Since I participate in direct deposit and rarely have any "extra income" checks to cash, I rarely…read morevisit a local branch of my credit union. But when I do, I go to the Cumming, Georgia, branch since it's closer to work. And though I'm not often there, the ladies behind the counter treat me like I'm there every week. We've chatted about jewelry, hairstyles, weather, traffic, etc. And it evokes that small town, down home, familiar-face feeling that's often missing in the big city down south. And in case you're wondering, credit unions rock. They don't have crazy fees like the big banks, and they offer all the same services. Gotta love that in this economy!

Very disappointed in the opening of another personal account and two business accounts. New…read moreemployees from the original branch that know little and must text chat to get the answers to basic questions. Communication is only had via email after account setup. Very sketchy! Until this is resolved and I am left happy, this is my review. I've also been a member for roughly 10 years. Things have changed and not for the better. I will have a decision to make soon on my accounts.

Opened a loan with this bank and immediately regretted it. The website is a mess and unclear…read more Everything about their mobile banking system is dated and misleading. Tried to make a transfer and was shown I had a daily limit of $1k. Well that's not true, you need to wait over a week for the funds to settle before you can make any additional transfers. I called in to make a principal only payment only to find out that they actually never applied the additional payment to principal. Glad I checked. They reversed the wrong payment to keep the additional interest of the higher intended principal payment. Not to mention every time I call, I get the most rude people I have ever interacted with. Dolores especially. Find a different job. You are a disservice to the entire company. I will never bank here again and would suggest others avoid at all costs.

Have banked with them for decodes. Have financed cars and HELOCs. Competitive rates and great…read morecustomer service

What the heck happened to the CDCFCU Call Center? I've been a member for almost 40 years making…read moretransactions while working, living, and vacationing overseas. Whenever I needed assistance, the office employees, tellers, and call center had been consistently accessible, professional, and efficient. Yesterday I tried using my CDCFCU debit card at the grocery store and today tried transferring money to my nephew through the app using Zelle --- both without success. I am currently overseas and my account has been put on hold. I have been trying to call during office hours to get assistance for 2 days I have been disconnected (and/or hung up on) several times or put into a never ending loop when I call to talk to a rep. What happened to the call center?!?! After reading other reviews on Yelp, Reddit, etc., you would think management would try to make positive changes to the call center at least. This is unacceptable! Management is doing a great job at LOSING loyal members/customers who have been banking there for decades. Hopefully, I'll have better luck on the 3rd day of trying to reach a representative tomorrow. If not, CDCFCU will be losing another loyal member of almost 40 yrs upon my return to the States.

Though each comment below is different, collective feedback is the same: they aren't what they used…read moreto be. Been a member nearly 15 years and the customer service is horrendous now - they've done a total 180. The automated system is headache-inducing, and after 15+ minutes of navigating, you finally reach a call center full of rude people who either aren't knowledgeable, or disconnect the line after placing you on a long hold to escalate simple questions. In some cases, I've had reps pick up the phone and hang up before answering, hoping you'll find answers to your questions online or with another rep after calling back. True story. Loan officers refuse to speak in-person and only communicate via email with incredibly poor turn-around time. And most of all, I made a Zelle post on Thursday of last week and the system said it will post as soon as the following Monday. ?!? If this is the same "Zelle" used by Truist, Wells Fargo, Bank of America, etc. where Zelle payments post in 1 minute or less, what's wrong with the CDC Federal Credit Union? Yes, last week was a holiday week, but that's never a challenge for other said institutions. During a regular week, you can send money via Zelle at 8AM and their system tells you it won't post until sometime the following business day. And if you send any money any time on Friday.....you guessed it.....it won't post until Monday, using Zelle with CDC Credit Union. That's just bad. No other way to spin it. CDC Federal Credit Union was my main account for years, but eventually, I switched to another institution and kept this account for a recent car loan and as a repository for savings. Fortunately for them and you, car loans are their last saving grace.

I had signed up for Equifax monthly service in the past - two other times. Both times I liked the…read morelevel of service, the information provided, and ease of use of the website, but I hated how convoluted their cancellation process was. This time I signed up for Equifax monthly service because of specific concerns about my credit report. Once I didn't need it anymore, I figured I'd just call and cancel. I couldn't find a number on their site for this purpose, so I just called the "dispute something on your credit report" number and they quickly transferred me. It's still not fantastic and they seem to want to make it not super easy to cancel your account, but I feel like they have put some efforts into improving their product and processes so I have to give them credit for that.

Deceptive Practices, Dark Patterns, and a Trophy for the Worst Data Breach in U.S. History…read more While Experian and TransUnion make it reasonably easy to navigate their websites and find free services like a credit freeze, Equifax buries this legally mandated FREE service under layers of paid subscription ads. A credit freeze is free by law -- yet Equifax's website is deliberately designed to make you believe it's only available through one of their paid programs. It takes real persistence and digging to find what should be front and center. This is a textbook dark pattern -- a deliberate design strategy to confuse and mislead consumers into paying for something they're legally entitled to for free. It's deceptive, it's predatory, and frankly, it's an embarrassment for a company that positions itself as a guardian of consumer financial data. And let's not forget: this is the same company that holds the dubious distinction of the largest data breach settlement in U.S. history -- $575 million -- after exposing the sensitive personal data of 147 million Americans in 2017. More recently, the CFPB fined them again for botching consumer dispute investigations, reinserting previously deleted errors into credit reports, and sending out inaccurate credit scores. Exercise your right to a free credit freeze -- but do it elsewhere if you can. Do not spend a dime on Equifax's paid services.

Life is good if you have your loved one, I say this because when I had problems with my lover, I…read morenever saw life as a good thing, but thanks to Temple Of Answer Dr. Obodo to help me put the spell brought my lover to me within 48 hours. My husband left me for another woman after 7 years of marriage, but Dr. Obodo helped me convey the magic that brought her to me in 48 hours. I do not tell you more details about myself, but I only recommend those who have problems their in relationships or marriage to contact Dr. Obodo using this data; ( templeofanswer@hotmail.co.uk) Whatsapp: + 2348155425481

Wow. Where do I start? I initially spoke multiple times with their rep Lawrence. We explained to…read morehim that we wanted to switch from PayPal to his merchant services to save on fees. Our biggest concern was having our customer payments held up by Elevon, since our clients pay large monthly subscription fees. Lawrence took notes on how much our highest, lowest, and average subscriptions are, as well as monthly volume. He assured us this wouldn't happen. Sure enough, the first 5 invoice payments were held up. A rep named Felicia sent emails stating that they wanted yet more information before releasing. We couldn't pay our employees until the monies were released so this really hurt our business. We provided all the info asked for, as well as a year of PayPal invoices of the same amounts and same customers, yet she still wouldn't release our funds. She then had the nerve to call our biggest client without our permission and grilled him. He said she was rude and asked how he knew us, what the subscriptions were for, and other personal information. We had to call our 8 year client and calm him down so as not to lose him. Felicia's correspondence with our client was unacceptable. How people like her have jobs is beyond me. Then Felicia sent an email stating we were being terminated as a new client! We provided everything they asked and they did this. Unbelievable! Their rep Lawrence kept leading me on asking me to send email after email explaining what Felicia said. He stated that we just got a bad rep and that he was corresponding with her boss to get us taken care of. He obviously was not truthful, as we were terminated and he never called back. I would stay far away from this company. It's not worth losing your business and patience with their incompetence.

This Credit Union is THE WORST! The people are rude, slow, incompetent, and couldn't care less…read moreabout their customer. There systems have been hacked but they are too lazy to report it. Years ago was the BEST credit union in Georgia, now they are the worst in the entire country!!!!!!! Don't bank here unless you want to be treated rudely and have your personal information stolen!!!

The worst bank to use. Took me a month to get a loan...not because I wasn't already pre approved…read morebut because nobody would answer the phone or email or anything. Went through several loan people before I finally just got someone random to send me the paperwork to get the loan. Was told I needed a savings account to get the loan, fine. Opened one. Finally got the loan. Tried to move that money to pay for what I got the loan for and was told I can't without a checking account. Annoying but fine I got it. Oh but wait you have a limit of $200 a day to transfer. Have tried customer service but they told me to use CASHAPP to move the money or go to the branch again which is 2 hours from me.

A horrible institution. My mortgage used to be with mr cooper (highly recommended!). Unfortunately…read moreit was purchased by Truist. I had a very difficult time trying to talk to a live agent. It shouldn't take 25 mins trying to get past the customer service automation.

After more than 10 years as a loyal business customer, I am beyond disappointed with Truist Bank --…read moreand I am done. Truist has aggressively acquired other banks over the years, but it is painfully clear that the infrastructure and systems were never properly put in place to support that growth. The result? Complete chaos for customers like me. My issue started when I began receiving notices that my payments were late -- payments I had been making on time for over a decade. When I called to get answers, the customer service representatives could not even locate my account number. Let that sink in: my bank of 10+ years could not find my account. What followed was an exhausting, unresolved nightmare. I made 11 phone calls and sent 5 emails. Eleven calls. Five emails. And the problem remains unresolved to this day. Not one representative took ownership of the issue, followed through, or provided a meaningful resolution. Each call felt like starting from scratch. As a business owner, I rely on my bank to be a dependable partner. Truist has proven they are anything but. The disorganization, lack of accountability, and complete failure in customer service is unacceptable at any level -- let alone for a business account. I am moving my business to another bank immediately and will not look back. If you value your time, your money, and your sanity -- please avoid Truist Bank.

Great, friendly customer service reps but once I had to leave town on business for an extended…read moreperiod and had challenges accessing my account, they were unable to help. What should have been an easy transaction took hours to try to resolve and ended with the account being closed. I even tried to reopen the account or start a new one, which should be an easy fix in the 21st century - Not for Delta. Nice people, too hard to navigate services while out of town. Not for people on the go.

while I've never been to this particular location, my review is for Delta Community Credit Union as…read morea company in a whole. I have been a member for nearly 10 years and up until 2026 I never had any issues. Since 2026, my account has been affected by fraudulent activity 3-4 times, with the most recent being 4/21/26. on this particular scam, my online account was hacked, they used Zelle to send themselves money 15x and changed my password. I called customer service on 4/22/26 once I realized it was a scam and I couldn't get into my account. I was instructed by a manager to go into a branch, close my old accounts, open new accounts, fill out a form explaining everything and wait for the investigation. on 4/29/26 the investigation was completed and it said it was found to be fraudulent and the charges were returned. However, my Zelle account was not reinstated. I called customer support on 4/30/26 spoke to the manager of the Zelle department who said and I quote, "it was your fault the account was compromised and it we didn't see anything that showed that the transactions were fraudulent but we took a loss and gave you your money back. as a result it's to risky to reinstate your Zelle." Um, excuse me? how is it my fault that someone hacked into my account, changed my password essentially locking me out of my account, and sent themselves money via Zelle. yet I gave no permission then did everything YALL told me to do then refuse me a service you offer to every other member regardless of safety risk. And if there was no fraudulent activity found, why did I get a refund and why did the investigation say there wasn't? I conduct business through Zelle and without access to Zelle this makes my account absolutely pointless! I will close my accounts AGAIN and find a bank that actually values it's customers.

I wish I could give a "zero" rating! The Customer Service "support" is rude, they are NOT helpful…read moreat all, and they can never answer my questions. Rudest Customer Service I have ever dealt with.

This credit Union is the absolute worse!! I wish there was a number line so that i could give…read moreNEGATIVE ratings because it's definitely a -10. I have NEVER had a $300 a day limit until I started banking with them. I also did some disputes on charges that were not authorized. They gave me my money back, just for them to turn around and take ALL of my money and left my account -$156. I have small children. I am a single mother. Because of this, my insurance lapsed on my car, my daughter couldnt go on her field trip, I was not able to get food for a couple of days, and my son was sick and I couldnt get meds for him. I provided this dumbass bank with proof of the charges that were not authorized and explained my situation and they STILL did NOTHING. But yet, they claim they investigated the purchases. When I tell you Apple and this bank better count they got damn days!! I do NOT recommend this bank at all!! If you want things done right and you want to sleep good at night knowing your account is secure and in good hands, DO NOT USE THIS BANK!!!

So far so good. I have had a few situations where my card was charged for fraud. I simply close the…read moreaccount. And get a new one. They mail the affidavit, I mailed it and faxed it. I kept a copy of the certificate of mailing . As for the fees, sheeze ppl quit gripping and learn to read. Everybody complain about hidden fees lol. They plainly lay out what you will be charged. Plus interest on carrying balances. I like the card for it's purpose, which is for emergencies. I use it, pay down, pay off, makes your score go up some points. I had to wait until they started to report to me to the credit bureaus for late payments to start paying it down.lol my inside joke. Anyways, Just remember to pay it down and pay it off. Thanks for coming over. Oh, it's not just going to just disappear because you stop payment. That just hurts your credit score if you care. Plus this card has many opportunities to work for you if you let it. Gtg. Have a great day. Oh, one more thing, stop paying on the due date. In translation, that is late already. Just pay 10 days in advance. Problem solved. Save that payment for 10 days before your due date and you are golden.

horrible company! do not ever use fortiva/vitint home security! of you sign up for vivint home…read moresecurity you have to oay fortiva for the equipment! they are tied together!! their customer department is atrocious! they have no billing department to discuss billing issues. i've been with then since mid 2024 and i and the sales person set our account on auto pay via my checking accout routing numbers and account numder. everything was fine until february 2025, when all of the sudden their system would withdrawal my monthly payments and then i would get a payment reversal notification! then another charge for $89.25 which now included a late payment fee of $14.98! my payment information has never changed yet they cannot locate my account!!! now i required to pay $89.00 a month vs #74.28 a month! their payment system sucks and there is no one to speak to about the problem. the customer service representative just gives you a non explanation answer as to why this issue is happening. because their billing systems is so shitty i can no longer resume auto draft. their equipment is shitty and way overpriced! i got a doorbell camera a driveway camera and light, thermostat, and control panel and it cost me $4000.00! please heed my advice and use any other company but them. use ring or homesafe, adt, att&t or a local company other than vivint/fortiva, at least they have a billing department you can speak to, not some incompetent worthless people from this pos company!! fortiva/vivent home security!