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    Locks Salon & Spa

    2.8 (4 reviews)
    Closed 9:00 am - 7:00 pm

    By appointment only

    Services - Locks Salon & Spa

    Haircut

    Locks Salon & Spa Photos

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    Recommended Reviews - Locks Salon & Spa

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    2 years ago

    Helpful 1
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    6 years ago

    Helpful 2
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    8 years ago

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    10 years ago

    Had my hair cut and a blow dry, left feeling amazing! I love Aveda products and the salon is beautiful!

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    The Urban Spa

    The Urban Spa

    3.7(3 reviews)
    1.4 km

    Serena always does a great job on my hair. Can't recommend her enough! So happy I found her.read more

    Urban Spa Nightmare from Hell! I used to go to urban spa and…read moreloved the hair dresser and staff seemed friendly. The hair dresser I had did my colour awesome! however the second time I had it done I noticed a few spots where I could see grey just a bit, so I asked her if she could cover that spot because if i leave it my hair will grows and it will get larger so she did. But I told her how much I love my hair and what a great job she did. Then months later I got my hair done again and same thing happened and this time there was a bit more brown on one side so I just kindly asked her if she could cover the grey spot and just put 2 highlights on that area where it was a bit darker. She said ok, but then later talked to me and told me that she doesn't think she can make me happy, i said 'no, you are great i love my hair, maybe that part is just a bit grey resistant and needs to be on longer. Then 3 months later I called to book an appointment the secretary said she was away, then I called a few days later and asked how long she would be away I ended up getting a different secretary who said she is not away and booked me an appointment. The next day i saw a email from her saying she did not think I am satisfied with her work. Instead of emailing back I decided to be more personable and go and talk in person and I wanted to respect her decision not wanting me as a customer but I thought to give her a thank you card to let her know I appreciated her work. I decided to go there to let her know I am very satisfied with her work, I loved my hair everytime it was done! All of a sudden I get there and some hair dresser comes out and the manager and tells me she doesn't want to see me! It was like a movie! She said in a rough voice 'did you not get her email' I said yes I understand she doesn't want me as a customer but I just wanted to give her this Thank you card to let her know that I did appreciate her services! She said to me 'She doesn't want anything from you and doesn't want to see you and if you don't leave the property I will call security! I couldn't believe this was happening to me! It was like some abusive relationship had taken place! I felt dehumanizing and worthless! I could not believe all of that happened just because I asked for my hair to be corrected, I mean I did spent well over $100! I also respected that she did not want me as a customer but I thought I would be encouraging to let her know i think she us a great hair dresser even if she doesn't wabt me as a customer. i was there to drop off a thank you card and was treated like a absolute criminal!!! For a Manger to treat me like that is despicable!!! I was non threatening and never got an apology, she never bothered to listen to me, nothing! This has been the worst experience of my entire life going to a salon! Or deaking with any business! Don't go! Run! Not worth it! if you want a correction be leary! If she treated me like that I am sure she has others like this!

    Locks Salon & Spa - spas - Updated May 2026

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