I felt pressured to buy into their membership program. I signed up initially for a scan which was…read morearound $995. When they saw my daughter, they said I could add her for $795. When we were escorted into an office, we were told we could do a 5 year membership. I have been diagnosed with cancer which didn't show up on their scan. Now all of my future scans will be paid for by Medicare. My daughter and I do not need their expensive service.

Be careful with places like this. They sell you a time share-like plan for future scans, to the…read moretune of thousands of dollars. Real medical places do not do this. Just ask your doctor for a order for a 99 dollar heart scan that is self pay at Northside or any Wellstar medical hospital. I've done it. Your insurance will also pay, but my doctor said it's actually cheaper to do the self pay. No high pitch sales presentations.

Very quick service. Customer service was really nice. Didn't like all the questions the kiosk had…read moreme complete.

I don't understand all of the hate for this location. I showed up as a walk in at 8 am and was done…read morewith my labs by 8:30. Whitney, who drew my labs, was friendly, professional, and skilled. The waiting area is as terrible as people say , hence the four star review

I came to Quest today to get blood drawn for an allergy test. Usually, it's check-in and wait for…read more30 minutes before being seen at OTHER places, but not here! I checked in with a text message and they also have a kiosk inside where you can check-in if you don't have the text message. Phlebotomy Technician Emma came out to greet me within 1-2 minutes of my arrival. She was kind, courteous, and most-importantly- knowledgeable. She had me enter the examination room and have a seat, ran my information and confirmed it all with me, then she asked "are you ready?" I responded, "I don't know. I'm not really sure what we're doing. This will be my first time doing this kind of thing." She explained everything to me and let me know she was going to draw blood. Immediately, I let Emma know that each time I've ever had blood drawn, I have always passed out. Instead of dismissing this, she asked if I would prefer a lying down position during the procedure. I told her, "yes, because I don't want you to have to catch me". We both chuckled, then she explained that they don't catch people here. She showed me to a reclining chair and had me lay down with an ice pack behind my neck. She said the ice pack helps. She also continued conversing with me as we went about the procedure and we talked about how my first time having blood drawn I ended up face-first in a trash can because no one knew it was going to happen and how most of the people that pass out due to blood draws in this office are male. I thought that was really interesting! She also noted that most of the time, the ones that DON'T say anything until afterwards are men who are tattooed up! We both surmised that it must be because they're embarrassed to say anything - especially since this office is mostly comprised of women. Nevertheless, she had me transition slowly to standing up. She checked in with me, watched my color, and made sure I was feeling before sending me on my way. PT Emma was top-notch in my opinion! My visit here was the first time a medical professional took me at my word and even believed me- taking steps to help me not have to pass out! If I could give this office 10 stars, I would! 10/10 service!

I cannot say enough good things. I have a serious fear of blood draws and have been avoiding doing…read moreone for years. I made an appointment and the moment I checked in, they took me back. Emma and Antoine were the ones who took care of me and they did a fabulous job. It was the most painless draw I have ever had and they were seriously so kind. I told them how anxious I was and they made me feel so comfortable and that I was not crazy. So thankful for a good experience and won't be going anywhere else now.

A+++, Going on almost 12+ years as his patient and have never had a doctor with this caring…read morepersonality and attention to every medical detail. I will never forget he was the ONLY doctor ( out of 3) that diagnosed my RA very soon. He is brilliant, very very knowledgeable about all recent medical news and as I mentioned above, super caring. I feel 100% confident I am with the best of the best, thank God for doctors like Dr. David Scurlock.

Dr Scurlock is amazing. Making appointment simple. Show up in office for appt and almost no…read morewaiting. Talked to Dr Scurlock about my complete well being- physical and mental. He listened and really wanted to know about me. The Piedmont group has a spectacular app that I have used to refill prescriptions, ask questions and pose follow up questions. He also gave some great thoughts on family members in terms of referrals for items that he was not able to handle. I moved here from St. Louis and that city has world class health care and I was worried about a lower quality down here. It has not been and this DR and the entire group is spectacular. If I could give more than five stars I would.

The fastest COVID testing site I've heard of. They test each day from 11am-1pm (call office for…read moreappointment link). I got a drive-thru PCR nasal swab after waiting in my car for only 5-10 mins. And the best part was I got my results about 9 hours later when other places are taking days or weeks. You fill out all the forms beforehand as well as pay so when you arrive there isn't much to take care of. There is a few of $100 for the service but it was more than worth it for the rapid results and peace of mind.

Did not have a good experience with services. The MRI was not ready, was not sent to the doctor…read moreoffice, and had not been read by radiologists. They had 3 weeks to complete this task. I waited 2 hours in the doctor's office for Elite to find a radiologist. No one seems to know why it was not done. Because of their inefficiency, I had to re-schedule my appointment, causing delay in treatment.

Hmm what can it's a nice clean professional business. And great customer service and it was my…read morefirst MRI. If I need to come back I would.

Wonderfull service!! I would like to thank to Kisaha at the reception of Decatur Medical group! She…read morehas gone extra mile to help me during my visit she is very professional , help ful and great personality she has put the company to the higest level of service!! Especial thanks goes to her Zenawi Mesfin

If I could give a negative score, I would. Dr. Thomas is…read moreactually a great doctor. Unfortunately, he is kind of a ding bat and his office is ran by a bunch of unprofessional nitwits. My last visit, I gave them my insurance information since it had changed. I paid my copay for my new insurance. My old insurance had no copay. No biggie. Why is it then, that today I get a phone call saying they don't have my new insurance info because they did not get it from me the last time and they are about to bill me for the full amount? If they didn't get my new insurance information last time, why did they charge me for my copay for my NEW insurance? The office manager, Amy, would not admit she was wrong and kept saying how she made a note in my file that I was to call with my insurance information. Just admit you're wrong, lady!!! Also, my last batch of prescriptions that they sent in for mail order, took forever to complete and I missed a few days of my blood pressure meds due to the fact that I couldn't get them to understand that I needed a 3 month supply instead of a 1 month supply due to costs. They also called a prescription in for meds that I didn't even discuss. I had allergy testing done 6 months ago (which I never heard back info on... they were to consult my insurance company to see if they'd pay for at home treatment and they never did) and they decided to call in a prescription for the Epi Pens I would need for at home treatment.... yet they've never gotten approval from the insurance company?! I ALSO, did a sleep study with them. Instead of getting results from them, I got a phone call from a medical equipment company wanting to sell me the cpap machine. I didn't even know I needed it! The staff is awful. It's unfortunate because Dr. Thomas, even though he is really weird and out there, is a pretty decent doctor. I won't be back ever again though. They've had too many chances to right a wrong.

What a joke of a doctor!!! This doctor needs to give it up. The front office staff is NEVER the…read moresame, it is like a revolving door. The last time I was there, there was an older woman at the front window and she was very rude to a gentleman patient that had an outstanding balance. She did little to help him and made him to feel very disrespected upon his departure. The doctor does little to discuss the reason for your visit, however he does like to speak to ALL the patients and staff like they are in preschool. VERY UNPROFESSIONAL and dim-witted!! I would like to know that my concerns are being addressed and listened to as well, but you will not find that this happens at this practice!! He had enough nerve to come into the exam room I was in with the wrong chart and started to discuss issues that were clearly another patient's and not mine. One of the female staff from the front office had to come and correct him. I would NEVER come back to this doctor and definitely won't be recommending him to anyone I know. On another note, watch your explanation of benefits from your insurance company for this office. They like to bill your insurance for things (diagnoses) this doctor is certainly not addressing with you at your visit, nor is he treating!!!

Aron is the absolute (GOAT) Greatest of all time. Really helpful and empathetic as I was really…read morestressed and probably a bit rude. Everybody say thank you Aaron!

Brandy was amazing!! She made me feel so comfortable I even forgot what I was there for. I was in…read moreand out in 15 minutes and grateful to have her there!