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    Heavenly Sleep Shoppe

    4.5 (35 reviews)
    Open 10:00 am - 7:00 pm

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    I got my mattress back in October 2021 because of my back and neck problems. I want them gone ,it was nice while it last, 6 months later my mattress now has body prints on my wife side of the bed and my side as well, I have spoke to Owner and I get told to talk to Danielle , after I send to them pictures of my bed. They came to my house to make a report and take more pictures they say we will contact you next week. I spent close to $5000 dollars on a mattress a bed frame ,a 2 dressers and a mirror ,long story short , today is 05/05/2022 and my back is worst then before ,I been waiting for a week for a text so that I can send more pictures but so far no text. Costumer care at this place is , well I think they don't even CARE for people that do business with locals, I wake up with pain on my neck and back every morning. At this point I am considering spend the money in a newer and better mattress since I start to think that my mattress will no be replaced and that my money is long gone.today I called again and the owner him self did not wanted to hear my situation . Keeps on saying he doesn't handle does things

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    Photo of Haley K.
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    2 years ago

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    6 months ago

    Very very efficient. Delivery was ON TIME and they did an outstanding job putting new bed together. Highly recommended !

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    1 year ago

    The service is amazing here! Thank you Jim for all your help great selection! And the value really is unmatched!

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    Photo of Jim P.

    Jim P.

    Thanks for the 5 Star rating and the kind words! We aim to please.

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    2 years ago

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    Jim P.

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    Photo of Tim D.
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    5 years ago

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    Jim P.

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    3 years ago

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    Jim P.

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    2 years ago

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    Photo of R T.
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    2 years ago

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    4 years ago

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    Jim P.

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    5 years ago

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    Jim P.

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    3 years ago

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    Jim P.

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    Photo of Joel T.
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    8 years ago

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    Jim P.

    Helpful 5
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    4 years ago

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    Jim P.

    Helpful 1
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    8 years ago

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    11 years ago

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    7 years ago

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    Jim P.

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    Photo of Tara G.
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    10 years ago

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    4 years ago

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    Jim P.

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    5 years ago

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    Jim P.

    Helpful 1
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    7 years ago

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    Jim P.

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    7 years ago

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    Jim P.

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    9 years ago

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    12 years ago

    They saved me over 250 compare to another place. Fast friendly service. Also my car died in the parking lot and they gave me a jump.

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    Photo of Ashley H.
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    10 years ago

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    Photo of Jim P.

    Jim P.

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    8 years ago

    Very helpful and honest staff and lots of selection of bed styles and mattresses!

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    Jim P.

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    14 years ago

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    9 years ago

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    Jim P.

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    10 years ago

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    12 years ago

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    Jim P.

    Helpful 1
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    9 years ago

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    Jim P.

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    9 years ago

    Great and friendly service. We recommend this business to all. All our questions were answered in a truthful manner.

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    13 years ago

    Had the best mattress experience of my life. Jim & others in shop know their business & go out of their way to please the customer.

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    13 years ago

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    12 years ago

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    12 years ago

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    Ask the Community - Heavenly Sleep Shoppe

    Do you carry good quality futons for living room/sleep?

    We carry a great selection of high quality hardwood frames and a multitude of quality futon mattresses as well. Shop now for special pricing while supply lasts!

    Don’t See Your Question? Ask Away!

    Review Highlights - Heavenly Sleep Shoppe

    Ordered Mattress and Living room furniture, Jim the owner was so helpful and very good price.

    Mentioned in 15 reviews

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    4.6(21 reviews)
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    My husband and I were in great need of a new mattress after moving to TX. We went shopping for…read moremattresses at a few places in town (and after having failed two times at getting one of those mattresses in a box!), and we were SO pleasantly surprised to find a fabulous mattress at City Mattress. It's one that we BOTH love which is hard to find for us! Manny was SO knowledgable and not pushy at all... in fact, we went back in and purchased another mattress for our daughter that she loves! I've waited to write this review until we could tell for sure that the mattress lived up to what we were told and that after a few months, we'd still be as delighted with our "Fort Worth Mattress". It's even better than we'd hoped! THANK YOU Manny for being so great to work with, and City Mattress for making such a great bed!

    We LOVE our Legacy mattress from City Mattress Factory!!! Thank you Mark and Norm! You were great…read moreto work with and so patient with us. We knew we had to get rid of our old mattress but I was scared of the process of finding the perfect new mattress. There's SO many options out there and it's super confusing. I started researching and seeing many great recommendations for City Mattress Factory from my local "go-to" neighborhood page. I woke my husband up one morning and told him we HAD to be there when they opened (they open @ 8am!). I knew we didn't have to look anywhere else. Norm was so patient with us! We brought our own pillows and blanket and I made my husband spend at least 10 min on each mattress we were considering. I knew the Legacy was for us when my husband feel fast asleep on the Legacy. I was starting to feel like Goldilocks but now this Goldilocks can finally get some rest!!! We finally have the mattress we can't wait to crawl into! We are SO thankful for you and your quality products!!! XO

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    Sleep Experts Keller

    Sleep Experts Keller

    4.1(15 reviews)
    6.0 mi
    $$

    Let's talk about my experience. A gentleman named Peter and I sadly didn't get the name of the…read morewoman either. What can I say but they did such a phenomenal job. I was stunned as I walked in with my girlfriend and was greeted so warmly. Offering a water in this Texas heat, life savior. The detail about it, Peter was kind, spoke to me as if he knew exactly what I wanted. Offered me this simulation on bed rest and showed me a mattress that worked for me and my girlfriend. Showed me a variety of beds, letting us test them out. The way he spoke about his knowledge on comfort, I felt like I was in class. I was low key astonished, to be honest. It got me looking up comfort history for beds and just wow. I bought a mattress that day

    For me the term "Sleep Experts" has taken on a whole new meaning. They are asleep on the job!…read more My wife and I bought a split king bed and adjustable base with LED underlighting plus two black touchpad remotes (over $5k) from Kenny at the Keller store on Denton Highway and North Tarrant. The delivery driver and helper set up the bases and installed the mattresses. The driver tested one of the two bases then raced outta here. PROBLEM ONE: The remote did not work properly on the untested one. I actually had to hold the remote under the bed to get it to work. They sent another team out with a replacement base and remote that afternoon. They disassembled the old base, installed the new base and left. PROBLEM TWO: The new base they brought out was an older version - not matching the other base (perhaps refurbished but who knows). It had a silver remote (not a touchpad) and a standard light bulb for underframe lighting rather than the LED. I called the store manager and told her I wanted the SAME BASE AND REMOTE on both sides of the bed. She tried to convince me otherwise saying they were the same product and it happens all the time but I wasn't accepting that. Eventually she agreed to send the other. PROBLEM THREE: Several days later a delivery team arrived. They disassembled my base, took it out to the truck, then opened the new box and... low and behold they brought the wrong one yet again. It should be noted that each time they come out they only commit to a date, so we need to make sure someone is available at home ALL DAY to receive the bed. The night before, they give you a two hour window via automated caller narrowing it down, but once you clear your calendar it remains cleared. PROBLEM FOUR: I spoke to the store manager, Melanie. She told me she checked and "actually the silver remote and base with light bulb is the newer version and the black touchtone remote and LED model is the "old model" and they don't make it anymore. She offered to bring out a replacement for the black remote and LED. I told her I needed to research it first because I don't believe her story! Nobody is phasing out LED's in favor of light bulbs and moving from touchscreen remote in favor of the old type push buttons. I immediately contacted the manufacturer, Leggett and Platt and spoke with Alisa in customer service. Amazingly, she confirmed I was right! The newest version is the black remote and LED light. They discontinued the other one because they had lots of problems with it. MELANIE AT SLEEP EXPERTS LIED TO ME in an effort to make this go away! I called Melanie back and informed her, and she ultimately offered to upgrade us to their top base model at no additional cost. I must say this type of treatment of retail customers went out the window many many years ago now that social media is available. This interaction thus far has been regrettable! I'm waiting now on a delivery date for my two new 900 model bases! We'll see how that goes, but I'm not holding my breath!

    Photos
    Sleep Experts Keller - Bring the whole family. Your kids will have things to occupy them while you pick out your next mattress!!

    Bring the whole family. Your kids will have things to occupy them while you pick out your next mattress!!

    Sleep Experts Keller
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    Heavenly Sleep Shoppe - furniture - Updated May 2026

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