The dashboard indicator showed brakes and pad with message to take my car to the repair shop…read more
The usual mechanic is always busy and there's a 2 month wait to get service. I can't wait, after searching and getting quotes on Yelp, I based my selection on credible positive reviews and chose Phan Auto Repair shop in Mira Mesa.
I usually go to bigger established shops, but sometimes those shops are notorious for being dishonest about parts and labor costs $$$$. And every time I take my car to a dealer for repairs, they want to buy my current car and sell me a new car, which is their mission, other than overcharge.
This shop is in Mira Mesa, not fancy by any means: the waiting area was very dirty, no air conditioning, and not enough space as the seats were crammed up. My objective was to drop off my car for brakes repair and dash out. There were 3 guys working at Phan, I spoke to Dave and Lai. I had previously texted via Yelp and their response was faster than their competitors, in fact a shop across the street quoted me $300-$400 more!!
They answered all my questions, concerns and after 4 hours, installed OEM brake routers, pads and sensors on my MBZ. During that time, I took a Lyft to UTC and watched a 3 hrs movie: Odyssey, had lunch and shopped.
Shortly thereafter, I got a call saying my car was ready. Upon paying, I made sure my receipt clearly included a warranty.
Be aware there is a 3% fee if you pay with a credit card. But I was glad new brakes routers, pads and scensors were installed at a reasonable price.
Thanks to Yelp and Yelpers reviews about this shop. Glad there is no brake squeak and will keep my fingers crossed about this recent brake work as I had an overall positive experience from this great shop Phan's Auto Repair.