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    Living Spaces

    2.0 (113 reviews)
    Open 10:00 am - 9:00 pm
    Updated 1 month ago

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    Pilling (balls of fabric) all over the entire couch.

    DO NOT purchase a couch here!!!!!! We received our couch (Made to order) 9 months ago. Every seating surface of the whole couch is completely covered in pills. (Small fabric balls formed) We purchased a $500 warranty Because the salesperson said if we bought that warranty, we could get the couch cushions and covers replaced as many times as we wanted. This was not true. We were denied warranty claims by Living Spaces and their extended warranty company. We then offered to purchase new covers to replace the pilling ones and were denied that option as well. Order number SO-013715021

    This is the sofa cushion after being deep cleaned and washed. You can see how dingy it is.
    Justin O'Keith H.

    Update! Living spaces social media team asked me to email them to assist. Pointless. They responded instantly to my email stating they could assist with a refund. I asked for clarification if it was for the sofa or the warranty. About 3-4 days go by and they finally respond to me. Tell me I can only do anything through the warranty company, which already rejected my claims for the defects. They then send me a document showing how I can cancel the warranty. Here's the issue: I specifically asked the sales person when I purchased this sofa about the protective coating. She said if it ever wore off they would redo it no problem without charge to make sure the sofa stays protected. As you can see after a year of low use this is the condition of my sofa. I spent $5k for low quality products and for a warranty I can't use. DO NOT BUY ANYTHING FROM LIVING SPACES! The quality is subpar and the customer service is useless. Spend your money at a place that honor their sales statements. I made 3 trips to this place before I made a decision to purchase. I relied on their statements to my detriment.

    Day 3 so this is the quality so I definitely didn't want to keep them!

    Absolutely will NEVER shop here again! 7 DAY return/exchange policy is absolutely RIDICULOUS!! Bar stool started falling apart on day 3 so I ordered new ones from a much better company that I love so much better. I assumed like most people that things have a 30-90 day return policy but nope I contacted them on day 10 and that's what I was told! I was moving into a new home and needed seating so that's why I went ahead and ordered more bar stools under the assumption that I could return the living spaces soon, but that's not how this company operates! I will absolutely be telling every social media outlet, friends, family EVERYONE to not shop here! How is anyone supposed to know if they love something or if its not going to be a faulty product in 7 days! Do better Living Spaces! And ADVERTISE LOUD AND PROUD ABOUT ONLY HAVING A 7 DAY RETURN/EXCHANGE POLICY SO YOU DON'T SCREW PEOPLE OVER! Put it in your commercials too! I give it 0 stars!

    Adaline sectional couch in oyster color
    Tasha O.

    couch came in perfect condition and looks beautiful!! The sales person worked tirelessly with me over a three day course while I shopped came back left came back left came back and finally made a choice! The couch is a beautiful quality! delivery was fantastic and the guys were super friendly. They brought it in my home as I had paid for and it was absolutely a white glove service. they let me know when they were on their way and nine minutes out. The communication was very on point I was quoted that my couch would arrive between the 13th and the 20th and my couch was delivered on the 11th. The absolutely exceeded my expectations. Thanks so much for the white glove service and all the help in choosing my couch and colors and fabrics! The best part about the shopping experience was they had beer and wine and food so you were in no rush to get out! And I definitely took advantage of the two dollar Prosecco ! I believe my cellaret name was Julie.

    Los Angeles C.

    Great furniture great prices huge selection too big store it was a different world didn't find anything we need but enjoyed it

    Rose
    Pam P.

    An awesome place to buy furnitures You are at your own pace. Friendly staff are at the station to help with your questions. The best part is beer or wine for $2 or coffee or tea is a compliment.

    Cushion stitch coming off

    ***READ THEIR RETURN WARRANTY POLICY FIRST***. We were really excited to receive this two piece sofa we ordered online after stepping into a location. However only after a week the stitching started coming off. We went online to look at the warranty and return policy and turns out they only allow a 7 day return and as go for their warranty they charge per hour just to have someone come out to fix it and this really depends on the issue too. To think in store they're so proud of their products but their warranty and return shows otherwise. Never again will we buy from living space.

    Couch Left In Third Floor Hallway
    Misty H.

    They have a nice selection of furniture, however, warning to apartment dwellers or fourth floor or higher residents: do not buy from this company if you have more than three flights of stairs and are relying on them to deliver it! They will drop your item on the third floor with no way to get it to your apartment. If you don't like that, you can pay a 10% restocking fee! Customer service is not the best!

    Piling of couch

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    5 months ago

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    3 months ago

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    11 days ago

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    23 days ago

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    8 months ago

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    2 years ago

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    1 year ago

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    6 months ago

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    2 years ago

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    2 years ago

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    1 year ago

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    2 years ago

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    1 year ago

    You can find what you want here. The best part is people do not bother you as you are shopping

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    1 year ago

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    1 year ago

    Great service and great prices. Purchased several rooms of furniture and received in a timely manner

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    1 year ago

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    5 years ago

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    Page 1 of 3

    Ask the Community - Living Spaces

    Review Highlights - Living Spaces

    I like that they do not work on commission and do get a bonus based on overall surveys.

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    Living Spaces - furniture - Updated May 2026

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