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    Cuts By Connie

    5.0 (1 review)
    Open 10:00 am - 5:00 pm

    Services - Cuts By Connie

    Haircut

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    12 years ago

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    Hair by Fusion - Hair by Adrianna. See more of her work on AJ_hair_share on Instagram

    Hair by Fusion

    2.5(2 reviews)
    3.9 km

    Hi! This Tuesday (March 18th,2025) on a whim, I decided it would be so nice and relaxing to have a…read morehair wash & blowout! I googled places in Peterborough as my stylist is out of town. I called they had room so I went! I was soooo excited! I have a neck injury, I did let her know, in case I felt uncomfortable, I was quite comfortable and clearly stated this! I NEVER once stated I had a sensitive scalp! Wel, my hair is long. I asked her if she worked on long hair, I even asked if she liked working on long hair. Her response,was most of her clients had short hair, but was ok with long hair. Ok good. She proceeded to wash , if you call it that, my hair. She barely touched me, she rubbed with her palm, the crown (top) of my head only, barely! Rinsed, so I'm thinking ok, the shampoo is coming! Nope!!! I stated clearly my hair needs to be rinsed well as it holds on to product, nope she barely rinsed. My sides of head or my nape or anywhere was not touched! I then asked how long she has been doing hair? (I'm thinking she must be an apprentice) well she stated 15 years! Ok. So we move to the chair. I stated multiple times I like bouncy hair. Volume. Yeah have long hair, yes I have achieved bouncy hair, without issue every single time! I did state that heavy products may way my hair down and make my hair look greasy! However I'm ok with what you use as long as it's for volume!! She blew dry my hair pulling downwards, again I stated I wanted volume. Dismissed me. Now I also stated when my bangs are wet they need to be placed or they stay the way they are wet. She did not hear me ? I asked again, still did not touch them. I used my fingers and tried to pull down so they didn't stay stuck and messed up.! Meanwhile, she used round brush, but not in an upward direction, and repeatedly pulled hairs out of my head, instead of feeling when it was stuck, she just yanked! She kept blow drying, finished, still never touched my bangs. My hair was plasterd straight to my scalp. She asked if she could put some curls in, I said I guess, hoping ok maybe this is where I may get some bounce/volume. Nope, ends only, so not even halfway I said to stop and I need to leave. She said oh just let me put some on top. We proceed to the counter, 87$!!!! With a minor tip! I was gobsmacked! If it had been a fabulous experience, hey no problem!!! So I receive a text asking me to comment on my experience. I sent the above. Not knowing it was a "posted response " or it was going anywhere except the person requesting it. Here is the response : "Hello, Thank you for reaching out, and I apologize for the delay in my response. I wanted to first consult with the stylist regarding your experience. I sincerely regret that your visit did not meet your expectations, and I believe there may have been some miscommunication. Regarding your shampoo experience, you mentioned to the stylist that you have a sensitive scalp and a bad neck. It may have been an oversight for her to assume that you would be comfortable with the shampoo sink, as she was trying to accommodate your needs by being as gentle as possible. Concerning the styling, the stylist indicated that your hair is quite long. This length can make it challenging to achieve volume, as longer hair tends to weigh down. Additionally, since you requested not to use product near the roots, this can also impact volume. Thank you for your understanding. We may just not be the salon for you. I could suggest The Parlour or Glenda's in the future. Best regards, Sherri Owner Hair by Fusion Simply put, I don't care about you or your experience! So I put my experience on here. I felt that it was important and I wanted to share. No where else.! I answered a call moments after I submitted this, I answered, the woman proceeded to demand I resolve this "like adults" , I felt attacked and I did not want to engage with someone angry. Yes I hung up. I didn't feel comfortable in fact I felt extremely uncomfortable.

    I had my first hair appointment today with Ali and it was fabulous! I have "wild" (curly) old grey…read morehair and as a bonus for me, Ali is a curly hair specialist! I'm so relieved I checked reviews and found Ali and Hair by Fusion. Great hair cut. Lovely lady! Can absolutely recommend!

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    Hair by Fusion - Hair by Adrianna. See more of her work on AJ_hair_share on Instagram

    Hair by Adrianna. See more of her work on AJ_hair_share on Instagram

    Hair by Fusion
    Hair by Fusion

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    Cuts By Connie - hair - Updated May 2026

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