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    Lockout Supplements

    3.8 (11 reviews)
    Closed 9:00 am - 5:00 pm

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    9 months ago

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    5 years ago

    Great products and excellent customer service! So grateful to find this online store!

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    11 years ago

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    The Vitamin Shoppe - Lifelong Wellness Starts Here

    The Vitamin Shoppe

    (14 reviews)

    $$

    Customer Service was truly displayed at the Allen, TX location by Will and Anthony. Upon entering,…read morethey greeted me immediately with smiles and cheery voices. Will, a new employee, asked how he could help. He proceeded to answer my questions and give recommendations. Will was sincere and caring towards every customer that came in the store. I could tell he genuinely cared. This was my very first visit and I thought there were a variety of choices. It was clean and you could tell Anthony, the manager, took pride in his store. Quality, cleanliness, and service defined The Vitamin Shoppe in Allen, TX. Thank you, Will and Anthony!

    We took advantage of the email we received from The Vitamin Shoppe for "non-contact curbside…read morepickup" during COVID-19 since we are seniors. Unfortunately, once we arrived in front of the store we called the staff to let them know we were right outside their store to pickup our online order. No one ever answered the phone. We called again, the phone kept ringing and ringing, we sat in our car a few more minutes and called again. We could see there was an employee in the store and one customer. The store was pretty empty. We tried calling one more time. The phone rang several times before we walked in the store with our cell phone in our hand as it continued to ring on our phone as well as in the store. I asked the salesman why wasn't he answering the phone. His response " I'm busy." WOW!!! Ok... well, my husband and I let him know we placed our order online for "non-contact curbside pickup" but since he wasn't answering the phone because he was busy we were going to pick out our products we paid for online and we'd be on our way. At this time the salesman was the only other person in the store other than ourselves. We took our products to the front counter, he verified on his computer our names and that we paid for our order online. My husband had to ask him for a bag. We've always loved shopping at this location. We've never seen Austin before. Maybe he's still in training. The guys that usually work here were not in the store. I asked him why was he working alone. He said that around 5:00pm it's busy since their hours for closing during COVID-19 changed to 6:00pm. I made a suggestion that during the busiest time of the day they may consider having at least two staff members, this would help with also servicing their non-contact curbside pickup orders. His response, "The manager is in the back on his lunch break." At this point we didn't know what to say. We felt this was rather late to be on your lunch break. We were there between 5:00pm and 5:15pm. We are all trying to be understanding. This is a new experience for all of us. I've given 5 stars to say, let's extend grace and understanding for one another. We need to come together! We are better and stronger together!"

    Lockout Supplements - vitaminssupplements - Updated May 2026

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