I went to see Dr. Liu for more than 30 years, but he retired two years ago. The clinic was handed over to another doctor whose skills are no good as him. read more

I have been coming here for the past few years for my yearly Pap smear and birth control prescription. Each and ever time the experience was terrible. Every single time I came I had to wait AT LEAST one hour to just get into the room. And then I would wait some more. About two months ago I came again and that was the last time. As usual I waited 60 min to get into the room. I put my lap sheet on and waited half naked. I waited....and waited...and waited...and waited. About 25-30 min later I hear someone from the staff tell someone else that Dr. Liu was going downstairs for a delivery. WTF?! At that point I had it; I put my clothes on and left. Who knows if they would have even come in to tell me. Honestly I bet they would have continued to let me wait there. Its absolutely ridiculous the way they run their practice. Dr. Liu may very well be a fine doctor but his lack of courtesy for his patients' time is just not right and not the way to run a business. read more

I've been seeing Dr. Liu for both my pregnancies. I now have a lovely rambunctious little toddler and a sweet little infant. I agree with many reviewers there is often a long wait at Dr. Liu's office, however I feel the are some things and some people (Dr. Liu) who are worth the wait. Dr. Liu was recommended to me by a good friend and she did warn me about the wait. For me, I wanted someone good, that I can trust my life to, and my future babies lives to and I felt Dr. Liu fit that bill. So, here are the pros: - Good with surgery (minimal scarring/tears): Dr. Liu is very skilled in both natural and cesarean birth (I wanted natural for both pregnancies, but as my friend suggested, just in case something goes wrong, we want to make sure the Dr. is skilled in surgery as well. Dr. Liu was previously a surgeon before he went became OB/GYN so he's very good at stitching us mother's back up with minimal scarring as well as very good when he stitches you back up after natural birth in the perineum). I'm now 4 months post-partum for my 2nd one and my perineum pains were pretty slight, and my recovery was very quick (stitches area). Both my girls were born 7lbs 10oz and I started as a 5'4 asian girl at 102 lbs (so they were big babies for me). - He will be the one to deliver your baby (finishes what he started): I asked Dr. Liu, what happens if I go into labor and you're not around? Will one of your colleagues deliver me like at some other places that have OB's on rotation? He said, "No way! I will be the one to deliver your baby" And he did indeed deliver both my girls, one at about 4am in the morning, the other at about 2am in the morning. Both times, he had already gone home, probably fast asleep, the nurses called him and rushed right over within 20-25 min. - Skilled, highly experienced, holds himself to high standards: Dr. Liu is very serious about his work. Unlike some doctors that are talking about their next vacation, making small talk or whatnot with the nurses while they are working on you, he doesn't. He's critical about his work and his mind is as fast as a whip. Just by touching your belly he can tell you so much about your pregnancy (which way the baby is facing, is the baby head down, how far has baby dropped, etc), because in the days he started practicing, there wasn't yet as many fancy gadgets, they were trained to diagnose your condition by touch. - Uses his 3D ultrasound machine like a pro: He was one of earliest adopters of this technology before it became standard in the health care industry. Some other OB's rely on hiring an ultrasound technician or you can tell are a bit clumsy with the tech. Dr. Liu is very good with the ultrasounds and can tell the slightest thing regarding your baby from these 2D & 3D ultrasounds (cleft lip, down syndrome, etc. - Helped me save costs. At the mother-baby unit, the nurses suggested I take this pain reliever, this stool softener, this and that medication, topical pain relief, etc. Dr. Liu told me to say no to everything, except tylenol or advil (mommy brain, I forgot exactly what) because all those other things you can have your hubby or family run to Walgreens to pick up, rather than pay an incredibly inflated hospital rate for the exact same drug store item. - Delivery Class: I took almost ALL the baby and delivery classes at my hospital, spending a couple hundred and weekends sitting on an uncomfortable chair for a couple of hours with a big belly. Then before I gave birth, Dr. Liu gave me his class. In the end, I only remembered Dr. Liu's birthing lesson. But I do recommend the CPR class, as my toddler has choked on a little apple piece before. All those classes were good fyi. But his birthing lesson really nailed it. Short, simple, my hubby and I both remembered it. A 1 page cheat sheet on exactly how to push. Once I dilated enough and baby was ready, I delivered within 1 hour for my 1st, and 40 min for my 2nd. Cons: - There is a long wait normally. But part of the reason is because his office is almost always filled with patients (most of us refer Dr. Liu by word of mouth. I was referred by my friend, and then I have referred him to two other friends who are now seeing him for their pregnancies). - The other reason is because he may have ran to the delivery unit to deliver a baby any time of the day or night. His motto is, he will be the one to care for your pregnancy and delivery from start to finish. - Front desk might not be the most inviting. But in my experience they warm up very quickly, and they are very nice. They definitely aren't as chipper as the host/hostess at a restaurant greeting you with a big smile, but when you have a question, you need something, they are no less warm, very concerned for you and very on top of things. I don't plan for a 3rd little one, but I'm glad to have made it through 2 pregnancies and births back to back without uterine prolapse, without post-partum perineum pains, 2 healthy babies. Tks Dr. Liu! read more

A good doctor, but he had too many patients. I thought my second pregnancy was going to be as easy as my first. So I thought any OB-Gyn could deliver my baby. Boy was I wrong. First, no matter what time my appointment was or what time I arrived I always had to wait atleast 40 minutes to see the doctor. You had to sign in on a list and they went by that list. So it didn't really matter if I was early (which I always am) or not. Second, once I was in room I had to wait atleast another 10 minutes for the doctor to come in. Third, once the doctor came in he saw me quickly and rushed out. He never acknoledged me or my husband. I don't think he ever knew my name. Fourth, I went into labor on a Saturday. I don't know if he didnt feel like waiting or what. But, my second was a c-section. Fifth, when I complained about my c-section scar hurting he said, "it might get better, it might get worse. I don't know. But there's nothing I can do." Great. Sixth, when I went back for my annual PAP, he tried to sell me laser hair removal. Gross! I finally got smart and left that practice. My time is worth much more than that. read more

I am a new mom and I have been Dr. Ken's patient since my first trimester. I usually don't write reviews but I'm really thankful for Dr Ken's care for the past 1 year, so I think I should share how satisfied I am with the doctor. I understand many people's comment about the waiting time and the manner part, but I'm totally fine with both. I usually have to wait for 10-20minutes for the doctor to come. But thinking in this way, the doctor is willing to spend time carefully checking others, and that will be applied on you too. Doctor sometimes doesn't talk too much, but that's because you're all good. It is not because he's slack or something. Instead, you'll feel scared if he has to spend much time checking on his screen or your belly. Whenever I have questions, doctor would be patient to answer them. Isn't that exactly what an anxious mom/dad need? I also want to mention a bit about the delivery experience. Dr. Ken would show his 2 page instructions to his patients about when to go to the hospital and how to push when delivering baby. It's super useful from my own experience. I heard usually first time mom would spend 2-4 hours to push the baby out, but I did 30-45 minutes (cannot memorize the exact duration). I'm glad to have Dr. Ken as my OB. read more

Dr. Ken Liu delivered our second baby via C-section (our first was also a C-section delivery so we had planned a C-section for #2 from the start). My wife is Taiwanese (like Dr. Liu), and was looking for a doctor who spoke fluent Mandarin, and Dr. Liu was recommended to us by one of her friends. As a surgeon, he is truly an artist. He did a masterful job with the surgery and helped my wife to recover quickly, with minimal scarring. Our first c-section (which was NOT with Ken Liu) had some complications, which resulted in a nasty scar and some residual pain/bleeding at the incision site. Dr. Liu actually helped repair the damage from the first C-section (both visible scarring and damage to the underlying muscle layers that had not been properly repaired by the first surgeon). After the second c-section healed, the scarring was actually less than it had been before. Also, due to lack of complications, my wife's recovery time in the hospital was half the time of her first c-section (2 days rather than 4), and she had much less residual pain in the months after delivery. Now the main negative: everything you've seen here about the long wait times is true. We often waited 40-60 minutes to see the doctor, which is especially difficult for a pregnant woman sitting on a not-terribly-comfortable chair. We found him to be very attentive when he was in the office with us, however. We never felt rushed and he definitely knew us and remembered us, and patiently answered all of our questions. That said, his bedside manner is somewhat on the no-nonsense side, and from what I've heard he does not take kindly to being questioned or disrespected. Basically, he expects patients to listen to him and take his advice seriously, and given his tight schedule he does not want his time wasted (which is also other patients' time) by repeating himself or providing excessive reassurances. So he's certainly a bit polarizing in a "love him or hate him" kind of way, but overall we fell into the "love him" column. I will mention (for anyone who might care one way or the other) that he also does not seem to hold too dear many of the traditional Chinese medicine practices surrounding childbirth. He clarified for my wife exactly which Asian traditions made good medical sense, and which, in his medical opinion, were pure superstition/hooey... and many practices seemed to fall into the latter category for him. From my standpoint, this was a plus, since it was very informative for both me and my wife to get an authoritative medical opinion on these practices from someone who was very familiar with them. However, for some people looking to follow traditional Asian practices in their pregnancy and childbirth more unquestioningly (and it can be very difficult to resist family pressure to do so in some cases), his skepticism might be a negative. Overall we have a very high opinion of Dr. Liu's skills and would happily return to him or recommend him to others. The brutal wait times are the only reason this review is 4 stars instead of 5. read more

My wife and I had enough attention from Dr. Liu and his staff when my third child was born. He did not rush to open her up to take the baby out, instead he let us wait for 48 hours and finally the baby was delievered naturually. Dr. Liu was very kind and professional. He cares enough to wait for me to bring my patient in on a late Friday evening for emergency consultation. He was very thorough and assertive. The surgery done by Dr. Liu was very successful and the recovery, of course, very speedy. As a medical practitioner, I understood we tend to run late, especially for Dr. Liu's specialty. Nowadays we have a smart phone or tablet at hands. It'll be so easy to kill an hour or so. But his staff could still save a star for his practice with more smiles and apologies. Smile, you are on social media :) read more

It has been over 20 years now, every time when I think of the experience with Ken Liu, I felt deeply doubt and regrets. Will try to type more later. I just read a post from a Chinese website complaining about his integrity and he and his wife's dishonesty of selling expired drugs, that triggered me to post this review. I can't believe he is still practicing! read more

Maybe it's our insurance or something, but why do we have to wait atleast an hour to see the doctor? It just doesn't make sense. And then when we see him, he runs in and out, AND talks a mile a minute! I thought our PPO was pretty good, so maybe we'll try to find another OB. read more

The wait is def on. It's always an hour of wait time before you spend 10 min with the doctor. At least they should invest some nice and comfy chairs in the waiting room and maybe even expand the waiting area. Bring a book or a movie. You may be able to finish the movie before you see the doctor. When asked, the ladies at the front says there are always emergencies in the morning and the wait is always this long. Wondering why so many emergencies... read more

I can't speak for how this clinic handles pregnancies since I'm only 20, but my mom made me come here to get my HPV vaccine which is a god awful terrible idea. The receptionists aren't the friendliest people but they aren't rude either. I had to wait 40 mins - 1 hr every time I came here. Does this place lack nurses or something? I don't understand why I had to wait so long just to get a shot. Dr. Liu personally came in to administer the shot and he was nice but it would save both of us (and probably a lot of the patients after me) a lot of time if a nurse had just administered the shot. Anyway, definitely glad I won't be coming back here for a while. read more

Dr. Ken Liu delivered my third baby with C section. My son was born speedy and safe compared to the previous c-sections I had. He is a doctor with excellent experience and knows what he is doing. I always try to book the earlier appointment to avoid wait time. But he is a good doctor with many patients who deliver babies on odd hours. So sometimes patients need to wait. read more

Great doctor Knows what his stuff He delivered both my kids by c section I was up and walking around on day two You can't even tell there is a scar read more

I switched to Dr. Liu on 20 weeks of pregnancy. I was thinking to get 2nd opinion on some complications but after seeing him I decided to have him as my OB doctor because he is so knowledgeable, experienced and patient to answer all my questions and address my concerns. He also did the high-level ultrasound himself which saves the time and he did professionally and detailed. I had a very smooth labor and delivery using the technique he taught me (only minor tear w/o stitch). He was very responsible that after he stayed after admitted me. I highly recommend Dr Liu!!! read more

I feel exact the same what a former review said! I am in the middle trimester and went for a routine examination. Every time I visited him, I have to wait for at least one hour, he is never on time. During the visit, it is always a rush, no more than 10 minutes and this time only 5 minutes! He is inpatient and don't like any question from patients. When I asked about the scan, his reply was "I have been given you ultrasound every time you are here, what more do you want? If you think other doctor have the better equipment and can do a better job, feel free to go to them." He threw a fit at me just because I asked a simple questions of the scan! It is time to move on and find another doctor that will show more compassion to their patient. Overall, you don't get a lot of options with this doctor, regardless of how experience he might be, if you don't do what he says, he'll come back and tell you to go see someone else. read more

1. He will try to Caesarean section with whatever excuse comes up. 2. He always books crazy number of patients, like 30~40 per day. Therefore he doesn't have enough time to take care of each individual. He won't remember your name, your special requirements, or your concerns. 3. He doesn't care if your blood sugar level is too high. He doesn't care you have to do certain tests at certain time. He won't help you as much as a qualified OB. He is just too busy to talk to you, or think about your situation. Be aware of that please. 4. He tries to do transvaginal ultrasound as often as possible. After we switched OB, we found out it's not necessary to do that so often. 5. We talked to the nurses in the women's hospital. They don't like Liu. He really doesn't care about his patients because he has so crazy more out there waiting. I feel like somebody in the OB's supervising board needs to check him out. His Caesarean section rate is definitely too high, and he has too many patients to be reasonable helpful. read more

I met Dr. Liu by chance many years ago after I was receiving horrible care from another doctor in Sunnyvale. It was related to a late term miscarriage in my 20's and Dr. Liu was able to help me in that situation and perform a late term surgery when I couldn't find anyone else that could do it. I chose him as my OB/GYN after that and he delivered my daughter in 2000 (I was 30) and my son in 2010 (I was 13 days shy of being 40). Both deliveries went very well!!! I have read some of the reviews about the staff and long wait times, but I wouldn't change doctors for anything. We love Dr. Liu and he is a very experienced doctor. One last thing...he delivered my daughter on a Sunday night and was at the hospital within a few minutes of receiving the call. He delivered my son on his day off. We were so thankful to have him on call and working around the clock to deliver our children. read more

Sitting here in the waiting area, it's 4:45 pm. My wife's appointment was at 4pm. The receptionists are chatting with boyfriends on their cell phones, laughing about things on each other's facebook wall and cursing. I'm only here because my wife's regular doctor is on vacation and this guy is her backup. Im glad this isn't our real doctor. read more

Dr Liu is never on time. We have seen him 5 times already and on average, he is at least 1 hour late. He also rushes through our sessions, especially when he has multiple appointments. In addition, his staff can be very unfriendly at times. How can he maintain a practice like this? read more

I had my baby boy a month ago. This is my first baby. Dr. Liu made the delivery process very smooth. He gave us very concise instructions about delivery a few weeks before my due date, which is proved to be very effective. Same as many other reviewers, the waiting time is long. But I think it is minor and understandable. If the front desk can communicate with patients about the expected waiting time, things will look a lot better. read more

I agree with the previous reviewer: Dr. Liu simply has way too many patients. He is my OB for the last 4 years, and he delivered 2 of my kids. My average waiting time in his office is half an hour. And he kept me waiting in the operation room for a good hour. But the C-sections he did on me went so smoothly: very little pain, very little scaring, very little blood loss - amazingly done in 11 minutes. I had my first C-section at Kaiser - comparing with the Kaiser doctor, Dr. Liu is _the_ master of masters. He remembers me well, each time I go to see him, he calls me by name, asks me how the babies he helped take out of my belly are doing. Yes, the examinations do seem perfunctuory; but compared with the doctors who routinely order more tests than necessary, I much prefer his confidence in resisting the temptation of ordering test, probing family history for clues. He knows what he is doing. read more

Ken Liu takes advantage of people's trust in his experience and his native language of Mandarin. For a few years, things were fine until my medical situation changed. He became a different person. He had no patience. He told me that his office staff was very busy and didn't have time to send me lab reports that I requested. He even said doctors risk their health trying to take care of patience with problems.... I had changed my ob&gy doctor with the realization that he is someone without professional passion and ethics. I am glad I did. read more

Not bad quality. But they should consider to refrain from accepting too much appointment. Good for their business but it makes pregnant frustrated and stressed, seriously. read more

You may not realized how wonderful Dr. Liu is until you delivered the baby. I got C-section and left the hospital within 48 hours. Believe or not, I DIDN'T TANK ANY PAIN RELIEF after the surgery! Yes, the waiting time in his office is always long, because he has so many patient. The great doctor worth your waiting! read more

If you want an super-experienced doctor with you at your delivery time, he is the one, fast and concise. The waiting time means he is popular and the cost to be with a high-end doctor. Be patient. Safety is the most important thing. I got two boys from his fantastic hands, one is 9 pounds and one and the other is 9 pounds and 9. Both of them are from natural delivery. I admire him and respect him very much! He is an angel to deliver healthy babies to the world. read more

After reading some of the reviews i was hesitant to go to Dr Liu. But several of my friends spoke very highly of him, so i decided to give him a try. And I'm so glad that I did! I can't rate him highly enough. He has so many years of experience and combines this with his knowledge of the latest research, technology and techniques - which means he knows how to handle just about any situation. We found him to be very down-to-earth, with a no nonsense approach. He informed us about our options, gave his opinion and the reasons for it and guided us through our first pregnancy and delivery with an energy and passion that's really inspiring. As another reviewer notes, he has fairly strong views on traditional Asian pre and post natal care. My husband is Asian and I'm European... we found that his views combine the best of both worlds, and are based on fact and research rather than cultural traditions. This helped us to decide what we should and should not do in regards to pre and post natal care. Yes, as most people note here, the wait times can be lengthy. However i came to realise why during my labor. I had a particularly long and arduous labor, yet Dr Liu came to check on my progress frequently throughout the day, night and early morning. I was surprised but very appreciative at how often he checked on me and ensured action was taken to progress my labor. The care, support and advice he gave me during labor more than made up for any amount of waiting time during my previous appointments. I would strongly recommend Dr Liu - the quality of his care is worth the wait! read more

Doctor is rushed, insensitive, and doesn't take time to answer questions fully. Long waits in the reception area, then there's another wait in the patient room. I've always waited more than 40 minutes on my visits. Staff in the office is Insensitive, inexperienced, will announce delicate information loudly, loud enough for all to hear in the waiting area. They do not realize delicate requests should be handled privately and sensitively. Dr's check-up is fast, but whenever I have questions he doesn't take the time to explain them carefully or to elaborate, even if the questions are very important to me. He's busy scribbling things down on the chart so he can move on to the next patient. My visits have always been a very stressful experience, largely due to the doctor & staff at the office. read more

Dr. Liu delivered my baby two months ago. I really like his service. He is very experienced and knowlegeable. A new mom like me always have a million questions. Although Dr. Ken always say "Don't worry about it" It turned out that he was right. Most of time I was just concerned too much. The entire pregenancy process was very smooth with his help. Dr. Liu is very good at surgery. I had a C-section. He got the baby out within 15 minutes. I recovered very well after the surgery. If you will likely to have a C-section. I think he is the doctor you need. Yes, the waiting time for regular check-up is long. My advice is to book the appointment at 9:00am and tried to go to the office before 9am. Then, unless he has an emergency, he will arrive around 9:30am. You will be the first patient that he sees. My husband can never stand any waiting, but he is very patient with our OB. Baby is the most important asset that we have. It is worthwhile to spend time to see a good doctor for the baby. I asked Dr. Liu many questions during the pregegancy. Every time I left a message with the front desk. Dr. Liu will always call me back before he leaves the office. Usually at night. He is very delicated to his work. When my friend recommended Dr. Liu to me, I looked up on the internet and save a lot of negative reviews. But he still has more patients than other O.B.s. There must be a reason. . You want a good O.B. just in case. You probably wait less time to see a less experienced O.B. However, if you have any unusual stituation, you will want a doctor who has dealed with it before. read more

Don't be fooled by the bad reviews. I just came back from the hospital with my little baby girl, I thought I have the obligation to put my review here. All genius has attitude. If the most important thing you care about is how good the Dr's attitude is when you delivering your baby(especially C-section), you don't need to even bother to go to Dr. Liu; but if you really care about your body and your safety, Dr. Liu should be the #1 choice. I'm asian, so I was recommended by several of my female friends when I was looking for Ob suggestions. Didn't do too much research, I did all my annual checks there, nothing impressive and sometimes I also get annoyed by the long waiting time. When I was pregnant, I seriously did some research on OBs, and after read the yelp review, I was very discouraged and became a little bit worried. Then I went back to double check with my friends again whom Dr Liu delivered their babies. Two of my female friends showed me their c-section scars. The scars are so short and small, barely noticeable if they didn't tell me. They double assumed me that their experience with Dr.Liu are the same as mine at the first beginning, but after delivered the baby, none of them has any doubts anymore. All of them told me, if they will ever want the next baby, for sure, Dr. Liu will be the only choice. Their experience convinced me, so I stick with Dr.Liu for the whole pregnancy. About this period, still nothing impressive, routine checks etc. And sometime, I have to wait 1 to 2 hours for my appointment, that's really sucks - but I told myself, I'd rather to wait at least 30mins in the popular good restaurants instead of go to the next door always empty one, why not be a little bit patient for my baby? That thought calmed me down. This is the day I have to write this review to thank Dr. Liu and my persistence - I didn't easily give up just because of some bad reviews, but did a thorough research. It's the 6 days after my c-section, and I brought my baby girl to the pediatrician today. I was so surprise that I recovered so fast (I'm in my 40s)! Not too much pain from the surgery at all, and I felt normal already! I also talked with the nurses in the hospital during my stay. My second day nurse was surprise that I didn't ask for the pain medicine the second day of the surgery, after knowing I'm Dr. Liu's patient, she didn't surprise anymore. All of them gave high comments on Dr. Liu's skill. Definitely, I was convinced by my own experience and the insiders' point of view. Please talk to persons who have the real experience with DR. Liu before(not just some regular checks etc every ob can do), talk to the insiders like nurses/doctors in the El camino hospital etc, you will know what I'm saying. So, my suggestion here again, iIf the most important thing you care about is how good the Dr's attitude is when you delivering your baby (especially C-section), you don't need to even bother to go to Dr. Liu; but if you really care about your body and your safety, Dr. Liu should be the #1 choice. read more

Dr. Liu is very experienced and knowledgeable, but very busy. Usually the wait is 40 mins, but he is so good with what he does, it's worthy.

Some reviews said Dr. Liu is very good at surgery. However, what he did on my wound was ugly and the scar was like worm, thick and uneven. It took about seven year to be flat. I don't get it, why everyone praise him crazy. Maybe I wasn't lucky at that time, he was too rush to end the surgery, or his assistant did it for him. Two years after the surgery, I still couldn't conceive. So, I went to see him. His answer was " I don't know, you can't conceive just can't conceive." Meaning no answer. He couldn't give me any advice. At that time, I was so disappointment. Then, I changed doctors. read more

I am 20 weeks pregnant, and in my most recent check up, the doctor did not mention anything about anomaly scan, a more detail ultrasound to check if the baby is within the normal range, so I called the office asking him about it. He did not return my call until 2 days later, and late in the evening. When I asked about the anomaly scan, his reply was "I have been given you ultrasound every time you are here, what more do you want? If you think other doctor have the better equipment and can do a better job, feel free to go to them." He threw a fit at me just because I asked a simple questions of the anomaly scan. I have been putting up with him for almost 20 weeks, it is time to move on and find another doctor that will show more compassion to their patient. Also, Dr. Liu "LOVES" C-Section, when I was only 2-3 months old, he already told me to start thinking about the date to do c-section, at first I thought it was because I am having twins, but it turns out he recommend C-section to my cousin's wife, who is only having one girl. Nature birth was never mention, you don't get a lot of options with this doctor, regardless of how experience he might be, if you don't do what he says, he'll come back and tell you to go see someone else. read more