Since I participate in direct deposit and rarely have any "extra income" checks to cash, I rarely…read morevisit a local branch of my credit union. But when I do, I go to the Cumming, Georgia, branch since it's closer to work. And though I'm not often there, the ladies behind the counter treat me like I'm there every week. We've chatted about jewelry, hairstyles, weather, traffic, etc. And it evokes that small town, down home, familiar-face feeling that's often missing in the big city down south. And in case you're wondering, credit unions rock. They don't have crazy fees like the big banks, and they offer all the same services. Gotta love that in this economy!

this bank sucks! there's no way you have to wait 15-25 for a teller to do a simple transaction!!…read moretellers need to stop doing bankers job this is insane and also stop asking "securit questions" for a simple deposit

Have banked with them for decodes. Have financed cars and HELOCs. Competitive rates and great…read morecustomer service

Great customer service from Calvin and Felicia. At least the bank is full staffed with tellers…read more Other banks just have one teller and make you wait a long time. Felicia was very polite. Called me Mr. A word to the wise. Find the location off Briarcliff Rd since it is hard to enter from North Druid Hills.

What the heck happened to the CDCFCU Call Center? I've been a member for almost 40 years making…read moretransactions while working, living, and vacationing overseas. Whenever I needed assistance, the office employees, tellers, and call center had been consistently accessible, professional, and efficient. Yesterday I tried using my CDCFCU debit card at the grocery store and today tried transferring money to my nephew through the app using Zelle --- both without success. I am currently overseas and my account has been put on hold. I have been trying to call during office hours to get assistance for 2 days I have been disconnected (and/or hung up on) several times or put into a never ending loop when I call to talk to a rep. What happened to the call center?!?! After reading other reviews on Yelp, Reddit, etc., you would think management would try to make positive changes to the call center at least. This is unacceptable! Management is doing a great job at LOSING loyal members/customers who have been banking there for decades. Hopefully, I'll have better luck on the 3rd day of trying to reach a representative tomorrow. If not, CDCFCU will be losing another loyal member of almost 40 yrs upon my return to the States.

This Credit Union should be closed! Customer service is horrible, constant systems issues, agents…read morenot knowledgeable of common issues and hard to access their ATM's. recently tried to enroll in external transfer process to an outside institution and spent more time than I should have to enroll only to find out the enrollment did not complete. Even worst, no explanation as to why. Got someone on the phone today who seemed to be pleasant; however, every question I asked he had to reply someone else to answer. Almost like he could have been a temp!

I had signed up for Equifax monthly service in the past - two other times. Both times I liked the…read morelevel of service, the information provided, and ease of use of the website, but I hated how convoluted their cancellation process was. This time I signed up for Equifax monthly service because of specific concerns about my credit report. Once I didn't need it anymore, I figured I'd just call and cancel. I couldn't find a number on their site for this purpose, so I just called the "dispute something on your credit report" number and they quickly transferred me. It's still not fantastic and they seem to want to make it not super easy to cancel your account, but I feel like they have put some efforts into improving their product and processes so I have to give them credit for that.

Deceptive Practices, Dark Patterns, and a Trophy for the Worst Data Breach in U.S. History…read more While Experian and TransUnion make it reasonably easy to navigate their websites and find free services like a credit freeze, Equifax buries this legally mandated FREE service under layers of paid subscription ads. A credit freeze is free by law -- yet Equifax's website is deliberately designed to make you believe it's only available through one of their paid programs. It takes real persistence and digging to find what should be front and center. This is a textbook dark pattern -- a deliberate design strategy to confuse and mislead consumers into paying for something they're legally entitled to for free. It's deceptive, it's predatory, and frankly, it's an embarrassment for a company that positions itself as a guardian of consumer financial data. And let's not forget: this is the same company that holds the dubious distinction of the largest data breach settlement in U.S. history -- $575 million -- after exposing the sensitive personal data of 147 million Americans in 2017. More recently, the CFPB fined them again for botching consumer dispute investigations, reinserting previously deleted errors into credit reports, and sending out inaccurate credit scores. Exercise your right to a free credit freeze -- but do it elsewhere if you can. Do not spend a dime on Equifax's paid services.

Life is good if you have your loved one, I say this because when I had problems with my lover, I…read morenever saw life as a good thing, but thanks to Temple Of Answer Dr. Obodo to help me put the spell brought my lover to me within 48 hours. My husband left me for another woman after 7 years of marriage, but Dr. Obodo helped me convey the magic that brought her to me in 48 hours. I do not tell you more details about myself, but I only recommend those who have problems their in relationships or marriage to contact Dr. Obodo using this data; ( templeofanswer@hotmail.co.uk) Whatsapp: + 2348155425481

The absolute worst credit card processing company. Every review is true and accurate. Horrible…read morecustomer service, unprofessional, unfair, and crooks.

This Credit Union is THE WORST! The people are rude, slow, incompetent, and couldn't care less…read moreabout their customer. There systems have been hacked but they are too lazy to report it. Years ago was the BEST credit union in Georgia, now they are the worst in the entire country!!!!!!! Don't bank here unless you want to be treated rudely and have your personal information stolen!!!

The worst bank to use. Took me a month to get a loan...not because I wasn't already pre approved…read morebut because nobody would answer the phone or email or anything. Went through several loan people before I finally just got someone random to send me the paperwork to get the loan. Was told I needed a savings account to get the loan, fine. Opened one. Finally got the loan. Tried to move that money to pay for what I got the loan for and was told I can't without a checking account. Annoying but fine I got it. Oh but wait you have a limit of $200 a day to transfer. Have tried customer service but they told me to use CASHAPP to move the money or go to the branch again which is 2 hours from me.

A horrible institution. My mortgage used to be with mr cooper (highly recommended!). Unfortunately…read moreit was purchased by Truist. I had a very difficult time trying to talk to a live agent. It shouldn't take 25 mins trying to get past the customer service automation.

Truist bought my personal loan from Upstart bank. I'm so disappointed with this Bank's lack of…read morebasic access to manage my account compared to every other bank I've worked with over the years. To set up monthly automatic payments, you have to call into a customer services representative or mail in your banking information...there is no online option. They offer letting you pay by check (I haven't written out a check in over 5 years!) or at a branch, which are not available in my state. They also do not offer Paperless statements or access to set up an online account to monitor your account yourself unless you also sign up for their online banking, which I'm choosing not to do. Working with such 'old-school' methods leaves me feeling really uncertain about this institution and giving them access to my payment accounts with another bank. I'd never have chosen this bank on my own - they are definitely behind the times in technology and I'd make an educated guess of the security of my information as well.

I have a business account with DCCU. Why is there a limit on account to account transfers? Every…read moretime I try to do a transfer (to another DCCU account); the transfer fails. Then I have to call in and every time I get a different reason why it fails. I had to call twice to get my transfer limit raised (and it still doesn't work). This last time I was told the other account had a limit on receiving money transfers. What other bank do you know has limits on account to account transfers for business accounts? This is ridiculous. And not one customer representative can help!

The credit union came highly recommended to me, but I don't suggest you do business with them. The…read morestaff is cordial. I started by trying to open an account on line and their system is not user friendly. Once past that, I ordered checks, but then Deluxe Checks told me that for security I would have to place a first order in person through a branch, and this despite the fact that I got a confirmation. Okay. When I looked for my order on line, they had no record of it. Then all of sudden there was the order, which so far has never arrived. This is the credit union where you have to go to the end of the earth to prove who you are because of their computer system and strict procedures. You have to give your member number, checking account number, debit card number, date of birth, license number - everything except the last time you made love, and it is a nuisance. While at a branch I was asked could they scan my driver's license to validate my account, and that would make things easier. I agreed, but it remained difficult to transact business inundated with questions. When I first visited the branch, their computer system was down. The staff is pleasant enough, they just make it very difficult to business. Do not bank here. Stay with one of the big banks. As Warren Buffett said, doing business with a big bank means that if there was a bank run you would be better, because for the big banks, the government cannot afford to have them go under. You lose quite a bit when you do business with a credit union, especially this one. It is sad that scamming is at an all time high and that Americans have to go to such extents to get to their money, and that some financial institutions have to make things so exhaustive. Make America Great Again!

100 Thank yous to car loan's Lisa fargo lisa in bainbridge who got me the certificate of paid off…read morecar loan for me to get my car titled properly in my own name.

I wish I could give a "zero" rating! The Customer Service "support" is rude, they are NOT helpful…read moreat all, and they can never answer my questions. Rudest Customer Service I have ever dealt with.

So far so good. I have had a few situations where my card was charged for fraud. I simply close the…read moreaccount. And get a new one. They mail the affidavit, I mailed it and faxed it. I kept a copy of the certificate of mailing . As for the fees, sheeze ppl quit gripping and learn to read. Everybody complain about hidden fees lol. They plainly lay out what you will be charged. Plus interest on carrying balances. I like the card for it's purpose, which is for emergencies. I use it, pay down, pay off, makes your score go up some points. I had to wait until they started to report to me to the credit bureaus for late payments to start paying it down.lol my inside joke. Anyways, Just remember to pay it down and pay it off. Thanks for coming over. Oh, it's not just going to just disappear because you stop payment. That just hurts your credit score if you care. Plus this card has many opportunities to work for you if you let it. Gtg. Have a great day. Oh, one more thing, stop paying on the due date. In translation, that is late already. Just pay 10 days in advance. Problem solved. Save that payment for 10 days before your due date and you are golden.

45 minutes on the phone with a rude dolt! Don't hire foreigners to run your call centers. They are…read morerude and scripted morons. They withdrew my entire balance from a 60 month plan with 0% interest (47 payments remained). We had changed our bank account due to a fraud situation and when our new bank account was added to replace the old bank account one of their foreigners changed our monthly payment plan to withdraw the entire balance remaining from my new bank account. Incompetent and he tried blaming us for what they did! This guy wanted to talk over me and would not listen to me...just wanted to fight. He won the battle but I won the war. HIRE AMERICANS ONLY!!!!