Well, we have been with State Farm 47+ years. We started with the "Brown Agency" in 1988 and even…read morethough the changes of staff we have been happy with the customer service and attention there. Their attention to our needs has never been an issue. From the moment you walk in the door until you leave the office you feel welcomed, in some instances it's like a family reunion, because their agents are happy and their turn over is minimal! The communication with their insured is on point and they answer every question with knowledge and sufficiently! Would I recommend this State Farm office-Yes!

Great agent. Helped me save money on my jeep and house insurance. Answered all my questions…read more Very helpful

I legally started a small business and was clueless about accounting or taxes. I had a rather…read moredetailed expense and income spreadsheet, but that was all. I contacted Shockley in April 2022 to do my taxes. I admit that I was sweating it. Wil Sutherland at Shockley Bookkeeping and Tax Services did the best job for me! I have been telling all my friends about him. He put me at ease, perused my documentation, and then handled my taxes like a professional. He even found a refund for me! Yea! In comparison to others, Shockley was the best for the money. The respect shown to me and peace of mind in having my taxes done correctly is priceless. Thank you, Wil! Debbie Hampton

In my opinion this is a very bad place to do business. I also feel that they are not very…read moreknowledgeable and don't have the customer's best interest in mind. In 2022 I had one of their Sr tax consultants help me with a non standard w2/tax issue. Their consultant was helpful and provided a written letter to do document the situation and provide to my employer. He also said that in 2023 we would have to correct the issue. Fast forward to 2023 I tried for 2 week to get ahold of the tax consultant to complete this issue. He never returned my calls. I even tried to talk to a receptionist and she could not get ahold of him. She advised that I come in to see one of the Sr tax consultants. I went to the appointment and explained what happened and the situation. He repeatedly said that there was nothing he could do, even after I provided a copy of the letter from 2022. After about 10 min of this and explaining the situation multiple time the Shockley staff keep saying not to blame him or get mad at time. At this point the rude behavior was more than I was willing to take, so I got up and left. At this point he used profanity and followed me to the door of the business verbally badgering me. He continued to badger me even as i was getting in my car. By advising me on a course of action and then the next not help does not leave me feeling that they are capable or knowledgeable about their services. The using profanity and badgering me as i left the business makes me feel like they do not have the customer's interest in mind.

Eric and his staff are awesome, They take care of everything on your first call. Todd, Chris…read moreand Donna have extensive insurance knowledge. They are located next to quick trip which makes their office very convenient. They take time to listen to your concerns and tailor the policy to you. Check them out , you won't be sorry.

Very good experience. Fast, efficient, friendly and positive group of people working in that…read moreoffice. Great group of people, fantastic! I will never go to another insurance company because I will never have to!

Debra Cox, very professional, knowledgeable, helpful & efficient. I have a lot of vehicles and…read moredrivers and always have to rely on her to help me with updates, changes, id cards etc etc. She never disappoints!

Helpful, always available, friendly. A really good experience signing up for new insurance.read more

Kaci has an amazing team that goes above and beyond right from the start!…read more My wife and I have been State Farm customers for over 30 years now. We recently switched to Kaci's agency after our previous local agent had retired. Like so many, our home was impacted by the May 2026 hail storm in the Owasso area. Long story short, we were having some problems getting parts of our storm claim approved by the adjuster to receive complete payment for repairs. So, shout out to Wendy (Claims Liaison) with Kaci's team. We had only switched agents a few days earlier on the State Farm app. We hadn't really even requested their assistance yet but, just a few days after the switch, I got a call from our adjuster to inform us that everything had been approved now, final payment was issued, and the claim was closed unless we found any further damage. Best news we had received since the storm! I was a bit puzzled at his sudden change of attitude. Then a few days later we got a call from Wendy to introduce herself and welcome us to the agency. Turns out she saw we had switched to their agency, we were struggling with our claim, she took initiative and handled it! We are so glad we made the switch to Kaci Miller's State Farm team and look forward to many continued years as happy customers!

Amazing experience working with Jackson on our insurance policies! We were able to save so much…read moremoney by bundling home, auto, and life insurance.

Jason at Securian helped me set up a group retirement plan for my company. Couldn't be happier…read more Give him a call for your financial and retirement planning needs.