I have been using RMK9 since they opened in Washington Terrace. They use to take care of my older…read moreGoldendoodle until he passed away in January 2025. I now have another Goldendoodle that is just 2 years old and 87 lbs. He went for a bath and brush this week and they did an amazing job. I always feel so comfortable leaving my pups with them knowing they will be well taken care of . Great place and Staff. Thank you for looking after my furbabies.

My parents recommended Rocky Mt. K9 after their groomer moved there, so we decided to try the bath…read moremembership for our five dogs. The online scheduling was convenient, but the website was difficult to navigate and had several features that didn't work properly. The front desk employee was extremely friendly and helpful when I called about signing up for the free 14-day trial. Our first visit was okay, but the baths were disappointing. The dogs still had dirt on their coats, my hands became dirty after petting them, and I had to rewash parts of them at home. I chose not to complain because I wanted to give the facility another chance. At the second visit, our dogs were noticeably more reluctant to enter the building. Staff also informed us that dogs may share kennels, which concerned me even if they're from the same household. When we picked them up, one of my German Shepherds, Violet, had diarrhea, feces on her tail and legs, and fresh abrasions and swelling on her nose that were not present before drop-off. I was never informed during the appointment that she had become sick. I had to clean and bathe her again after getting home. My partner called to express our concerns, and the front desk employee was again kind, apologetic, and said he would pass everything to a supervisor. Unfortunately, my conversation with the supervisor was the complete opposite. Rather than showing empathy, she immediately became defensive, insisted Violet's nose injury existed before the appointment, implied we were providing inaccurate information, and repeatedly focused on my "tone" instead of addressing our concerns. At no point did she apologize or acknowledge how upsetting it was to pick up an injured dog. We decided to cancel the membership during the advertised free trial. We were told it couldn't be canceled until after we were charged and then we'd have to request a refund, which made little sense for a trial period. We were also required to repay the 40% grooming discount that came with the membership. While I expected that part, it was frustrating considering we were canceling because of our experience. I do want to recognize the groomer who groomed our two poodles. She did an excellent job, and I happily tipped her 20%. I also want to commend the front desk employee for being consistently kind and professional. Ultimately, it wasn't the grooming itself that lost our business--it was the lack of accountability, empathy, and professionalism from management when concerns were raised. If our concerns had simply been acknowledged and addressed with compassion, we likely would have remained customers. Instead, we'll be taking our dogs elsewhere.

This vet is the WORST…read more After receiving a second opinion on my Dog's broken bone, it was discovered that instead of ordering the correct splint for the injury or sending me elsewhere, Coldwater "rigged" one together. The rig was not even protecting the injury and ended up causing my animal MUCH more pain and discomfort than the actual break itself. Not only that, I was told that if the break did not heal correctly, the next step would be amputation. This worried me and my family sick. The second Vet assured me that there would NEVER be a need for amputation from the injury to my dog, EVER. Worst case scenario was way better than the fear Coldwater sold to me. Also, They charged TRIPLE the cost of any other vet in Weber County. Literally, call anyone else. Please.

Great place and definitely recommend it. My only negative and reason for not giving a 5 star review…read moreis their lack of front desk support. They never answer their phone. It is VERY difficult to get a live person to answer.

we love Mandy's! They do a great job with both my dog and cat. They always look clean and cute…read morewhen I pick them up

Love the friendly fantastic staff. They are wonderful with my crazy girl. She's beautiful after a…read moretrip to Mandy's

I recently lost my fur baby of 18.5 years. She was a patient of N.O.A.H. her entire life starting…read morewith vaccinations, getting spayed, and numerous other occasions. This vet is incredible. They always treated Coco with so much love, were always gentle and soft, and literally saved her life on a few occasions, and were always willing to listen and guide me on her health and care. Dr Stoker and Dr Decker was so thoughtful and loving to her throughout her life and Dr Davis was so kind and helpful at the end of her life, even calling to check on her and her even calling to convey his condolences. The staff and techs at NOAH are the absolutely most loving and kind. I could call and they would always be willing to guide and give me advice. If I ever get another pet, I trust them completely with its health.

Dr. Palmer is the absolute best. She takes the time to…read moretalk with you and explain any issues and answer any questions you might have. She is very kind and caring. You can tell she loves what she does. We have brought all our animals to her at NOAH for the last five years. The facility is also top notch. We have brought four different cats, and 3 different dogs into see her. We are very grateful to have her in our animals lives.

We love taking our dogs here! They are so quick and do a great job. Quick and professional.read more

We were disappointed with our cavapoo's haircut. We asked her to not cut it very short and she…read morecame home practically bald. When I called to cancel our next appointment the woman who answered was very combative. She immediately said any groomer would do that. It would have been nice if she had said how do I make this right. The customer isn't always right at this establishment. We won't be going back.

I'm new to the area and my anxiety ridden pup needed some grooming. They took all my information…read moreand verified vaccinations which I thought was kind of nice. Most ask for vaccines but then never verify anything. I let them know I'd be staying in the area in case my little man was not able to be groomed. He hates water, the blow dryer and is skittish around strangers. He was abused indoors before he was rescued so he's not a fan of new places either. They told me it would take 2-3 hours even though he didn't need to get trimmed at all. I walked out thinking this is never going to work. When no call came within 5 minutes I was a little surprised. Then the phone rings 40 minutes later....I thought.... there it is, he's not going to make it through. It's only been 40 minutes and not even close to the 2-3 hour eta. To my surprise, they told me he's ready for pickup and he did great. I was truly shocked. Shelly did a phenomenal job. My only negative is that they opened the little gate to the back room before having the leash on my dog. There were other dogs in the waiting room which was not a big deal but had someone opened the front door or had been walking in, my dog would have darted out immediately and would have likely run right out into the street. That didn't happen thankfully but it crossed my mind when I had to grab him by the bandana they put around his neck. I'm grateful that was on him. I will return and will request Shelly ever time. I'm glad I found this place and appreciate all the attention they gave my pup.

It was my first time boarding my new pup, but the process with ruffledale was pretty great. We had…read moreto drop him off for a free two hour behavior assessment before he could be boarded. They were also very strict with all vaccinations. I forgot to send my husband with some of the copies and we had to quickly get them emailed over before they would let him enter - which is great! My dog passed his assessment and stayed here for seven days over Thanksgiving. The price was fair and when we picked him they gave us a little treat bag and report card. My dog seemed to love it and he was always chilling in the middle of the pack when they would post anything on Instagram. Downfalls: despite strict vaccination requirements my dog still got kennel cough. He recovered quickly and it wasn't anything severe, but still a bummer. He also had one or two scratches on him. I'd imagine he was playing rough and it wasnt anything serious since his report card was all positive, but it's still something I'll watch out for if he goes back.

Idlewire took care of our 2 dogs while we were on vacation. We got tosee them on the camera and…read morefelt they were safe and having a fun time! Highly recommend Idlewire!

I cannot say enough wonderful things about Idlewire Grooming--especially Lori!…read more My little 18-year-old Shih Tzu has never looked so good. At his age, I'm very protective and cautious about who cares for him, but Lori treated my sweet baby with such patience, gentleness, and love. It truly means the world to me to know he was in such caring hands. Not only did he look absolutely beautiful after his grooming, but he also seemed comfortable and happy--which says everything. Lori's attention to detail and compassion really shine through in her work. Thank you, Lori, for taking such amazing care of my precious boy. We are so grateful and will definitely be back!

I'll start by saying we took our dogs here for over a decade, and they used to be wonderful. At our…read morelast appointment with our elderly dog in mid-June, he was bloated and sluggish. The vet said "this wasn't uncommon in older dogs", and said it was just "older dog shape". His liver values on bloodwork were "a little high". He ended up passing of liver failure less than 8 weeks later. We just took our other dog to a new vet - who found multiple issues that Brookside had overlooked (severe arthritis which was written off as "older dogs get stiff", and an ear infection the new vet described as chronic, likely there for at least a year). We had trusted Brookside to care about our animals. They made it very apparent that they can't be bothered anymore.

Love how they have calmed my Corgi so he can get his treatments. I love all the people who work…read morethere, so friendly and gentle.

ZERO STARS!!! The negligence of the groomer in this place KILLED my dog MAX. The groomer did not…read moresecure him and let him into food she kept there for her own dogs. He gorged on it, he had allergic bloated within hours and suffered a stomach torsion. She lied to hide her negligence when I ran to her frantic to get the details of the food he ate while he was there. Told me what she fed her dogs but that she never had any on the premisses.. kept lying when I went to Smiths and bought a bag of what she said she fed her dogs (Beneful) and proved he ate the same stuff. Kept lying when I went back a third time (while my boy was fighting for his life at the ER) and presented her with her dry food and a bag of the 'evidence' my boy vomited undigested. I have no words for how devastating this was for my family and mostly Max. My baby suffered agony and because of the time she wasted lying to me and my vet to save her own ass... my dog ran out of time. As a consequence Max had be put to sleep 12 hours after collecting him from his "groom'. Thank god my other 2 dogs she had that day were unharmed. I will NEVER get over the trauma leaving him there and paying and tipping that woman to essentially end his life in 2017 at the age of 7. Adding insult to injury I received a phone call from them recently offering me a discount grooming package for my dead dog. I explained why I would never bring a living creature back there, only to receive 3 further 'individual' calls that day with the same offer for every one of my pets they didn't manage to kill but had on their books. ZERO stars I tell you.. hear zip from the owner not a call a card of an F you! They should close!

Took my dog in for a haircut, 3 hours later I called to see if he was done I was told he peed in…read morehis kennel so they had to wash him that would be 45 more minutes. I told her he's never done that before ever!! Didn't hear anything so my husband shows up 1 hour later and my dog is soaking wet! They told him it would be 10 minutes to dry him off because he peed again. What? So my husband took him out to pee and noticed his foot was bleeding so back in he goes and they wrap his foot up with the excuse he must have cut it in the kennel. Well on the way home he's bleeding everywhere, we later find out its from his tongue that is split. I call the vet rush him in and he has to have surgery to repair his tongue. I believe they used the pending excuse to keep us away so they could stop his bleeding. Also he didn't even smell like he was shampooed. Never never again!!