There is no option on how to rate them less than one star. This place is horrible. I have never…read moreseen a rude person as stefanny, she asked me to call air Canada to call her to confirm that the pay check that I have is correct, these kind of people they should work with customers. She is unprofessional and I hope other customers will reply to this review confirming that I am saying is the truth.

This a great place to go in and cash your check, it was a smooth and easy process thanks to Lina,…read moreShe had a great attitude and a warm, positive, inviting demeanor, I will come here again.

Alex was really nice. She was taking care of me and answering phones. She stayed very professional…read moreand prompt.

This place is a joke. Do online application. Say approved just bring required documentation. Take…read morethe time to leave work with all the documents they ask for. My drivers license expired recently. They ask for valid license as 1 if there required documents. Understandable so I had gone to dps renewed my license. I received a paper I'd with my picture on it to show that my license was once again valid. Also got my old I.D back to have a hard copy. Which if I needed to show anyone that it would verify that It was a legal valid document. Get to Cash store and I'm told that I need a valid ID. My response sure here is my expired ID along with my paper copy which shows that I have renewed my ID and just waiting or new one to come in the mail. To the cash store ladies that doesn't mean anything. Even though nowhere on there website does it say anything about not accepting a paper ID along with a expired hard copy. I'm told no one will take a paper ID as proof of identity. That's only for if you get pulled over. So moral of story this place is a joke. Stay way they act like they want to help but even if you fellow there guidelines they pull up garbage reasons not to. Even when you documents are verified and acceptable with state I if Texas agencies. In there world they are not.

This is a tricky location to get to, just south of the HEB at MOPAC and Parmer. But it's a nice…read morebuilding with plenty of wood and stone inside and even an upstairs, which seems unusual for a branch office of a bank. When I visited there were tellers at all the stations and everyone was welcoming. They have a deal where you can get $250 for opening a new checking account, so that's pretty great too.

shi*tty service don't come here , i had all my information ready to open up an account & they told…read moreme I couldn't open one, since I already had one from 2-3 years ago but I told them I have No more acces to that card & info & they said they couldn't do it cause i Didn't have info about my old account , seems like they play 21 questions with a lot of people

Been banking with UFCU for over 10 years and this branch is the worst location! Never had I had an…read moreissue until today! Terrible customer service!