This experience occurred at 5:30 pm on January 31 at the sapulpa little chasers location " 613 south Main Street sapulpa, Ok 74066 "
My girlfriend called and the employee answered and very sternly asked what we wanted. My girlfriend then asked if it was possible to do a chicken bacon ranch pizza and the lady "very annoyed" said we do not do chicken bacon ranch. "Understood", but it wasn't explained that chicken on a pizza was not possible. We then attempted to communicate that we wanted a Hawaiian pizza and asked if we could add chicken to that? The lady then very loudly and rudely exclaimed "we do not do chicken on pizza!" After being yelled at my girlfriend then said you know what, never mind, please cancel that order and hung up. What an interaction! I understand that food service employees get stressed out, I work as a line cook at a bar, so I understand rude, drunk, and disorderly customers. But if my manager or coworkers answered a phone like this to take an order they would immediately be reprimanded if not fired. We all have bad days but that is no excuse to take out your annoyance/stress on a customer asking simple questions, especially to a regular customer of up to twice a month who always tips 15-30%. Very disappointing experience :( plus this isn't the first time we dealt with this rude worker, acting in this exact same fashion. read more