I never usually take the time to write reviews but I downloaded the yelp app just so I could write a review for this little business. I'm always a little apprehensive and dubious when placing any orders online with businesses or companies that aren't among the list of the more widely recognised (and therefore trusted) ones (such as amazon, etc), but went for it when I was finally able to track down some products I'd been a long time searching for. I soon sent an email in order to get a rough estimate as to when my delivery would arrive and received a reply well within 24 hours from Sara, who was able to provide a very concise and professional reply, and also detailed further information with regards to my delivery (the courier service, their tracking code, etc). I am now feeling far more confident and look forward to receiving my delivery. (I've heard all sorts of horror stories about online companies taking payments then never making delivery and then finally never replying to emails chasing said delivery). Thank you very much, Sara. I only wish I lived more locally so I could enjoy purchasing from the company more often. read more