On 8/21/2023, I dropped off a small go kart that I purchased my son and asked for a design quote to make it into a Red Bull Racing F1 teamed them wrap. I was told by "Reed" it would take "just a few days" to get an initial design to me. Just a few days became almost 3 weeks when I got the first "design mock up" of literally the number 1 on the front and on the back of the kart. That's it. Almost 3 weeks for a #1. So I sent some more photos back of what I was looking for hoping that it wasn't that the company didn't employ uncreative people or they didn't care about my business but that they just didn't have enough direction. The next thing I hear was that they wouldn't use the photos I sent them for copywriter issues. Okay, considering I sent much of the same the first go around almost a month prior, that particular inhibition would've been great to know way before. All this time my 6 year old couldn't be gifted his birthday gift because these guys have had the kart for almost 3 weeks. Fast forward to the 11th and I had heard NOTHING to follow up and am pretty convinced they had no intention to competently it seriously work on my project, so I sent an email with the issues I had and my intention to cancel the project and pick up the kart. My wife picked it up while I was at work and Reed didn't even have the decency to try to clear up the issues or even apologize for the delay or sheer incompetence exhibited during this entire almost month long waste of time. I don't know who usually utilizes this company for work, but if this is how they treat customers, I wouldn't recommend anyone use them ever with anything more serious or expensive. Especially if communication or competence is sought after. If you do decide to use them, good luck. You're going to need it. read more