Jason was excellent on a Sunday very early morning, we had 2 grandsons lock themselves by accident…read morein their bedroom and could not unlock the door. Jason was quick to respond and begin the 1 hour journey to help. We were lucky enough to get a 24' ladder and go through the window to get the boys out. I called Jason and even though he was 30 min into the journey he was glad they were okay and was gracious and. Supportive. Thank you Jason. Appreciate the support.

Prompt, professional, works fast, pleasant, explained everything, not expensive and I'm happy with…read morethe results.

This Hardware store is VERY FRIENDLY, HELPFUL, they have a power center, repair screens . Great…read moreFamily owned business . Shop Locally !

Northside True Value lost me as a customer before I even purchased anything. The experience of…read moretrying to buy something from them online was bizarre and it's a good example of how communication skills and good customer service skills are so important in business. They had an item (chainsaw) listed on eBay that I was interested in but I had a couple questions that I needed answers to before I bought it. So I sent a message to them through eBay. I received a response that was so illiterate that I simply couldn't understand it. I only had three questions. 1) Did they happen to have the same chainsaw but with a longer bar than the one listed on eBay (they are an authorized dealer for the brand)? The chainsaws are exactly the same but it can be ordered with several bar lengths and I wanted a longer bar. 2) If they had it with the longer bar and I ordered it directly from them would it still include free shipping as the one on eBay? 3) Since I was ordering from another state, would I be paying sales tax? The response I received didn't answer any of the questions. It just said they had the chainsaw with the shorter bar. So I wrote again to the email address listed on their website and I received a reply from Jay Vanevenhoven who I believe is either the owner or the manager of the store since his picture is on their website's home page. He informed me that they didn't have the chainsaw with the longer bar. Despite that, I was about to order it with the shorter bar when I decided to read the entire eBay listing. The problem was that three detailed item description sections in the eBay listing said it was a much smaller model chainsaw of much lower value. I figured whoever made the eBay ad simply goofed but I had to ask. So I emailed Jay again to make sure that I would be ordering the correct chainsaw. What I received was a short, blunt response in all caps. Here's a cut & paste of his response: "IT IS WHAT THE TITLE SAYS IT IS" But most of the detailed description said it was a different, much smaller chainsaw so my question was an obvious one. Now, maybe Jay simply isn't aware that typing in all caps is the internet equivalent of shouting and considered poor etiquette but I suspect that he was just irritated that I asked a perfectly legitimate question. I responded by saying that if he was buying something but the details of the item described a completely different item, I would guess that he would ask for a confirmation that he was buying what he thought he was buying. But apparently that made Jay angry. Now I had to decide if I would buy an expensive product from a company whose boss gets mad when you ask a him a very simple question. On top of that, one of his employees is apparently illiterate and should either learn English or NOT respond to customers in writing and another employee can't answer three simple questions all of which could have been answered in a single sentence. I don't think so. This experience was NOT a good example of customer service to put it mildly.

We LOVE Precision Locksmithing! We purchased a home in Green Lake and had several different keys,…read morenone of which seemed to work with our guests. They came out quickly and got several new keys made for us. Also, had a key to an old 1953 Jeep Willy that you simply cannot find. Took a picture of it, drove to the store in Fond Du Lac where the guys were so friendly and professional and magically found a compatible key! Customer service like this is rare and we appreciate it so much. Thanks guys!

I've used Precision Locksmithing several times for different situations and they are ALWAYS…read morefabulous to work with! They are quick, responsive, friendly, trustworthy and always great at solving problems. I trust them implicitly with anything involving a locksmith. I'm going to call them in a second and see if they do mobile locksmithing because I'd trust them much more than anyone else with my car.

Just purchased a home and 2 months in my garage door went out called this location to see if they…read morewould come out and tell me what is wrong. Told me door needs to be replaced and I said ok. Unable to get it replaced at this time due to some issues that happened with other items in home. 1 month later I received a bill for $140 for a service call when their webpage states free estimates . Couldn't believe this so I called and the lady that answered said I asked for a service call and not a quote. How can u get a quote without a service call? If I purchased the new garage door $3800 I wouldn't have to pay for the service call. This is not good customer service so I paid the $140 service call so they lost the $3800 I would've paid had they waited 2 more weeks. New quote from another company was cheaper. DO NOT RECOMMEND THIS PLACE

Excellent response time! A cable broke - the 2 service reps…read more(CJ and Austin) were at our house in an hour. Got us functional again for a reasonable price! This company has always been there for us for all the years we've lived in Neenah. Highly recommend!

Great business. Great crews…read more Fair priced. Trustworthy. Used for fireplace cleaning and chase replacement/installation. Owner is a fair honorable person who stood by his work and when it became an issue that needed work that was beyond their scope...immediately made the arrangements for the completion of the job. Recommend and will use again.

My old masonry chimney was in dire need of replacement. The crew from Advanced Chimney Specialists…read moredid an excellent job at rebuilding it to better than new. The whole process from estimate to completion has been spectacular. Fair and honest pricing, excellent communication, quality materials, stellar workmanship, and great people to work with. We highly recommend!

I called and left a message to get my windshield replaced and received a text giving me an estimate…read moreand setting up an appointment. They came to the house to do the repair a few days later and it only took them 30 minutes. The entire experience was excellent and I would definitely recommend them for this service.

Tony was wonderful to work with had amazing service and got the job done on a Saturday!!! I dropped…read moremy vehicle off at 830am he had my windshield replaced by 11am I was blown away!! He did ana amazing job!!! Totally recommend for quality service and GREAT PRICING I called all around the valley everyone wanted a $1000 plus bucks for my windshield and Tony did it for a cool $500 half the price!!! BEST PRICE IN THE VALLEY!!!

I have bought two 12 x 14' sheds from this company. They are fantastic sheds, the best I have ever…read moreseen for sale. Really quality and customizable. Great service and nice people.

These folks at Country Builders were awesome. They let us look around, no pressure answered our…read morequestions and did a fantastic job on setting up and taking down and away our old shed. They were very personable and professional all thru the process. They made the entire purchase seamless. Wish more companies were like them. Thanks for the wonderful service.

We got estimates from four different roofers over 2 years and finally went with Fox Valley. I was…read morevery clear with the issues we were having from time to time (not every rain). They assured me the new roof would address those issues. Now the leaking is much worse. They have tried to fix it three times over a year and still we are getting more water damage than ever. They have not responded to our latest request to stand behind their work and make this right. The damage to our home is getting worse. We have lost important items due to water damage and they will not even tell us what the problem is so we can hire someone else.

Fox Valley Roofing and Siding provides efficient and cost-effective gutter service from…read moreinstallation to cleaning to replacement and even re-roofing. They offer full-service options with upfront estimations so you know what your project will look like before you get started. I love my new gutters and siding from Fox Valley Roofing & Siding which they had done last month. Perfect 5-star rating!!