I am a military veteran, who was sent by the Veterans Administrator to Doctor Moss's office for a sleep apnea device to help with my snoring. His staff from day ONE was amazing. They all are kind and very courteous. Every visit after; I was greeting by front desk staff by name and big smile (I FELT GOOD). It's such a welcoming and warm environment. With most doctor offices, I would arrive at my designated time; sign in, sit and wait (sometimes up to an hour). I arrive at Doctor Moss's office and start to walk through the door. Before I complete my greetings. Front desk staff are telling me "You are all set Mr. Brown; got you all checked in; they will be with you shortly." Name any medicals office where you get that type of service? When I come to attentiveness to their patient; Doctor Moss and his staff get an A++++ I know this is a long review; but I appreciate great service and a friendly environment. Demetrice T. Brown Sr. USMC read more

How the reviews aren't at a 5 star are beyond me! I took my 98 year old Grandma in today and the way they talk to her and treat her are priceless. I, myself, have been going for 20 years. I live 45 minutes away and there is no one else I will ever see. And their new office should be on HGTV. This practice is pure perfection. read more

I can't comment on the dentist because we ended up canceling prior to appointment due to lack of transparency and subpar communication from the office staff. They are OUT OF NETWORK with ALL insurance companies. The said they didn't have it on their website, nor will they inform you when you schedule because it "deters patients"... (as it should) and they also let you know everything last minute. Hopefully the staff isn't a reflection of patient care. read more

best dentist on the East coast! this dentist is amazing and love the family feeling I get in this office this place actually cares about you and hears your concerns your not just another patient to them your like family. read more

I went to this practice on an emergency basis when my regular dentist was out of town. They promptly scheduled me to have my crown reinstalled and I was in and out of the office in less than 45 minutes. Professional, gentle and a very pleasant environment. I highly recommend Dr. Moss and I am sure his son is equally proficient in his work. Great service! read more

Such a family oriented, friendly and professional dental practice. I would definitely recommend to anyone.

Dr Moss, Jr and Courtney usually take care of my dental needs (cleaning, annual exams). I've always been more than satisfied. The last three visits I've been seen by Dr Moss, III and Wendy. I am getting Invisalign to correct my overbite, close in the gaps & straighten my teeth. They have been thorough in the examination, explanation and fittings. I knew exactly what to expect before I made my decision. Today was the big day! As stated no surprises. They were considerate of my needs always checking in to make sure I was comfortable. Though right now my teeth are sore and of course trying to get adjusted, I am pleased with the work and looking forward to my end result. Thanks Dr Moss & Wendy. read more

Lloyd Moss, DDS - Goodbye gaps & overbite! Invisalign "installed" by Dr. Lloyd Moss, III ! Yahoo! - Pediatric Dentists Near Me - Fredericksburg, Virginia

worst experience ever I went in for a cavity Left the practice 2 years later $10,000. poorer & they didnt fill the cavity until AFTER they took all that money for proceduresI did not need Would never go back I dont even believe these are real reviews as I heard other its arguing over unwanted procedures at the front desk all the time Scam! read more

This is a GREAT dental office. Doesn't get any better than this. I avoided going to the dentist for a long time. Made me nervous just to make the appointment. Until now. Their modern office is calming from the moment you walk through the front door till the moment you leave. The receptionist, the hygienist's, the dentist: Everyone puts you at ease. And no more waiting and waiting for an appointment. This office gets you in when you need to be seen! They work with your schedule, no matter how complicated. I needed many appointments and each time they made time for me. They worked with me on the fee's not covered by my insurance and took the time to go over everything, line by line. The downtown location is close and convenient. No traffic and plenty of parking. I never knew a doctor or dental experience could be so positive! read more

Dr. Moss is a good dentist, probably one of the better ones out there. However in his practice they often do services without checking with your insurance and then you have to cover the cost. This happened on more than one occasion. In addition they try to sell services that are not necessary, this is frustrating because dental services are already costly. I dont mind paying for services I need, but for ones that I dont need, I do mind. After trying several different dentists in the area finally found one that I really like, Dr Day. I would highly recommend him (and his staff). read more

I have been seeing Dr. Moss since I was a child .. now my children are seeing his son .. we've had a wonderful experience all around! The staff is great, the hygienists are friendly and the dentists are wonderful! read more

The entire staff at Dr.Moss' are wonderful and super friendly. Dr.Moss did a great job on my teeth. Being a nervous person about things in general, I thought going to the dentist would be one of them. I know there is nothing to be worried about here. They take good care of their guests. read more

I can't say enough about Dr. Moss & especially Sherry my hygienist. This is the most thorough dentist I have ever been to. Dr. Moss was recommended when I relocated to Fredericksburg by a long time 2nd generation patient. While I had attended a dentist regularly for years, it was when I started seeing Dr. Moss I got an amazing amount of patient education and great preventative care. Above and beyond anything I have ever experienced from a dentist. I wish I had started with this office years ago. read more

I really like the dentist! Super knowledgeable and has great "bedside manner". He explains everything in such detail and makes sure that you understand. Very thorough exam. The best exam that I have had with a dentist. The reason for the 4 stars and not 5, 2 reasons: 1.) pretty expensive! 2.) I made an appointment for my husband to get a cleaning and scaling. when he got there, they instead did a full x-ray and exam but NO CLEANING!? I asked ahead of time what the cost would be for his appointment and then said, $250-$300. Okay... that's a bit high but they're good dentist. Well, I thought that it was an exam with a cleaning. I felt deceived after o found out that they didn't do what I asked for. I let that go because I thought well, maybe he needs a "deep cleaning". Now I am here early and picking up a mouth guard. I have a migraine and I have multiple immune disorders so I am extremely tired and in pain. I asked nicely could I just take the piece and go home. I'll come back if it doesn't fit. "Nope"..... so I am sitting in my car with my 1 year old because I am too tired and hurt to deal with this. I understand that I am bitching a bit but I would've really appreciated some compassion. This sucks. read more

Dr Moss and staff are amazing! Our whole family goes here and we have always been extremely happy with the care we have received and how they treat our kids. read more

They do a great job and are efficient. Always friendly and establish a good rapport with their patients.

I did a lot of research trying to find the perfect place to get my Veneers done. Not only did they turn out absolutely Beautiful, I have been going a long time now. After my first visit I had my whole family going. The staff is so wonderful and experienced. I am a perfectionist and so are they. A very high recommendation for anyone looking for the perfect Dentist! read more

Great doctors and staff! The hygienists and doctors are extremely thorough with the procedures. They take their time and educate me about what they are seeing/doing during each visit. Every employee is very friendly and professional. I highly recommend Moss Dentistry. read more

New to the area ~ work for Dept of Defense. Where do I begin? The front desk staff, particularly Ms. Moss, is one of the most ill-mannered, discourteous, rude people we've met. I had a scheduled appointment on the day the office was closed because the entire staff was out on training. Not one phone call made to my family, or email sent to re-schedule, yet Ms. Moss had the edacity to want to charge members of our family $48 for cancelling an appointment due to an illness. Lloyd F. Moss Jr. is a good dentist! It is extremely unfortunate that the front desk staff is so bad. They are extremely bad at contacting dental insurance companies. You will end up paying a lot of money $$$ here due to incompetence. STAY AWAY FROM THIS PLACE!! Dentists are a dime a dozen. Find a better place to take your family to. read more

After calling dentist closer to our home that did not accept our specific insurance, we made an appointment with Dr. Moss' office because they stated they did accept our insurance. After receiving what I would consider good dental care, I was informed they did not accept my insurance and my cost would be approximately $400 (x-rays and cleaning). The billing lady up front was not the least bit sympathetic or apologetic that it was miscommunicated to me that my insurance would not be accepted . She was argumentative and insulting at best. Again, the dental service was satisfactory and Dr. Moss III was very professional and likable, but I do feel misled. I would have just added a different dental insurance to my plan if they could have been honest that my plan was not acceptable at their practice....it was during insurance open season when this occurred. All I wanted was a simple cleaning. read more

Had a billing dispute and called repeatedly to leave messages with the receptionist. No one ever called me back to discuss it and it was only a few times I was passed off to someone else that I got any explanation of what was happening. The issue stemmed from them performing a complete set of x-rays including a panoramic x-ray for my wife. She told the technician that she had a panoramic taken previous year at another office and instead of stopping and reaching out to that office they went ahead with the x-ray. They billed all the xrays under one claim which was denied so I had to pay for all the x-rays out of my pocket. To their credit they did reimburse me for the cost of the panoramic (no one ever told me they would do this it just showed up in the mail one day) but I was left paying for the other x-rays which she was eligible for and they refused to make it right. What made this infuriating was they basically said my wife lied about saying she had a panoramic the previous year because in their words "they would not have taken the panoramic if they were told this". Their technician was clearly in the wrong but instead of making it right they resorted to calling my wife a liar. I have never in all my years dealing with doctor's offices had such an unpleasant encounter. read more

I became a patient with Dr. Lloyd Moss III only within the last year and I can't be happier or more satisfied with the outcome. I was one of those folks who was anxious about going to the dentist based on previous experience. I'm not much with pain at all. But Doctor Moss and his staff make certain I am as comfortable as possible. There is always going to be discomfort and some pain, but, he and his technicians make it minimal. Also, unlike other places, they don't push you to make more and more decisions, instead, Dr. Moss gives me options, and talks quite frankly about the possibilities. Because of this, I feel relaxed and confident I am in trusted care. From the receptionist to the dental hygienist, I know I am being treated with compassion and honesty. I highly recommend Dr. Moss to anyone, especially those of us who may be hesitant to go due to past experience. Now that I've gotten over that fear thanks to Dr Moss, my smile is better, and more often! read more