I feel the responsibility to explain the experience of my grandchild at this center so that parents can make an informed decision to use this daycares services or not. This center hires people who, in our opinion, should not be working in child care. One provider consistently screams at children and had to be disciplined, another was physically / emotionally violent even though the director did not feel that was the case. The director has very weak management skills when it comes to employees so the behaviors exhibited by the employee providers was rarely addressed. The director had admitted to characteristically avoiding confrontation. My grandson has a high iq and is very active and can problem solve well, which was a challenge for this daycare. We indicated that we felt some issues we were experiencing was due to suspicions of emotional and physical abuse and asked that if they felt they could not care for my grandson to please tell us so, in order to make alternate arrangements. We were assured they could and within a few weeks my daughter observed what was clearly physical abuse by the employee provider we suspected. We believe this would have been considered abuse by any parent even though the director did not believe what occurred was so. The incident was caught on the centers video where my daughter observed the event but my guess is that by the time Hamilton County Child Services investigated, the tape had been erased. We have not been given any information concerning the investigation of this facility per our request by child services.
This is our experience and opinion, nothing more. I hope this helps other parents to make a decision on whether to use this center or not. read more