Before I contacted Steve Campbell, I had been working with another mortgage originator who was not creative in any way and wouldn't even return my calls. One phone call to Steve changed my opinion as to what's possible when you work with a professional. In that call he talked to me for close to 30 minutes, going over all the details of my particular situation. I kept waiting for him to try and get me off the phone, but that moment never came.
Shortly after, he locked in my rate and I got all of the paperwork. Now because I had previously worked with somebody (relatively recently), I was able to compare Mortgage Master's fees to the other guy. Lower in every aspect!
And I pick up on things quickly, but there were still some lingering questions. One phone call to Stephen and every question was thoroughly answered.
There were a few instances where I felt like I was in the dark, for instance, I was surprised when he was not at the closing. But I can't even imagine all the calls he's fielding on a daily basis, all at different stages of the process. It's difficult, I'm sure, to extract yourself from the process and look at it from each client's perspective.
All in all, it was a great experience working with Steve Campbell. My house has been refinanced and I'm in a good place.
Thanks, Steve, for being a pro! read more