I've had great service from maintenance in the almost five years I've been renting from MPM. There…read morehave been a number of repairs needed mostly because of the age of my unit. I don't know if it varies by owner, but I've never had to wait more than a day when it was something their maintenance could handle. And that includes having someone show up on the weekend in an emergency situation. If an outside service/contractor is needed, you're going to have to work with their schedule, just like anyone else. I've always requested maintenance through the app or emergency phone if needed and had zero problems with that. I sublet from the previous tenant and had no issues with that.

Midwest Property never did me dirty. Maintenance was always there within 12-48 hours after requests…read morewere placed. My roommate and I had our AC stop working and it was replaced within 48 hours of placing the request. About two months later, our dishwasher wasn't working well and it was completely replaced the day after the maintenance request was put in. Every time I called the office, there was always someone nice and helpful on the other end. My roommate and I chose Midwest Property because it was cheap, despite the bad reviews, and we never regretted it. I did have a friend who lived in the same building as us who had bug problems that kept recurring, but they were also renting a ground level unit. Overall, I would say be cautious of the first floor units because of pests, but I have no other complaints! Great experience!

By far the best management company I have ever dealt with. They have managed one of my rental…read moreproperties for years. They are on top of every issue. They are always available and have maintained the property in excellent condition. They coordinate maintenance and take care of repairs without being asked, and keep me in the loop if there is any significant cost involved. Top notch and professional. You can't go wrong with Hedges!

Toni is the BEST!!! I know them by the name Location Properties. Josh is doing a good job as…read morewell. I hope Toni is the one training him. I'm a property owner and I live out of state, so I totally depend on Toni. She really cares and it shows.

This is not a well-managed property management company. There are only two members who work in the…read moreoffice to handle all paperwork and property-related issues. If you have an issue with your property, do NOT expect it to be fixed quickly. Management will send out 3 separate maintenance persons to each tell you the same thing. At the end of the day, the issues have STILL not been resolved and it's been over 4 months. It's almost an inconvenience for them to have tenants to be responsible for. It's embarrassing and unprofessional.

Great location with awesome gym at the bottom of the building. The team at The Summit is awesome!…read moreNot to mention that Milton's Cafe is also downstairs! Beautiful Lofts in downtown Lawrence! I'm not moving anytime soon!

I have lived here the last year and it's been great. Our property manager Brooke is fantastic and…read morehas been great to all of the residents! Great place to live in downtown Lawrence.

MARY PAT IS A SLUMLORD AND A LIAR. Do not rent here if you want to live peacefully for the next…read moreyear. I was a full time student and the stress from renting from this place was so intense that I had to sub-lease it, just to get away from them. She is discriminitory, she does not respect her tenants, and They will come into your home unannounced! YOU HAVE BEEN WARNED. I was in my towel when her HUSBAND the maintenance man walked in my apartment with no notice. He continues to stare at me and didn't shut my living room door to give me enough privacy to change into my clothes. Mary Pat has no heart- no soul- and I don't know what kind of SHAM of a business this woman is runnjng. All staff is college students so she can manipulate them and pay them next to nothing. DO YOURSELF A FAVOR AND RUN, DONT WALK, AWAY FROM THIS MONSTER OF A RIP OFF! You will thank me!!!!!

I have rented from Property Management since March of 2000 (yes 19 yrs soon to be) and have "never"…read morehad any problem with management (Mary Pat or her husband Mike)! Anytime I have needed maintenance they were prompt and Jonnie on the spot! Pay your rent on time, keep your home neat and clean and don't throw loud drunking parties or bother your neighbors! Don't give management problems and they won't give you any! Act like a responsible adult and you'll be treated as such!

Dog owners beware! The apartment was in general a fine place…read moreto live until you had to deal with the staff. Over priced and you will end up paying more in the end.

I lived in the 2-story townhouse (one bedroom on the second floor above the garage). It is spacious…read moreand has nice finishes, the garage is lovely, and the location is awesome (nice and quiet). One thing about the kitchen I hadn't realized would be an issue is the cabinets are a bit high (I'm 5'6" so I'm not short). The biggest concern I had and what made me decide to leave is the cooling in the apartment is subpar. In the summer months, even if I blast the AC all day, the upstairs bedroom would be stuffy and hot at night and worse during the day (glad I didn't put my office up there). It would be freezing downstairs and then I'd get upstairs and it'd be warm and gross. Probably poor design or my unit was just faulty.

The office help has went out of there way to be help, professional and most of all patient…read more This is Aug 11th apt, we Thank you very much.

1 star because 0 is not an option. Im baffled that Jacob gage has not already "managed" to ruin his…read moreparents company. As it is clear he would never have a job working with people if it weren't for the nepotism. Extremely MISmanaged. Jacob Gages lack of professionalism and constant argumentative behavior almost makes the fact that the whole staff is inept less aggravating. Almost but not quite as on every level they do not care. If this company has screwed you over take action! There is power in numbers. File complaints with the bbb against gage management and if you had issues with Jacob gage you can file a formal complaint against him with the kansas department of labor. They take advantage, rip off and neglect their tenants and units. And that's not even going into the details of the many many many things that were issues in my actual unit.