My daughter received absolute top notch service from Brian & James. They took care of her air…read moreconditioner repairs at or below the estimated quote and done the same day. Work was spot on! In addition, they patiently walked her through some other maintenance issues that will need attention but were not urgent. She's a local college student and certainly not auto savvy - so to have these folks with such honesty and integrity in our corner for all her automotive needs is peace of mind for both of us. Thank you for talking care of her!

We live out of state and our daughter's car broke down in Knoxville. Jim Phibbs Auto Service…read morearranged towing and fixed the car- all while communicating with both my daughter in Knoxville and us (the parents) out of state. They did a great job and we felt very comfortable with them.

Noticed I had a nail in my tire, so I found the closest tire shop to me and thankfully it was…read moreFisher Tires! My dad doesn't let me go to any car stores by myself anymore because I always get talked into something I don't need (at the ripe age of 22), but every employee here was the kindest most helpful person ever! Could really tell they found pure joy in quality work and helping people in need. Also don't know what goodness they put in their coffee there but had two cups and ran a mile PR, maybe it was the coffee maybe it was being high on the joy that is Fisher tires.

I went in thinking I needed new front brake pads. They checked them and told me my brakes are…read morestill very good. No charge for the check. Wow I am impressed with this place. When I do need new brakes in the future, I will definitely come back here.

I thought M&M was saving me money when they told me I had a year of wear left on my brakes before…read morethey needed replacement. I brought my car in after a year and they told me I now had to replace the pads AND the rotors. Frustrated, I asked how to really know when brakes need replacing before rotors must be replaced. His answer: You can't.

Quick service and very friendly customer service. They are very honest and upfront about what is…read moreneeded for the car and fair prices.

I've used this Firestone shop since 2015. I've never been disappointed…read more Today I learned that my 2008 Dodge Charger was beyond help. The guys performed a thorough diagnostic check, gave me my options, and I decided to send her to the salvage yard. At every step of this, the guys at Firestone were somehow both professional and considerate of my feelings. They were patient and very generous with me, knowing that giving up my car was like losing a loved one. I couldn't ask for better service. New car is on its way. And Firestone will be my service center for that one, too.

Excellent service from start to finish. Keaton and Caleb were knowledgeable, courteous, and took…read morethe time to answer all of my questions. They clearly explained the purpose of the services and completed everything promptly.

Fit me in their schedule, did a great job, a/c works great!!! They are friendly, honest, careful…read moreand skilled!

Ok. I have a transmission issue…read more Brought it in to determine the root-cause. They found an old (not cleared) thermostat problem that I fixed a year ago. It didn't totally close, thus not allowing the Cat o get up to temperature quickly enough. I replaced for $25 and 45 minutes, easy. Check-engine light disappeared. But obviously the code locked in. And also they said I needed a full replacement transmission. Which I don't deny may be required. , sorta. I am 71 years old, done professional car work since 17. The ONLY reason I am not doing this myself is age. But that said, before I would tear down anything I would already know what component is bad. A valve, cam sensor, etc. My symptoms are of a valve-body stuck valve, causing the clutch(s) to not fully engage. Thus I wanted a more concise explanation for why I should give them $5,000 - $6,000 to replace the entire Xmission. I really should have had a talk with the trained mechanic that could go into depth about the detailed reason it is giving me problems. But I got the worker at the register explaining the estimate to me. I have 100% confidence she has ZERO true mechanical knowledge/training past what to say. She should have called the Tech to talk to me. Had that happened I would have set an appointment to have it replaced. But given the weak thermostat ($330) ghost diag, I had zero confidence about the rest of their work. Reminds me of "give a kid a hammer and everything looks like a nail".

I called because my ac was blowing warm. He came out and charged my system. Price was a little high…read more$80 appointment fee and $20 in parts; but I didn't have to wait for an appointment; he came right away, did a great job and my ac is back up and running!!!

Elite was awesome! Knowledgable and kind. His diagnostic fee was cheaper than others and his…read moreservice was quick. I requested an appointment and he was able to get me in asap coming out on a Sunday morning. The issue was my heat was not working. The first thing he noticed was my antifreeze was almost empty. He went and got the fluid i needed and put it in for me. The heat still wasn't working but he said it probably needed to be driven and sure enough the heat started working with in not even five minutes. He was worried about a leak so he wanted me to keep him updated on the issue. I highly recommend!

Please stay away from A to B auto mechanic in Knoxville area. He will take your money and promise…read moreto fix your car. I asked for refund because he was a no show. He said he would refund his labor cost right away and then the refund for the ordered part no later than 14 days. Nothing was refunded. He's also doesn't care that he kept my money. Spread the word. Reporting him to police today.

A B Auto Repair AUSTIN STOLE $1300, plus $75 for estimate, from me. . He supposedly repaired my car…read moreuntil afterwards all the oil came out. I towed it to Beaman's. They said it wld cost $4500 to fix. They also told me how he had put a rag n tool under the oil pan. They said that he ruined my car. 100% his fault.

I was pulled over at the gas station to the left of Express Auto Center trying to fill my tire with…read moreair. It was noticeably flat but i could not find any punctures so i assumed it could be refilled with the air pump machine. Well, the machine would fill my other 3 tires but not the one that was flat. I even had a nice group of people test my pressure and they believed there must be a puncture. I was honestly in a pretty bad situation. Had to be somewhere pretty soon, and couldn't really afford to drive on it and ruin the rims as it was super close to being rim on pavement. The group that checked my gauge mentioned i should try to walk over to Express Auto to see if they could patch it. I walked in, and was immediately greeted by the owner and the friendly workers. I explained I was stuck on the other side of their shop. Without hesitation, he sent me an awesome guy to come look at my car with me. He jacked up my wheel at the air pump and literally carried my wheel back with him to the store. The whole time I was there they never tried to sell me on anything and I could tell they genuinely wanted to help. After only like 10 minutes with no appointment, the man who helped me with my tire walked back over to my car and explained that the tire i had mustve been sealed wrong because it was leaking air. There were no punctures so I wouldnt have been able to figure it out. He said that he tested it and resealed it with some adhesive and made sure it did not continue to deflate. Jacked up the car, and put my tire back on. The whole time I felt like i was a hassle because they did not have to help me at all really. I go back to the store to thank them and see how much it would cost and the owner tells me that I am good he does not want any payment...I couldnt believe it. How friendly and helpful they were, let alone that he wouldnt even charge me? I returned to the store to try and give him at least some cash because it was so helpful and i greatly appreciated everyone there. He refused. He said to give it to some of those who may be in more need. Honestly made my day and reminded me there are still good people in this world. If i ever need anything I am going back there and if i could give 6 stars I would. God Bless! P.S. I never leave reviews but this place is that good!

These guys are great, been going here for years now and they're always willing to check out little…read morethings for us on a moment's notice and open longer than most shops. Their style is more casual than corporate and that is great for some people and makes others nervous if that's what you're used to, but they're all about fixing anything that is a true mechanical issue or safety hazard, but won't ever push you on anything cosmetic or non-essential, which is great if you're not a millionaire with a car budget to match! They're all much more into doing than talking at this shop, so if I had to give constructive criticism I'd say communicating more about the car's issues/options would make people feel better, but if you have to choose between a mechanic that will talk to you or one who will just fix what's wrong at a very fair/low price, I'll take the latter every single day. :)

Worked with Sal once, he rebuilt my suspension after a lower ball joint sheared off my '96 Tacoma…read more Honest, clear about problems and the best way to solve them, reasonable on price and worked remarkably fast.

My car broke down on my drive from Virginia to Illinois, I found this garage near me. Sal was so…read moreeasy to work with, he understood I needed to get back on the road as soon as possible. My alternator needed replaced. He checked my car, called me to confirm that it was ok for him to continue working on it. He gave me an estimate that was 100% on par for what an alternator replacement would cost. He said I should expect my car to be done the next day. He was done before noon! He went above and beyond to help me get back on the road safely. He topped off my oil and aired up my tires. I recommend Westside Auto Repair to everyone. Super trustworthy and knowledgeable Sal for the win

Amazing amazing amazing they are the best around period. Service is great they do great work on…read moremy edge they get me in right away

Visiting from out of town and knocked my rear bumper off and dislodged muffler bracket. They were…read morequick, friendly and very economical during a crisis. I highly recommend BAO's Autp Repair!