I been coming here for 4 years or so and nothing but the…read morebest service every time. Very knowledgeable, reliable, and trustworthy.

Small store, BIG results. My wife and I went in to buy her…read morefirst bike since she was a kid. The size of the store is deceptive. It has an amazing selection in inventory. We browsed for about 5 minutes before Doug came by and gave us the rundown on her options. She settled on one quickly and Doug had her out back on the bike for a test ride. He had her try a couple of other options to make sure she knew what she wanted. We bought her bike and I had my own bike in for a tune up the same day. What a great experience. Thanks DTFBS! Thanks Doug! We'll be back when our son needs his first bike! I give this shop my highest recommendation. Don't bother going anywhere else!

Patrick went above and beyond to help me with my bike (and a trailer I wanted to attach to it for…read moremy child). The bike frame itself had some design/manufacturing quirks to it, and he was more than willing to help figure it out for me. He was also extremely nice to both be and my child (who was fidgety and extra energetic at times), and was determined to fix the issue. I had to bring it back again (the quick release with my bike + trailer hitch was odd) and he solved the problem immediately! He even took it for a test ride with my kid in the trailer to make sure it worked As a single parent, I am so happy to have a shop like this that is transparent and solution oriented. Especially when purchases have a great warranty policy. Definitely recommend this shop

I just went in for a back tire rubber replacement and my bike came back with the back brakes…read moreunlocked. This place needs major correction; I even told the guys that I use it for work. I don't know but that's borderline attempted murder Esspecially with how traffic is these days. Probably just because I refused more extensive needless repairs.

Don't go here unless you like being talked to like you're stupid. What a terrible experience. Also,…read morenot really much inventory. I was told they could order me a bike and never heard back. What a joke.

I went there twice, first time the younger guy changed both my inner tubes waiting around 15mins,…read moresecond time he helped me changed both my tire very quickly. Good store to have nearby. Thanks for the service guys!

We went for the first time last Saturday and it was super busy and Dan was helpful but he was…read morejuggling several of us at the same time. We tested out some hybrid Treks but weren't certain which ones we liked. My husband tried both the hybrids as well as road bikes. Dan was super patient and helpful to us. We went back again today and was helped by Rick. He was attentive and on the ball and helped set us up on several types of bikes today to test out. We tested out the Electra's, then the Townie and finally the electric bikes. The Electra bikes were unbelievably comfortable and far as ride and overall comfort and fit, as well as ease of gear switches, all internal to the bike and done with twist of the handle grip. The Townie was a stiffer and rougher ride. The electric bikes were exhilarating and fun for sure, but pricey. I rode and electric Townie bike that was about $2,600 and my husband tested out an electric bike by Townie that costs $4,600, their higher end model. It was most noticeable during the turbo setting. There is also the Eco, touring and sport modes as well. I preferred and felt the biggest impact during turbo. I am most swayed by the true comfort ride of the electric cruiser 7, by far my favorite of all of the bikes I have tried out so far. Think I found the winner.

The shop was pretty empty when I arrived. I was quickly greeted and said what I was looking for…read more Daniel Horsley (he gave me his card so that if i decided what I wanted I could call the shop) helped me out and made some suggestions without any pressure to buy. I didn't end up buying but it was an overall enjoyable experience. They had social distancing markers, all of the staff were wearing masks and you have to wear a mask to go in.

Great customer service! Went in for a brake repair the…read moreemployee fixed it in 1 minute with no charge. I inquired about the possibility of installing on training wheels on an adult bike, for a disabled adult child, they were very good about informing me on the challenges and because of the difficulties offered another suggestion. They will reap no sale because of their advice but it will help us 1000% ! Can't thank them enough!

The workers are pretty ornery and it always seems like you're doing them a favor when you take…read moreyour bike in to get a flat tire fixed or something like that. Not sure why they have an offputting attitude. One time recently I went in there, and the guy was upset about something and in front of all the customers stormed out of the back saying how he doesn't want to work here anymore or something I can't remember the exact words. Not sure why the morale is so low there but they sure don't seem happy to see you!

I went in to get some new tubes for my bike. They were pretty busy for a morning so I wandered…read morearound for a bit until they could help me. I checked out the accessories, which they have a lot of, and some of the eBikes. Once the crowd thinned out, they were very pleasant and made sure I got what I needed. The prices were good and the quality of the stock was top-notch. It's the closest bike store to me in town, and I will surely shop here again.

I went there to try out e-bikes. The two I tried were a Townie and an Aventon. Like both. I am not…read morebuying at the moment but there was No pressure, and they were very helpful people. If the person that I was working with was on the phone, then the next one came over to help. That's not a problem because they don't work on commissions. I went during the week and Ingot the attention I needed. Very knowledgeable and helpful. I ended up buying a new seat for my other bike. They are happy with whatever business you give them. My $20 seat was treated as well as if I were to walk out with a $2k electric bike. I will go back once I decide which way I'm going for a e bike.

Just had my first ride after sic transit worked on it…read more All items fixed including a few that were not fixed by shop I bought it from. Was ready on time too .

In and out for a 30 buck tube replacement in like 15 minutes! The guy that helped me was super…read morefriendy and helpful as well

Purchased item online for an in store pickup. As a member, my co-op funds were applied and got it…read morefor even less. It was ready when promised. I like businesses that make my life easy.

My daughter has a membership with Rei, so we visit every now and again. I use a mobility scooter…read more While they do have automatic doors, the button on the inside door is so far back in the alcove, that I hit it and could not get turned around before the door closed. There were many areas that I was not able to get to. The socks, which is what I came for, are on a wall at the back of the clearance area. The floor was so covered in merchandise and the displays were so close together, that I could not get near them. The clothing aisles were all diagonal and impossible to navigate. Lastly, and most upsetting to me, my daughter and I were checking out at the same time and her cashier was really pleasant, greeted her warmly and kept up a stream of converation, but the one that waited on me was rude and barely spoke. I can't say for sure that this was due to my disability, but what else am I to think? Evidently Rei doesn't care for disabled people. Or maybe they think that people with disabilities do not need active merchandise, so they don't have to cater to them. Either way it was sad to be treated negatively just because I have to use a scooter to get around.

I went her when it first opened. Always a solid crew. Bike-tune up is fairly priced and did a great…read morejob.

Took my bike in after being assured they could do the job just to get the bike back in the same…read morecondition. No money back just completely lied. Don't even think they touched the bike.