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    Highlands at Warwick

    3.1 (8 reviews)
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    4 years ago

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    3 years ago

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    Newport Commons

    Newport Commons

    (5 reviews)

    My wife and I lived in a townhouse in Newport Commons for two years (8/18-8/20). We found the…read moreon-site management team to be both friendly and responsive whenever we had an issue. The buildings and grounds are properly maintained. Snow got plowed in a timely fashion and our walkway was shoveled when it snowed. We never heard our neighbors on either side of us. We saw no evidence of drug use or of drug dealers, as was suggested in another review. Requiring renters insurance is fairly common, particularly in larger communities like Newport Commons. It protects both the renter and the community, and honestly, it's not all that expensive. When we moved on to be closer to family, Newport Commons dinged us for some of the wear and tear on the townhouse. It was what we expected and we had no problem with it. Without any hassle, we got the major portion of our security deposit returned. We felt we were treated fairly. I honestly don't understand the negative reviews. My experience in business, in general, is if you take a combative, abrasive, and adversarial approach to a business deal (and renting is a business deal) you generally find yourself on the wrong side of company policy. On the other hand, if you take an approach that signals a willingness to work together, your business partner generally will do the same and work with you to resolve any issues, looking for ways to work around policy whenever possible. Ninety percent of the time, your attitude will determine how forcefully company policy is applied.

    Don't rent from Boyd Wilson Property Management. We rented from them for a year at their Newport…read moreCommons location where we had nothing but issues. They acted like they cared to fix things but never did. Upon moving in, there was pet hair everywhere and they claim they clean the carpets in between tenants. Clearly they did not. During our year, we did not have a functioning dishwasher but just because it turned on and spit out water, they claimed it "worked" enough not to replace it. Multiple work orders and a sexist maintenance guy towards my wife later, nothing changed. Walls are super thin to the point you can hear and smell everything your neighbors are doing. We were fed up and moved out but one last trick from management where they charged us $126 for carpet cleaning which we did ourselves and provided the receipt. The verbiage in the contract only states that the carpets have to be professionally cleaned. Not that a service has to be used so we rented a professional carpet cleaner from Weis and did it ourselves because we couldn't afford a service. They ended up saying that wasn't enough and when I asked them to please furnish the invoice from the cleaning service, they ignored me. This place is just a money grab scam and they don't truly care what anyone has to say.

    Highlands at Warwick - apartments - Updated May 2026

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