Left a review and he tried saying I threatened him. Which is a lie. Me and my pregnant wife was talked to horribly by him and disrespected. Terrible company. Wouldn't hire in Ashland or Charleston. If he comments under this saying he paid us back it's a lie. Cause it's gonna stay up here till then.
My 35 week pregnant wife and I hired this company to move a hot tub from a friends house to ours. Had it arranged for the friend to be there around 1:30 today ( which is the time the company was supposed to show up ) and also paid them a $100 deposit.
2:30 rolled around so I called him ( it's been my wife talking to him ) because he was ignoring my wife. He answered and I said I was her husband and stuff very nicely and asked what time he thinks he was gonna make it. He proceeded to be rude and say "I have an emergency so I'll make it when I make it ".... Okay , so I just left it at that because he sounded stressed.
Well now 4:30 rolled around so I tried calling him back because we didn't know if he was coming. He ignored and then texted my wife seconds later and said " we're not making it today to get the hot tub " and left it at that. Well now we're very upset because there was 0 communication and we had a friend at her house literally all day waiting.
So my wife proceeded to call him two more times and when he answered he flipped out on my wife on the speaker phone( I don't think he knew I was present ) and proceeded to scream at her and say he had an emergency and that everyone is so selfish when it comes to them and cussed her and everything. Don't even know what that's about because we paid you a $100 deposit to show up , don't seem so selfish to me.
He had my 35 week pregnant wife balling her eyes out because she didn't even know what she did to be talked to like that.
Well you can imagine what colorful language I proceeded to use and then I told him to send the $100 back and then he mocked me like a 2 year old and then hung up. I tried calling back to calmly tell him that I didn't appreciate the way he talked to my pregnant wife and that we and a friend was waiting all day and he continued to talk over me and not let me speak at all and treat me like a 2 year old. He wouldn't listen AT ALL. Even was gonna apologize for saying things I shouldn't.
We are understanding people and if he said said we're not making it then that's okay. But to schedule it and then us schedule it with a third party just to leave us up in the air and not communicate is so unprofessional , as well as talking down to my 35 week pregnant wife like she's nothing.
He is trying to make it seem like we're in the wrong some how. No clue how he is still in business. Dude has mad anger issues and don't respect customers. Do not hire ! read more