Used to be good but had change of staff- now everything is messy and unorganized and staff does not…read morereturn phone calls. They increase the rent every year by $100 so getting way pricy for declining services.

Very nice place to live, the patios that face the Park are awesome. we do not have any complaints,…read morewhen you have a problem and call they are here to fix it. You are right in the heart of things. Wonderful place to live.

Poor customer support. Lack of care…read more Lack of concern. I would never refer anyone to live here. Lack of concern about snow removal.

I expressed my concerns to the person handling the application process, asking how they conduct…read morecredit checks and what their requirements were. They reassured me that I would be fine and I felt confident in their words. However, the very next day, I received a denial. When I asked for an explanation, the person I spoke to was completely unhelpful and didn't seem to care at all. Every question I asked was met with a dismissive "no" and they didn't even offer to help me find a co-signer. It was too late and there was nothing I could do. I couldn't believe how rude and ignorant she was, and how she acted towards me. I had never missed a payment in my previous residence of 5 years, but instead of looking at my record, she simply judged me based on my credit score.

I lived at Highlands at Warwick for close to two years. Being 48 years old, I've lived in many…read moreplaces and apartments. Highlands, by far, was the best apartment. The staff is very professional and was responsive to my requests. The grounds were immaculately kept, and snow removal was prompt and thorough. I have a dog, and the walking trails were perfect for our daily walks. Very quiet community with plenty to do in Lititz (30 minutes walk) or Lancaster 10-15 minutes drive. Hospital and groceries are within walking distance. I lived in a townhouse apartment with hardwood floors and stainless steel appliances. Great views from the balcony, large laundry room with storage, and laminate wood floors.

management are sweet as ever to you, until you may have an appointment that doesn't work with…read moreyou... then management becomes outrageously horrible and mean. Doesn't work with you at all, for these appointments for like maintenanc.

My wife and I lived in a townhouse in Newport Commons for two years (8/18-8/20). We found the…read moreon-site management team to be both friendly and responsive whenever we had an issue. The buildings and grounds are properly maintained. Snow got plowed in a timely fashion and our walkway was shoveled when it snowed. We never heard our neighbors on either side of us. We saw no evidence of drug use or of drug dealers, as was suggested in another review. Requiring renters insurance is fairly common, particularly in larger communities like Newport Commons. It protects both the renter and the community, and honestly, it's not all that expensive. When we moved on to be closer to family, Newport Commons dinged us for some of the wear and tear on the townhouse. It was what we expected and we had no problem with it. Without any hassle, we got the major portion of our security deposit returned. We felt we were treated fairly. I honestly don't understand the negative reviews. My experience in business, in general, is if you take a combative, abrasive, and adversarial approach to a business deal (and renting is a business deal) you generally find yourself on the wrong side of company policy. On the other hand, if you take an approach that signals a willingness to work together, your business partner generally will do the same and work with you to resolve any issues, looking for ways to work around policy whenever possible. Ninety percent of the time, your attitude will determine how forcefully company policy is applied.

Don't rent from Boyd Wilson Property Management. We rented from them for a year at their Newport…read moreCommons location where we had nothing but issues. They acted like they cared to fix things but never did. Upon moving in, there was pet hair everywhere and they claim they clean the carpets in between tenants. Clearly they did not. During our year, we did not have a functioning dishwasher but just because it turned on and spit out water, they claimed it "worked" enough not to replace it. Multiple work orders and a sexist maintenance guy towards my wife later, nothing changed. Walls are super thin to the point you can hear and smell everything your neighbors are doing. We were fed up and moved out but one last trick from management where they charged us $126 for carpet cleaning which we did ourselves and provided the receipt. The verbiage in the contract only states that the carpets have to be professionally cleaned. Not that a service has to be used so we rented a professional carpet cleaner from Weis and did it ourselves because we couldn't afford a service. They ended up saying that wasn't enough and when I asked them to please furnish the invoice from the cleaning service, they ignored me. This place is just a money grab scam and they don't truly care what anyone has to say.

My father was a resident at Moravian Manor for one year. The care he received from the nurses,…read moredoctors, CNAs and all staff was excellent. They are caring and kind. The administrative staff is on top of any issues and the social workers are diligent in helping find solutions. I can't say enough about the quality of the food provided to my father who is a picky eater. It was delicious and gave him a wide range of choices. Under very stressful circumstances during the pandemic the all worked with us so we could have tele visits with Dad as well as window visits and gave us the peace of mind to be able to see him even through a window. The entire community was kind and exceptionally considerate through a hard year.

I have relatives who are part of this lovely community. Great location, and downtown is a good…read morewalking distance. Everybody is so nice and welcoming. It's like having an extended family. They take good care of each other. And the staff are very helpful and polite. I'm very impressed with their demeanor.

Great service would highly recommend anyone!! Elizabeth was super helpful and professionalread more

From the owner: What sets us apart and makes us truly special is our commitment to delivering Ala carte services…read morespecifically tailored to meet the unique needs of each individual client. We understand that every person has different requirements and preferences, and therefore we believe in offering customized solutions that align perfectly with their expectations. From personalized pricing packages to flexible service options, we go above and beyond to ensure that our clients receive the utmost satisfaction and value. By prioritizing their specific goals and desires, we make it our mission to deliver an exceptional experience that is both personalized and remarkable. Join us and discover why our Ala carte services are the epitome of quality and individuality.

We were moving our parents into a personal care apartment. We had a rough idea when they were going…read moreto be released from rehab but the date kept changing. I was desperate to find a mover. The first mover I contacted talked a great game but in the end my spidey sense kicked in and I realized it must be a scam as he asked me several times within an hour for his deposit of $250. I later found reviews that said he took the money and never showed up. Now I'm really in trouble - as far as I knew, my parents could be released any day without much advanced warning. I went back to my Yelp reviews and decided to contact Mount Wolfe. I messaged the company and shortly heard back from Dwayne. I told him what I needed (it wasn't a huge amount of stuff - not too hard of a local move.) He gave me a quote almost immediately and it was a firm set price. The price included what most movers charged extra for - tax, mileage, fuel surcharge and many more items that could take a reasonable rate into something sky high. We added a few pieces to my original inventory list and let Dwayne know, expecting an increase in price. Once again, Dwayne reiterated that this is a flat rate. We finally had a tentative release date, by now we were only a few days out. Dwayne was so very flexible for us. Then we found out there was a move in "window" that we had to fall into. Once again, Dwayne changed our time to fit our schedule. In fact, the day of, they even came earlier to make sure we met the window. They arrived in a big uhaul which made us a little quizzical but if you think about over head costs, for a small business, it might be a more cost effective way of controlling overhead. Whatever, it did the job. I stayed back, cleaned a little, ran a few errands and got to our drop of site. I was maybe 45 minutes behind and when I got there they were just about done emptying the truck. (They squeezed right through that window.). My brother had taken everything apart at home but all three of them got everything put back together, placed where we wanted it (with a few "maybe over there, wait, no over there..." adjustments.) And like that, the move had been made. Nothing broken, scratched or missing. All the wrapping undone and taken away. Just like Dwayne promised, nothing additional. No surprises. Though it was by far the smallest move I've ever overseen, it was by a stretch the easiest one. I will use Mount Wolfe anytime I have to make a move. They really were the best.

Update I was asked by the owner Dwayne Wolfe to remove my…read morereview in order to receive my refund. Dwayne Wolfe is not honest nor professional. I have been waiting since July 2025 to receive my refund for damages to my furniture and wall done during a move. I should have canceled the TV mount service being that I used. He is not a carpenter nor know how to properly mount anything. I should have known better than to give him a second chance. He caused a 55 inch TV to almost fall on me due to another improper installation. Which caused damage to the wall. It is now May 2026 and still nothing we had originally agreed per emails and text. All he kept saying was that I cause damage to his business. Instead of taking accountability and fixing the issue. Dwayne is not to be trusted. I would never recommend anyone to hire this company to do anything. Update: I was asked by the owner Dwayne Wolfe to remove my review in order to receive my refund. It has been over 2 months now since our last email conversation. Dwayne Wolfe is not honest nor professional. I have been waiting since July 2025 to receive my refund for damages to my furniture and wall done during a move. I should have canceled the TV mount service being that I used his TV mount service before and that TV wasn't mounted correctly then. This time, I tried to give him a second chance only to have a 55inch TV almost fall on me due to another improper installation. Which caused damage to the wall. It is now February 2026 and still nothing we had originally agreed per emails and text. Original Review: Last year, I had Dwayne and his crew move me from Lancaster Pa to Manchester PA. The move was great they took very good care of my Antique furniture and other containers. So because of that I reached out to Dwayne to handle my move to Alabama with a stop on the way in Maryland to pickup my partners things. Upon arrival she was told that everything may not fit. Which was very unprofessional when there was more than enough room for her things to fit. Especially, when the truck had more than enough room if packed correctly. Once they began packing all had fit and what small things didn't go we packed in the car. As we got closer to evening Dwayne advised that he was going to get a hotel and arrive to the house in Alabama in the morning. We arrived to the house at 9am and no call, text, or email from Dwayne. We went to get breakfast still no call, text,or email. I called while at breakfast and was told by Dwayne that the helpers woke up late and they will be at the house by 12pm. Upon their arrival at 2pm (5 hours late), Dwayne called and advised they were at the house and decided to unload the truck in the driveway. As we pulled up to the house from picking up cleaning supplies and water for the guys we noticed our stuff on the driveway like it was a garage sale or something. It was so unprofessional and disappointing to see. Then, after they moved the things into the house Dwayne seemed frustrated and annoyed when I asked about him installing the TV's and assembly of the beds which was part of the agreement. He proceeded to install the bed and TV's. He seemed to struggle to install a TV wall mount and TV on the wall. Then, I went out to the hardware store to pick up more proper screws for the TV mount. Not sure what he did with the screws he removed in Manchester for the same mount. All the screws were packed and labled to make the installations smooth. But while I was gone he assembled 1 queen frame and a twin futon. When I came back they placed the TV on the wall and I looked at everything that wasn't till wrapped in plastic. They brought in the final piece of furniture. It was completely destroyed. I told them to leave it in the Garage. He decided to leave it right at the entrance of the garage door. So I had to move it to the side wall myself. He said it was fixable and its not. We went to sleep woke up the next morning sat back on the bed and the bed shifted with a loud bang. Noticed that the bed wasn't properly assembled screws missing and loose. I immediately checked everything. The twin bed was missing screws and shifting left and right. My antique coffee table was scuffed in mutiple places, dinning table scuffed, dressers scuffed, bed frame chipped and scuffed, some China plates cracked and destroyed, desk missing a part, screws checked and noticed screws were loosened and had to be tightened and the motor bar was disconnected, computer monitor mount was chipped like it was dropped on the ground. I was emailed by Dwayne to sent photos was told by email that they did their best and I would be fully compensated. I'm still waiting.