Small store, BIG results. My wife and I went in to buy her…read morefirst bike since she was a kid. The size of the store is deceptive. It has an amazing selection in inventory. We browsed for about 5 minutes before Doug came by and gave us the rundown on her options. She settled on one quickly and Doug had her out back on the bike for a test ride. He had her try a couple of other options to make sure she knew what she wanted. We bought her bike and I had my own bike in for a tune up the same day. What a great experience. Thanks DTFBS! Thanks Doug! We'll be back when our son needs his first bike! I give this shop my highest recommendation. Don't bother going anywhere else!

The staffed explained in great detail about how to use and how all the assessories worked on our…read morenew e bike. You can test drive them too! I was comfortable buying our new bike from them

They were friendly and professional. I took the bike to them on Monday morning and it was ready…read moreTuesday. They did a great job at a great price. It's the only bike place I will ever go to in the future. The price was very reasonable and lower than any where else I ever took my bike.

I bought my Batch Commuter from Patrick and he was extremely helpful. One of the things that I…read morelike about Patrick is that I had mentioned looking at other places for a bike and he asked that IF I bought a bike somewhere else, to please bring it to him so he could assemble it properly. He has always been quick to help me with basic maintenance or gear for my bike.

HORRIBLE customer relations. Especially from Tim. Needed…read moreminor repairs and 3 fenders assembled on my brand new tricycle. IF YOU HAVEN'T PURCHASED YOUR BIKE FROM THEM DON'T GO TO THEM !! They really don't care if it isn't theirs. They charged me over $250.00. I mentioned to Tim that was ridiculously overpriced he said "we're the cheapest and best bike repair shop in town". I took the bike home and as soon as I rode it 2 bolts FELL OFF the "repaired" fenders. So much for "cheapest and best". This place is not worth your aggravation. Go elsewhere. I wish I could give negative numbers for a review.

A bit more expensive than the other bike shop I went to but very honest and professional. I'm…read morewilling to pay a hit more to know I'm not being taken advantage of or lied to. They also have a nice selection of bikes, not just repairs

We went for the first time last Saturday and it was super busy and Dan was helpful but he was…read morejuggling several of us at the same time. We tested out some hybrid Treks but weren't certain which ones we liked. My husband tried both the hybrids as well as road bikes. Dan was super patient and helpful to us. We went back again today and was helped by Rick. He was attentive and on the ball and helped set us up on several types of bikes today to test out. We tested out the Electra's, then the Townie and finally the electric bikes. The Electra bikes were unbelievably comfortable and far as ride and overall comfort and fit, as well as ease of gear switches, all internal to the bike and done with twist of the handle grip. The Townie was a stiffer and rougher ride. The electric bikes were exhilarating and fun for sure, but pricey. I rode and electric Townie bike that was about $2,600 and my husband tested out an electric bike by Townie that costs $4,600, their higher end model. It was most noticeable during the turbo setting. There is also the Eco, touring and sport modes as well. I preferred and felt the biggest impact during turbo. I am most swayed by the true comfort ride of the electric cruiser 7, by far my favorite of all of the bikes I have tried out so far. Think I found the winner.

The shop was pretty empty when I arrived. I was quickly greeted and said what I was looking for…read more Daniel Horsley (he gave me his card so that if i decided what I wanted I could call the shop) helped me out and made some suggestions without any pressure to buy. I didn't end up buying but it was an overall enjoyable experience. They had social distancing markers, all of the staff were wearing masks and you have to wear a mask to go in.

Great customer service! Went in for a brake repair the…read moreemployee fixed it in 1 minute with no charge. I inquired about the possibility of installing on training wheels on an adult bike, for a disabled adult child, they were very good about informing me on the challenges and because of the difficulties offered another suggestion. They will reap no sale because of their advice but it will help us 1000% ! Can't thank them enough!

The workers are pretty ornery and it always seems like you're doing them a favor when you take…read moreyour bike in to get a flat tire fixed or something like that. Not sure why they have an offputting attitude. One time recently I went in there, and the guy was upset about something and in front of all the customers stormed out of the back saying how he doesn't want to work here anymore or something I can't remember the exact words. Not sure why the morale is so low there but they sure don't seem happy to see you!

I brought my grandson's bike in to fix the shifter that was acting up…read more Alex was great at explaining everything and had the bike back to me in a couple of days with everything working smoothly. I was very impressed with the dedication to making their customers happy and for their very fair pricing. This is the place to go!

Macomb bike is the place to go when you need a bike or something to go along with it. They also do…read morerepairs to bikes. Sometimes the repair can be done right on the spot and other times you might have to leave it. But either way when you get the bike back it will be right. Over the years we have bought four bikes and one trailer. Everything exceeded our expectations. Staff is quick to acknowledge you when you walk in the door and help you with any of your bike needs. This is a great local Warren business. 9/2023 I had to add to this review. We've added another bike and a bike rack to the list of things we've purchased here. I was checking out our bikes, getting ready and found a major problem before heading up to Mackinac Island. I needed that bike. The staff worked very hard to take care of me and it is appreciated. They don't just sell bikes, they service them with a smile. Again, an amazing Warren business.

In and out for a 30 buck tube replacement in like 15 minutes! The guy that helped me was super…read morefriendy and helpful as well

Great store with friendly and approachable service team and nice selection in the retail store.read more

My daughter has a membership with Rei, so we visit every now and again. I use a mobility scooter…read more While they do have automatic doors, the button on the inside door is so far back in the alcove, that I hit it and could not get turned around before the door closed. There were many areas that I was not able to get to. The socks, which is what I came for, are on a wall at the back of the clearance area. The floor was so covered in merchandise and the displays were so close together, that I could not get near them. The clothing aisles were all diagonal and impossible to navigate. Lastly, and most upsetting to me, my daughter and I were checking out at the same time and her cashier was really pleasant, greeted her warmly and kept up a stream of converation, but the one that waited on me was rude and barely spoke. I can't say for sure that this was due to my disability, but what else am I to think? Evidently Rei doesn't care for disabled people. Or maybe they think that people with disabilities do not need active merchandise, so they don't have to cater to them. Either way it was sad to be treated negatively just because I have to use a scooter to get around.

On occasion we come here to shop. I like to sip water all day long. I take an insulated cup to…read morework, I use one at home, I even like them on road trips in the car, so I was looking for another good cup to add to my mix. I heard Yeti was a great brand to keep the water cold for a very long time. I have been looking for a color I liked and found a nice red one here called Harvest Red. I do not think Yeti is discounted very often, so I probably just paid they typical price, but I liked their assortment. Their customer service was really good. Many people talked to me to make sure I found what I needed and they were all very friendly and personable. They do ask you to join their club. I do not buy enough for it to be worth my while but it seems like a decent deal if you do buy here often since it is one fairly small payment for life and allows you to accumulate points or get a discount. They have a small but nice shoe selection, and I like the clothing selection as well. If you are interested in a smaller, less overwhelming sporting goods shop, this is a nice one.

This is a great full-service bike store and shop. Selling both new and used bikes; you can also…read moretrade in your bike as well. Additionally offering tune-up's, repairs, and the team does custom bike and wheel builds as well. I was in desperate need of a bike that could handle more city miles and riding after struggling commuting around the city on a mountain bike. I initially called the shop to see if they had any bikes in-store within my price point that fit my height/weight and within an hour of riding up there I was leaving the store with a new bike. I was able to trade-in my mountain bike and apply the funds toward discounting the nice new hybrid Batch bike I purchased. Purchasing a new bike here also includes a 1year free tune up as well. Great experience and find myself often recommending others here. Bikes for sale here at all price ranges and different types of riding, as well as selling any accessories/tires/helmet/supplies in store. Also have a website that shows current inventory that they keep pretty up to date!

Staff very nice, shop clean. Went in with a flat tire, I waited about 15 mins. came out with two…read morenew tires, they even polished & shined my bike. It looked brand new. Have turned my friend on to shop. Will definitely return when I need anything for bike!