Updated review after 8 years : I stopped by and purchased a pair of jeans and a top . The manager…read morestarted a dressing room for me and I was pleased with the attention I received. I used to shop at the Cumberland location religiously years ago . I remember this being my favorite location amongst the others I pass to visit this shop . The customer care is top notch in my opinion. I'm treated like a person and the staff is always helpful .

It's disgusting when you pay for and receive a pair of USED shoes…read more And the customer service department would not give me a refund upfront. And and they wanted to send me a new pair of shoes and charge me for both. This experience has done it for me. No more shopping at this company.

Not happy. Still on…read morethe quest to find denim leggings for the Lakers Hawks game tommorrow, so I go into this BCBG location in Dillards at Atlantic Station. I had seen some here before, but lack of time made it impossible for me to try them on then. Now I admit that I'm on the low side of being a plus size lady, so sometimes just for the sake of quality I realize that I just might have to buy on the high end....for some things...u just cant wear the $10 ones from Ross...so I go into this leased area of Dillards and explain to the lady at the counter...I want denim leggins. Well....I work in retail, so I know that our cell phones are not allowed on the sales floor, but really....who follows that rule??? I have even told a few people in my life....oh...dont get off the phone...i'm just browsing, but this lady..... ME....I am lookin for demin leggings HER....never looked up from her phone....oh...they are on the 30% off rack. ME...where is that? HER...over there ME....(huh.....where is that) Finally somone from the department on the other side of "over there" comes and says...can I help u? Dont u know Miss Madam had the nerve to tell him.....leave my customer alone. SHEESH....she wouldnt look up from her phone to help....and now telling someone to leave me alone that will help. So...I find some leggins (not on the 30% off rack) and I say....are these 30%off also.....(back to textin on her phone) looks up and says...NO....I say oh...are u running any promotions where I get money off (again...never looked up from the phone) that ended yesterday she says...oh...well is there any way u can honor it today...or is there a manger I can speak with, I say....oh...I'm the asst manager here and it would be me and I cant authorzie that? So I ask...well what was the promotion...she says....if u signed up for our email list, u will get 20% off of regular price merchandise, I say....oh...well I'll give u my email if you give me the 20% off.....(again....still texting, and showing another sales person the texts that she has received....still hasnt looked up at me yet)....no that was only being ran from Thursday to Sunday... So I say...well...u know...its a "recession"...r u really going to allow me to put these $108 leggings back on the rack and walk out this store empty handed, no one pays full price for anything anymore. I can see if it was a special promotion or coupon...but u want my email for 20% off....thats not even a real promotion. She didnt even respond.....the other clerk that she was showing her texts and photos too (she was in the band at her high school) says...theres nothing we can do for you. "WE"....u work upstairs in childrens. I just heard u say you are on your break. Well....u all know me....Made it my business to call the district manager this morning. I swear, customer service is coming back to retail if I have to die bringin it back. I think it wouldnt have been so bad...but when she said...I'm the asst manager...that just irked me....u are in management and u are sitting here textin and ignoring a customer. Well not this customer.

Not there anymore, please take listing down. A major waste of time and Dillard was a mess.read more

One of my wife's favorite place to shop. This location in Lenox Mall is one of the biggest…read morelocations in Georgia and once again upon entering you are met with a pleasant fragrance and positive shopping experience. Excellent selection and wide variety of high quality goods and fair value and good prices as to be expected by an Anthroplogie especially one of this caliber. 5 stars easily and two thumbs up. Thanks guys!

I always come to this Anthropologie whenever I need to get a gift for one of my friends that is a…read moregirl. It's the perfect place to find a gift. You kinda just stumble on something, and it's perfect. They have a huge selection of different things here. I tend to gravitate towards the glassware and candles, as I know those make good gifts. I don't buy clothes from here, but according to my wife, they do have nice clothes that are good quality too. The staff here are always so friendly too. Always happy to help. I always look kinda clueless when I come here too, but they always swoop in and save the day. Anthropologie is on the pricier side a little, so keep that in mind. But the stuff they have is good stuff!

The clothes are dupes, and way too expensive. Try reducing prices!! Customer service is pretty well.read more

I went in last week to finds some cute Christmas gifts for my friends…read more The sales associates were super helpful! I told them what I was looking for and they helped me narrow down some GREAT options for my girls! I bought earrings and necklaces for each, along with cute clutches! They even removed the price tags and wrapped them up nicely for me! The prices were super reasonable and the clothes looked super cute too! I'll be back for more shopping, especially since they were so helpful!

Really cute store. I wasn't treated very kindly tbh. I will prob try again bc the prices were solid…read more& everything was adorable. Judging me for not overbuying, tho, is a bit much. If you only buy a couple things or compliment the store you might be treated harshly. Maybe it was just a bad day. I don't know.

I love this little shop, Tori the owner does such a great job at having many different tastes…read moreavailable. I've found some kids jewelry foe a great price as well as some amazing pieces for my home here. The staff is always super sweet as well, I love that in addition to shopping in store I can also shop online for pick up. They also occasionally have little events there that are super fun.

This is by far the WORST luxury shopping overall experience that I have ever had. I have been a…read morecustomer of the store for five years and generally received great service until February 2019. I had sent in four pairs of Valentino pumps to be repaired (all four pairs had been purchased at the boutique in addition to clothing and handbags) - I was told it would be a month or so regarding turn around on the repair. It is now December and I haven't received one pair of the repaired shoes that I had sent in. I have called a total of 37 times trying to get information regarding the status of the repair starting in April - December. Each time, the manager is not in and I never receive a phone call back. Once I did get in touch with the Manager Katie, she had zero knowledge of my 37 calls/messages, and zero knowledge of my four pairs of shoes and the repairs being made to them. At one point a sales associate told me they LOST my shoes and could not locate them and I must have sent them else where to be repaired. Yep - you read that right. Finally after possibly locating my shoes, Katie the manager promised to overnight the shoes to me to have the very next day. That was THREE WEEKS ago and no shoes. I have called, left messages and no one will return my calls. This is by far the WORST level of customer service imaginable. Such as shame for Valentino to manage a store this way - I will NEVER SHOP with the brand again. period.

Was warmly greeted and met by friendly staff upon entering. The girl that helped me was ok…read more Something about her spirit was off and I could feel it in her tone, which is why I'm giving 4 stars. The boutique was squeaky clean and looked so nice. The girl (and I didn't bother remembering her name because as I said .... something about her was a little odd) that started off helping me was called to the back by the manager to help unload an order of shoes that had just come in. So one of the friendly male sales reps finished assisting me and rung me up. It was his bright smile and super willingness to attend to me that saved this experience and made it a 4 star. I think of the girl had of assisted me to the end, I would of end up giving it a 2 star. He personality was .... well, she didn't really have a personality.

Store looked very appealing and gorgeous. Very nice…read moremerchandising, showroom. The store gives the vibes of an LVMH brand, type Isabel marchand. But there is a but. Not welcoming. The feeling of that famous scene of Pretty woman, with her first retail shopping experience. THIS is what the luxury industry has been fighting against these days: appearances and sales. It is not the mask that was a barrier. It is not wanting to sale and do the work properly: contact with the client, small talk, questions, advice, and even if the client do not buy today give him the opportunity to remember you, and buy from you another time. I found a dress, they had It in 6 and 8. First person told me : we do not have your size. I have no complex being a 12 . The answer and voice was not inviting. A good sales person would have 1 / we can try it on and order it for you 2 / we have this new model in your size blah blah ... The answer was robotic, judging me up and down. My fault I came in with no rings , just my credit, card, my Bartaco order in hand, no make up, no signs of superficiality. I GUESS I was not a good target. RETAIL team did not bet on me to be able to fall in love and buy something right away. I left the store, and found online that saks, bergdoff and TIBI had had my size available of the popeline dress. I Went again back to the store, I live upstairs , I asked to try it anyway, figured out I needed a 10. Went back to purchased it at $278 instead of the store $349 the brand had it in finale sale, got my dress today! I am grateful to the store, I have discover a designer I did not know about. I mainly shop in small businesses for one reason SERVICE.

I've been shopping here for years. I actually have moved to Seattle and later Phoenix but am always…read moredrawn back to Sabot. Desiree curates some of my favorite styles. If you like slow fashion with an ease, this is the first place for you. Support local brick and mortar....

I went in and met with Gabee. First stop in my wedding dress search and found my dress. Price was…read moreaffordable and the service was phenomenal

I took the dress I paid $170 to have altered to another seamstress for a second opinion, and I was…read moreshocked. She told me that almost none of the work I was promised had actually been done. On the day of my event, the dress was still so loose in the bust that I had to wear a bra underneath it because it did not fit properly. I was charged $25 for bra cups and another $20 just to have them stitched in, which the new seamstress said amounted to only a couple of simple stitches. I genuinely have no idea what the remaining money was for because there was virtually no alteration work done. I strongly recommend not using this store's alteration service. The seamstress was rude, rushed every appointment, unprofessional, and completely dismissive of my concerns. After paying $170, I expected my dress to fit correctly. Instead, I had to pay someone else to fix what should have been done the first time. This was an incredibly disappointing experience, and I feel I was charged for work that was never performed.