I continue to get my mammo here annually. Scheduling is easy as is check-in, especially if using…read morethe e-checkin option. If I schedule early in the morning, I am usually in and out and on my way pretty quickly. Results have been super quick as well through OneChart. Staff is knowledgeable and friendly. Masks are still required but the screening stations to get into the Durham are finally gone.

Absolutely love coming here for my prenatal visits! Dr. Cabrera is awesome and I'm glad I chose the…read moreOlson center for my pregnancy appointments!!! All the girls who work here are super nice!

I have had multiple extremely negative experiences at this facility, and the pattern has been both…read morefrustrating and unacceptable. First, there have been persistent and unresolved paperwork issues. The front desk repeatedly failed to provide my insurance company with the correct forms, forcing me into an exhausting back-and-forth between the insurance provider and the clinic. As a patient, I was left to manage problems that should have been handled competently by the office staff. Second, my experience with the billing department was equally troubling. Although I was making consistent weekly payments, I was told that I was not paying the remaining balance quickly enough. I was given an ultimatum: either pay the full balance immediately or they would stop providing my medically necessary injections. Holding medical treatment hostage despite active payment arrangements is both unethical and distressing for a patient. Another serious issue involved a clear bait-and-switch. I was led to believe that my required medical injection would be provided for a $15 fee. As soon as I paid the fee, they applied it toward my outstanding balance instead and then denied me the injection, directly contradicting what I had been told. Finally, after completing bloodwork, I was left completely without communication or explanation regarding my results. I called multiple times and left messages that went unanswered. Instead of receiving my results, I was sent a final notice for payment, stating that if I did not pay, the account would be sent to collections. I left a message clearly stating that I was more than willing to pay once my bloodwork results were explained to me--but once again, I received no response. Overall, this has been a deeply disappointing experience marked by poor communication, billing pressure, and a lack of basic patient care and accountability. Lack of communication regarding bloodwork results: After completing my blood panel, I received no follow-up or explanation of the results. Despite calling multiple times and leaving messages, I was ignored. Instead of providing medically relevant information, the office sent a final notice demanding payment and threatening to send the bill to collections. I left a message stating that I was willing to pay as soon as my bloodwork results were explained to me, yet no one has returned my call.

Now, I must state that the last two phone calls I had with the office folk with Bellevue Family…read morePractice were with Jane, and she was very helpful. I believe I have never talked with "Jane" before this. Prior to these two phone calls I have experienced what every other person has experienced with the office help. Physicians have been awesome. I normally see Carmen, but have seen two others when he wasn't available. Just like all the other people on this review site, I waited 2 weeks for someone to call about my 6 month labs. No one called, told to log into portal, needed another two calls to get that figured out. Had more problems speaking to someone there and getting a nasty person on the other line. Told Carmen about this. Been going there for 20 years and if it weren't for Carmen, my entire family would stop going to Bellevue Family Practice in Bellevue. I pray that my experiences in the future are like the ones I experienced with Jane so I can come back to this site and give Bellevue Family Practice a much better review.

A friend referred me to the Preventative Medical Clinic inside Kohll's pharmacy for their Botox…read moredays offered one to two days per month. During these days you can typically purchase 20 units for $200 - $225 and receive 5 free - meaning you pay $8-9 per unit. You must use all units purchased on Botox days (i.e. you cannot save or carryover units). The staff is really friendly and my injections were administered by a nurse. This is some of the best pricing you will find in Omaha and they have a variety of other services available as well.

The person that I spoke with on the phone was very nice. I wish they could be more accommodating…read more I was feeling under the weather, like I was coming down with a cold, and wanted to see if I could get in for a Vitamin C drip. They did have time available the next day, but the latest appointment they could do was 1:45 because the nurse practitioner doesn't take appointments after 2:00 pm. I wish they offered later appointments for us working stiffs. I would be more than happy to give them my business.

I recently gave birth at Methodist via an induction, and I was very happy with the entire process…read more Between the nursing staff and my OBGYN, Dr. Gernhart, I felt like I was in good hands and appreciated the transparency and input I had with how my labor progressed. The nursing staff on the recovery floor were eager to help us learn how to take care of our first baby, as we are pretty much clueless! And, and many people noted to us, the food was very good. The only recommendation I would have is for some more proactive accommodations for the dads/support people who stay with the new mom and baby. Totally get that the mom and baby are the patients, but little things like having two towels in the bathroom instead of one, would go a long way in making their extended stay easier too.

While this place is top notch for healthcare, I wanted to give a shout out to their cafeteria. The…read morehave an incredible amount of option to choose from...and at extremely reasonable prices. Highly recommend the pizza and sandwiches!

I would say 0 STARS but I had to put 1 so I can leave a comment! I would NOT recommend this clinic!…read moreArrived at 9. Told front desk girl that we needed an xray of my sons hand. One World sent us here. She said ok but I can't get u in til 11am . So we went back at 11. Checked in. Waited 30 minutes in lobby area then another 15 in the room only to find out their xray machine is broke. I'm not sure why the front desk girl didn't tell me that from the beginning. This place is unprofessional, dirty and lacks communication skills. This is exactly why I have never been to this clinic. It's just as bad inside as it looks outside.

Dr Samantha is the best Dr I have ever had. Mrs Samantha even gives you her personal telephone…read morenumber if you have questions and guess what, She responds. DR Samantha will explain everything to you, she never keeps you waiting and is always in a great mood. I adore her. Give her a try you will not be disappointed

I have to agree with the previous reviewer, and those were my exact words... TONI IS AMAZING. She…read moreis gentle, very friendly, quite knowledgeable, skilled, and always accomodating. She affords privacy and safety, she never seems hurried (like medical providers in a constant rush), her office is comfortable, and she is very attentive. She has afforded me ozone treatments in a compassionate setting, explains everything, and is always pleasant. I am VERY grateful.

Toni is amazing. She is very skilled, very caring and is very knowledgeable…read more I had Covid and Toni administered Ozone therapy. It immediately gave me relief and rapidly made me feel better. I would definitely do it again.

Terrible staff. People com me e and go daily. I went for a follow up appointment and the dr was…read moreno longer there. They didn't even have the courtesy to call and tell me not to come in.

Tried to call for an appointment and the person answering the phone just said 'how can I help you?'…read moreI asked if it was Pain west and she said, 'yeah'. and silence. This made me feel like I reached a sketchy number and I asked if I missed her saying 'Pain west'. she said 'how can I help you'? and I disconnected. I have no idea if I even reached the clinic and if so, she was insanely rude. Customer service is everything.

Great staff and always ready to work with you! Dr Jack and Kim make you feel like you are part of…read moretheir family. They always have your best interest at heart and although they are professional, they aren't so professional as to be cold and sterile. They always visit with you and make you feel relaxed, when with a different doctor, it could be an uncomfortable situation. Always a pleasant experience with them! Always 5 star service!!

I am so happy with my CoolSculpting results so far! Lisa at Prestige was awesome and made me feel…read moreso comfortable. She is not pushy at all, but did tell me which areas she felt I would want a second treatment to get the best results. I am already seeing the results, but I know I want a second treatment on my stomach for sure. I had treatments done before with the applicators that really pull (and it was very uncomfortable I thought), but Lisa does have the new applicators (Advantage I think) and I couldn't believe how comfy I was all snuggled up and watching Netflix while my annoying fat cells were being frozen. If you want results and experience, I highly recommend you call Lisa at Prestige.