midstate. I am getting up in age so maybe that…read morewas the problem. I couldn't get the entrance lock to work right. Jenni gave me the option to return the lock sets or have Rick come and install the lock sets for me. I had Rick come install them and they are working now. They didn't charge me a thing for coming out to install them. I would recommend this business any day. Thanks Midstate lock & Safe for your Great service. Ken & Cathy G.

I ordered a remote key fob for a Smart car. EBay provider suggested MIDSTATE LOCK in Stevens…read morePoint. Owner quoted $120 to cut and program. After finishing cutting she took key to car for programming. Only 2 buttons out of 4 worked. She said she only guaranteed her $55 key, which is identical to my $20 Ebay key. Not only was the programming wrong even the cut only works one way instead of 2 ways. She said tough luck. Now I'm out $140. Hopefully she's out a LOT of customers.

Wow, what a cool guy Johnny is. Clearly *really* good at what he does. Really nice. Really helpful…read more I just moved into a new house and needed my doors re-keyed. Johnny explained everything about what he was doing and gave me some good advice about my doors. There is no doubt I will call him when I need more work done.

Johnny's a really nice guy, quick & efficient help! Would definitely use again!…read moreThanks for helping my grandson out today Johnny!