Quiet, family-friendly neighborhood. Super safe. Friendly staff and very timely maintenance help…read more Complex offers beautiful, livable floor plans and is always well kept and clean. Loved living here!

Great place to live. My apartment is really cute and exactly what I need. Office staff is friendly…read moreand helpful. Maintenance is here quick!

AMLI West Plano is no different from any other apartment complex. Do not be fooled…read more When I moved out of my apartment, AMLI hit me for damage to a stovetop which existed when I moved into the apartment. AMLI will ding you on your way out for charges that you should not be held responsible for. Renter Beware!!!

I have loved almost everything about this apartment for the majority of my lease. I got a new job…read morenext to Legacy West, so I had proximity to work, the floor plans were nice and spacious for the price, and besides the sound of my upstairs neighbor stomping around no complaints. My leasing agent Jamie was super helpful and seasoned, but management shifted, and I didn't experience any issues then. It was not until I decided to not renew my lease, as I was missing my friends in Dallas. So I sent my 60+ days notice, and they conduct a preliminary walk through, which I thought was kind of odd as my previous building did not require such an early walkthrough. Not only did they not show up on the day they told me, they moved all my framed art work. My diplomas frame was ON THE FLOOR, while everything else was at a slight angle. I filed a complaint with the front desk, and they notified me that their staff was not supposed to do that (touch your belongings), and they should have arrived at the schedule time. However I have the slip saying when they actually conducted the walk through and the email confirming the scheduled time. Irresponsible and unaccountable. But this brings me to my next encounter. We had scheduled fire inspections, and on one of those days I left my AirPods charging on my nightstand. I come home to find that they are missing and no where in my apartment. I even try to track them on Find My iPhone, but they came up as offline. I sent an email to the leasing office, only to not get a response. So after work, one day later, I went in to the office to ask if anyone has seen my email. They have and suggested I show up the after during lunch to meet with the onsite manager, Stacy. Naturally, I show up and talk with her. She double checks my find my iPhone app, like I don't know how to use technology, and then tells me what happened on that day. She claims that she and the maintenance staff did the room checks together, but she never actually entered the room. Then, she says that my room was the messy room. I pressed her about that because that is just rude. She clarifies that there were boxes every where, because I was moving. However, I haven't started the moving process yet, so not only did she not do her research on who she was talking to, she has the audacity to tell me her staff didn't steal anything, as she can attest by standing outside the apartment. All in all, she suggest that no one could steal AirPods in the 2 min it takes to conduct the fire inspection, BS, and that I should file a police report. The main lesson here is that this building is fine if you can deal with extra noise, but never let these staffers into your room unattended. In fact, I would suggest getting a lockbox and an interior camera. However, for the $1,500 a month I pay in rent, security should honestly be included. Hence, my one star review. Live at Legacy/Metro West if you want a new building with walkability.

Just moved in last week and had the best experience. Derrick was fantastic and extremely helpful…read more You can tell that he and his team truly care for the resident's experience. On our first day we noticed a small issue with our water and within 30 minutes we had maintenance already working on it!! Between the great service and BEAUTIFUL apartment, I am excited to call Lantower my home!

When I first moved into these apartments in unit 6201, the ladies in the office, Marae and Destiny,…read moremade it the best experience from move-in and with anything else I needed. Once those ladies left the office, the service went all the way down. It made you not even want to go into the office for any assistance. Nevertheless, I lived in that unit for 8 years. I then requested to transfer into a two-bedroom, and that's when everything went downhill. Before getting into that experience, I completed a walkthrough to ensure no damage occurred, and the only charge I was given after those 8 years was the final water bill. I moved into unit 2102, a two-bedroom, and gave a 60-day notice to transfer so they had time to get the unit ready. Guess what--it was not ready. I had all my family from out of town there to help me move, and the carpet was not replaced even after they told me the previous tenants had been there for 10 years. They did not paint the apartment, there were grease stains all over the kitchen ceiling, and the apartment was not cleaned. I still had to move into the unit after paying the movers $800 to transfer, $700 transfer fee within the same property, which shows how much I had to move. Then I had to move everything around again for the carpet installer to replace the carpet, and there was a purple mattress pad underneath. The contractor came back to paint, used my ladder because he didn't have one, got paint on my ladder, and washed his paint brushes in my sink using my new dishes that I had just taken out of the box to wash. Management was constantly changing, and so was the information being provided. The office was always closed. It was just me living there, so there were no noise complaints and no issues, yet I received a non-renewal with no explanation. Of course, management changed again, and I tried to do a walkthrough when I moved out. No one came to meet me, so I sat outside the front locked office door until someone finally showed up. The new manager told me she had come by and I wasn't there, and that she was not going back. I explained that I was there at my appointment time, but she still refused and said the off-site office would follow up with me if there were any charges. After living there for 1 year, I received a bill for $290, and in addition to that, they placed $54 on my credit report with no notification. Where are these charges coming from? The worst experience I have ever had was with Lina Bezler (I have a video), Derrick Bivens, and Nicole Gonzales. I have been a former property manager for 14 years. I was told they found and noted some minor damages, including a chipped front door frame and multiple drywall repairs needed due to curtain rods and bracket installations in both bedrooms and the living room. Who charges for outside damages? I don't know who lived there before or who may have caused damage to the exterior--people walking by or even trash pickup could have caused that. And charging $290 for hanging curtains is unacceptable. This is completely unacceptable, and I am simply trying to help you make an executive decision. DO NOT rent here.

EDIT: Within the last couple months, the Property Manager (Kass) and the Assistant Manager (Megan)…read morehave both been replaced. The attention to detail has gone down significantly and the monthly resident events have become a complete joke. There are no more intramural team sports, no pool events, etc. Security at the pool has been nonexistent and feels pretty chaotic with people who don't live here, people with glass, spitting chewing tobacco into the pool, etc. The pricing no longer reflects the worth of this apartment complex. At this rate, I won't be renewing my lease and will be looking for a new place to call home. ------------------ I'm currently on my 3rd year of living at The Boat House and it's truly the best apartment community that I've lived in. I originally lived in a townhome for 2 years before moving to a larger floor-plan. The features in both of my units were top notch including stainless steel appliances, granite counter tops, and hardwood flooring. Kass, Megan, and the rest of the staff are friendly and professional, and were very helpful and accommodating when I moved apartments. I do think the prices are a little high, but you get what you pay for and Austin Ranch is a solid community to live in. If you're looking for an interactive community, this is one of the best you'll find in Dallas. Management hosts monthly events ranging from intramural sports, happy hour, pool parties, etc., which makes it very easy to meet your neighbors. Amenities 4/5 Location 4/5 Pricing 3/5 Maintenance 5/5

This is the worst customer service I have received from any landlord/management company. The entire…read moreteam needs to be refreshed. All I can say is run away from this place. Do not sign a lease. Horrible experience all around and I hate living here. The recent reviews are all true.

Sooooo, Ladarious is pretty cool. I gotta agree with the reviewer Kylar on yelp. However, our…read moreamazing agent was Jenna! Jenna is pretty dope, very friendly, and even color coordinates. She signed us years ago, when we were starting our little family. Then we got a newborn and a larger apartment. Now, we have to relocate for a job in New Mexico. This is a standard not typical of living, this is like a resort living. Just some awesome points. - The gyms are amazing. I would love a row machine, but the stair master is amazing. Enough weights for the average human, not for body builders probably. Average folk perfect. - Our neighbors are pretty awesome. One of our neighbors does alot of traveling, so we are able to talk about some of our favorite places to go. - The trail path or cement trail path is perfect. - Super dog friendly with some cool people. The normal points - Maintenance is ok. Things wear and tear. No big deal. - Zego the water company charges way more than they should. I haven't gotten to the point to complain because they do 2x what it used to be then randomly do a 3x than what it used to be every 3-4 months. - Electric (73 ave temp) is about 130 in the summer. That's normal, because it's hot out. - The pool is perfect during the day, afternoon and evenings get crowded. That's when you enjoy a drink on your patio ;) I love it. Check it out.

DO NOT LIVE HERE! The maintenance crew came into my unit, and stole $500 worth of items while…read morehandling a "maintenance request". The management is aware of this, and is doing nothing to make the situation right. I have waited months for a solution, and they are doing nothing to accept responsibility, or make the situation right. I repeat, DO NOT MOVE HERE, you will regret it!

I posted a comment about residents picking up after their pets..on community post board...I also…read moreasked that workers not leave beer cans lying around. I also mentioned trash all over property...never being picked up....management rejected the post! All posts must be positive! Great example of how we are price gouged! No one wants to be held accountable for the overflowing trash and filth lying around! Please investigate before you move tonight this property!

I have lived here for several months now and love it!! The floor plan is perfect for my son & I,…read morethe private yard and attached garage are wonderful, and the staff are so helpful. I hope to live here for many years!!

I toured this property and was pleasantly pleased with the layout of the biggest one bedroom…read more Unfortunately, the only one bedroom on the first floor is the actual model. My search continues...

Well we went for a tour Bridget did an amazing job explain everything needed today I got a call…read morefrom the apartment and haley was very rude and even hung up on me mid sentence

A monkey designed this building. If something ever happens to the White House. The president can be…read moresafe here because there's NO WAY to figure out how to get in, how to get out, how to find floors, how to find stairs unless you're here all the time. For example; There's a 6th floor to this complex but only ONE ELEVATOR in the entire thing that goes up to that floor and it's tucked away in the corner of the garage through the maintenance hall. I hope no one gets deliveries here because it will be a deliverer's worst nightmare. Oh and don't come on Sundays to go to the office for help because that's closed too. Your help is literally dependent on the kindness of the residents to explain this monstrosity of a complex. God..who at the city approved this place?? F.

This place is a sh** show. Literally there is poop EVERYWHERE! As nice as it looks don't let it…read morefool you! There was also roaches throughout the building for 2 whole months. The only floor that stays clean is the 2nd FL & that's because that's where they work. Multiple times I've come to this new team & old team to discuss why the cleaning schedule isn't being adhered to & yet nothing changes. They don't enforce pet tenants to clean it nor are they cleaning it, so tenants with no pets are forced to deal with it & explain to company why there's dog poop everywhere! Not to mention you can typically find the cleaning staff playing in the hallways and wasting time.

I lived and worked at Cortland One Twenty One and I can tell you every building has roaches, they…read moretry to contain them but it's a losing battle. If you can live with a few roaches then no problem, if not, this is not the place for you.

This review was long overdue since I've moved but finally had some downtime to do it. First &…read moreforemost Cortland in general is a great company. I've never heard of them prior but I stand by them 100% if and when the next time I live in a apartment in which they are available as they have properties in multiple states. When I moved to TX, I did not know anyone! I checked out a few other apartments prior to checking out one of cortland's property and I was not really sold or to say the least satisfied. Long story short, I stepped into the Bristol and was very happy with the attentive staff and their duty to ensure all my needs were met. I lived in The Bristol by Cortland for 2 years and always felt valued as a resident there. I got to know the staff well and while the original staff (except Sierra) left the Bristol to fulfill other roles within the company at other properties, the new staff were just about the same: Caring and respectable. Cortland definitely knows how to hire great individuals. I did not feel like a number to them and have always felt like I was welcomed. I was in graduate school in time and this has been my first time ever living in an apartment and I must say I lucked out. If it wasn't for a awesome job opportunity out of state, I still would have been living at The Bristol. They have a gym, dog park, computer room, and even host special events here and there for residents to meet each other and interact with the staff. The property also looks completely fresh and great with the new white paint on the exterior of the buildings. You will see a few reviews on here discussing about the issues with the raccoons and how they get into the trash. However they have addressed this issue by getting rid of their old valet trash system and incorporating their own system and new trash containers so that raccoons are unable to have access to your trash and that the trash is now picked up in the morning rather than at night. The inside of the apartment is renovated and felt luxurious. I've had friends come over and even family (over FaceTime) compliment how nice my apartment looked like. When ever I had a maintenance issue which did not happen often. The staff was able to address the issue the same day of or the day after. I didn't get to use them but they were also having amazon lockers installed on the property. Looking for the right apartment in The Colony? Look no further, you will not regret choosing The Bristol as your new home! I want to give a shout out to the team at The Bristol for all of their hard work. Your diligence to keep all of us happy at The Bristol has not go unnoticed. Mahalo for everything! Side note: The pictures don't do any justice and it was winter season.