It's distressing to see this place hasn't been shut down after folks have been complaining about…read morethe same things over and over. My opinion remains the same after my horrible experience...no one should go to Apex. Ever. And is it true the Dr. Daniel Chun who was working at Apex recently had his dentist license suspended? I was treated by him there and I had complaints. An absolutely terrible experience for me. I won't go back to Apex. And told them I wouldn't. They didn't do anything. But strangely the Arlington office called me months later this past July to tell me Dr. Chun wasn't working in that office anymore and asked if I wanted to come back since he was gone. Wow. I asked if he was no longer working for Apex, and they told me he was, just in another office. I refuse to go to a dental office that employs him at all. Clearly they knew I left because of him yet no one contacted me about it until he left? Not an office I want to trust. Even if Dr. Chun isn't there anymore.

I have been a patient at APEX since May 2025. I was recommended by my friend who had cosmetic work…read moredone there and so did 3 of my other friends (and honestly they're so professional and friendly). ** Here's my story time ** I went in for a dental emergency for tooth pain although I had a general cleaning, that was initially scheduled for the next week but obviously I couldn't wait. I left that day NO EXAGGERATION- 9 hours later (9a-6:30/7pm) with a tooth extraction, $500 poorer, dental payment plan that exceeded $,1000 for the next6+ months, and numb from the rooter to the tooter. I was pretty much coerced to start plans of reconsidering and tooth extractions until March 2026 which will be deep cleanings every 4 months, cologne, bone marrow, 3 tooth extractions, a bridge etc so that's roughly $4,000 by March 2026. I explained it would put me in the hole, but I tried and now here I am months later in the hole and in pain once again. Not their fault they're just expensive as heck and the payment options in this economy isn't realistic or affordable! But overall they're great I love the hygienist and the assistants and the front desk girls even though the turn overrate is crazy. I love it here wish I could afford it haha. They definitely pressure you for preventative care and don't take NO for an answer that's for sure. Hopefully I can renegotiate my contract or just find an affordable dental place

Love going to LVT for my dental needs and I recommend this office to all my friends and family …read more Staff is welcoming and treatment is appropriate. I love enem , she's so friendly and makes every appointment a breeze.

Dr Thompson has been the primary care for me for over a decade. I'm happy with the service provided…read moreto me and my kids. The front office team has always greeted me with smiles and positivity, which really helps makes the kids (and me to a lesser extent) comfortable. I also appreciate the fact that I rarely spend more than a few minutes waiting out front before I am headed to the back to start my treatment. The dental staff take the time to explain what they plan to do before treatment start. They will explain what they are doing and approximately how long it will take before getting started. This is a big deal for me since I sometime get nervous when I get in the chair. While in the chair, Dr. Thompson's team are always attentive and take steps to minimize my level of discomfort. They do the same for my kids, making them feel comfortable. It's a big change from when I was little and feared visits to the dentist. My kids always look forward to their visit, they think Dr. Thompson's team are very nice.

I have been going here for several years and I find the wait is always short because they don't…read moreoberbook. My time is valuable and I don't like sitting around for an appointment I had scheduled.

Please save yourself the trauma, Kim the office manager is unprofessional and makes every encounter…read moremiserable. everyone is okay, save for constant last minute rescheduling. This is not a safe place for minority children.

I have an absolutely paralyzing fear of the dentist. I went there with a loved one for support. Yes…read morethat's right I'm a grown adult and I needed my mom to come hold my hand that's how bad it is.From the moment you walk in they are very nice and welcoming. Tara took me back and was great. Then came time to see the dentist........he was very kind and respectful of my issue and intense fear. He truly put me at ease made it a better experience and took his time with a care plan for me.

Dr. Neibauer went above and beyond in helping me with an emergency dental issue. I can't thank him…read moreenough for his responsiveness and overall care. Highly recommend to anyone who wants a great dentist!

If it could go lower than a START I would!…read more Be Careful make sure when they say sign for medical records to be released that they are not try to scam you and your insurance. charge my insurance $1000 then say I have to pay a $1000 before I leave even though my insurances covered full cost of tooth pulling. even gave me paper try bill me for the $1000 but what they do they wait holiday and bill me xtra $30 with out me approving or signing for it. there in black and white never checked to pay for check card or anything else because couldn't afford to but that paper was for records was there scam take page three make sign even though you cant tell other had a page three . they take bill 7/3/25 A and staple the one you signed for records which here is AB.jpeg . even though should be smart enough to see both had different dates on bottom page scam 100% ... up sale liars all the way. $2030 one tooth pulled !!! So update 8/6/2025 to there response. They still will not give back my $1030 for 7/03/205 . Even act like I owe it to my credit card company when credit card flagged it and it lowered my credit score do to this . I have wrote email sent what insurance told me to send to them show paid in full and they billed for wrong for stuff I did not have done or wanted on top of it. insurance called them state its fraud to get paid 100% from insurance company then have a customer not leave till they pay for the same stuff that's already paid for . . The insurance paid in full but they even tried to rebill insurance it was flagged and denied no way cost 2 k for one tooth to be pulled. insurance paid for visit , x-rays, tooth pull all around 1k . I am posting insurance show I owed nothing and they billed me for no reason and was billing wrong. they were suppose bill insurance then I would pay what insurance did not cover but they fully covered 100%. . They can lie all want but no email back still $1030 on my card and they were fully paid.. !! I will never go to any other doctor / dentist that not on (BBB) Better Business Bureau no matter what anymore. NO MATTER IF THEY TAKE MY INSURANCE OR NOT. DO TO SCAMS LIKE THIS. take 5 days to think some to say and nowhere in that WAS a SORRY just hard deal with insurance all see Right there shows they truly don't care about me, you or others only money.. Never touch me again and yes there are not on the ( BBB) SHOCKIN Don't know why hard it is to say I messed up and SORRY, I will make it right and give money back and make sure never happens in future to anyone else besides give run around try keep money that's not your and changing for services' already paid for through insurance.

I've had a deep-seeded fear of dentists since my Lane teens. I had some extremely traumatic dental…read moreepisodes that gave me extreme anxiety about sterling foot in an office, and it didn't help matters that every dentist I saw felt the need to explain to me that I haven't done a good job and should have come in sooner. No kidding. Thanks. THIS place was a miracle. No criticism, no unnecessary comments, no angling to get me to do horrifying procedures with nothing more than an insufficient amount of numbing agent. Just friendly people who want to figure out the best way to help. They listened to my experiences, we're sympathetic and went right to work figuring out a game plan I could manage. I feel a tremendous weight lifted from my shoulders. A++!

OMG--from the moment I first stepped into the office, I was greeted with truly high-touch service…read more Every step of the way, each team member did a remarkable job, taking the time to clearly explain all the details, recommendations, and options--without any pressure. I highly recommend them! The only downside of giving North River Dental Care such a great review is that it might take me longer to get an appointment--LOL.

They kept my $150 deposit after I mistakenly missed my appointment. Following that, they called…read moreanother patient that I know attends their practice and offered them the appointment slot so in theory, they are double dipping. I like the dentist, I think he is very good at dental work but having no grace for mistakes is appalling. Consider charging a missed appointment fee instead of taking someone's entire deposit.

Probably one of the most unethical medical offices I've ever encountered. The staff was asked…read morebefore the cleaning if our insurance was accepted. The answer "yes". After the cleaning staff was asked if there was a copay. Answer was no. Again, asked a different person if there would be any charge for the visit. Again, the answer was no...we take your insurance. After receiving a bill for over $150 a few weeks later, a phone call was made. Got a rather rude response that our insurance wasn't' the "exact" insurance they take....basically a "sorry, not-sorry. pay the bill". Will be sure NOT to recommend this office to anyone.

Excellent dental care from the front desk to the dentist . I have been a patient for 10 years . I…read morehave had cleanings, fillings, wisdom teeth removal .. and never had any negative experiences with anyone. I left twice to attempt to find a dentist closer to my home since I live in Ladysmith but was not satisfied at either one and came back to Fredericksburg dental . My son is also a patient with great experiences

After almost 20 years of moving here (we are now living here for 26 years) , we moved from dentist…read moreto dentist. No one was good enough. Until my husband found Quality Dental. Dr. Swanson did work upper tooth. I was so nervous because it was under my eyes and that can caused a lot of pain like your eye start watering. Dr. Swanson had a method of numbing that gum and didn't feel any pain at all. Dr. Tran is my dentist. She also has the same method as Dr. Swanson. She is calm, comforting, and in control. I feel safe. Every one is courteous. It's comfortable to walk in their clinic. They had a clinic closed where I am, but they moved away about 30 minutes drive, but we decided to keep them.

Have been going here for a few years now. My whole family loves it there. Kayla is by far the best…read moreat cleaning my teeth. Dr Swanson is amazing and so down to earth. We will continue to go here as long as the practice is open.

First visit at Reform. Appointment time 11am ,X-rays were being taken 5 minutes later. Cleaning…read morewas next which went smoothly and painless. Insurance was taken and I was on my way. Great service plus my teeth feel dynamite.

Respect for their patients. Especially their elderly patients. I believe their culture has a…read moreproblem with Black American males. They insulted my intelligence and my dignity. At one point I just wanted to get the hell out of there. You over pay for some crap they were pounding on in the back that they claim came from the manufacturer. Do not trust them.

Absolutely not! I had a toothache and called for an appt. I had to wait 4days…read more I was there early, I watched 5 patients who arrive after me go in an 3 left before I was taken an hour after my appt. No one at any time said anything about the pain I was in. After the dr took a Quick Look, I was sent to wait for office mgr todo a treatment plan. I waited another 45 mins and walked out. Total time wasted in PAIN 3 hours! Don't go here if you have a toothache they apparently only want patients they can sell implants to!

Have to agree with the other reviewers, this office is to be avoided now. Unprofessional, sloppy…read moremistakes, and downright incorrect procedures leading to us having to go to ANOTHER dentist to get them corrected. Apparently the dentist went through a divorce last year and according to other reviewers that's part of the issue, but honestly I don't care, all I know is I'm now paying twice to fix my spouse's teeth issues because these idiots couldn't do it right the first time, after I paid damn near $5,000. Absolutely ridiculous.