Used to be good but had change of staff- now everything is messy and unorganized and staff does not…read morereturn phone calls. They increase the rent every year by $100 so getting way pricy for declining services.

Very nice place to live, the patios that face the Park are awesome. we do not have any complaints,…read morewhen you have a problem and call they are here to fix it. You are right in the heart of things. Wonderful place to live.

Poor customer support. Lack of care…read more Lack of concern. I would never refer anyone to live here. Lack of concern about snow removal.

I expressed my concerns to the person handling the application process, asking how they conduct…read morecredit checks and what their requirements were. They reassured me that I would be fine and I felt confident in their words. However, the very next day, I received a denial. When I asked for an explanation, the person I spoke to was completely unhelpful and didn't seem to care at all. Every question I asked was met with a dismissive "no" and they didn't even offer to help me find a co-signer. It was too late and there was nothing I could do. I couldn't believe how rude and ignorant she was, and how she acted towards me. I had never missed a payment in my previous residence of 5 years, but instead of looking at my record, she simply judged me based on my credit score.

My father was a resident at Moravian Manor for one year. The care he received from the nurses,…read moredoctors, CNAs and all staff was excellent. They are caring and kind. The administrative staff is on top of any issues and the social workers are diligent in helping find solutions. I can't say enough about the quality of the food provided to my father who is a picky eater. It was delicious and gave him a wide range of choices. Under very stressful circumstances during the pandemic the all worked with us so we could have tele visits with Dad as well as window visits and gave us the peace of mind to be able to see him even through a window. The entire community was kind and exceptionally considerate through a hard year.

I have relatives who are part of this lovely community. Great location, and downtown is a good…read morewalking distance. Everybody is so nice and welcoming. It's like having an extended family. They take good care of each other. And the staff are very helpful and polite. I'm very impressed with their demeanor.

My wife and I lived in a townhouse in Newport Commons for two years (8/18-8/20). We found the…read moreon-site management team to be both friendly and responsive whenever we had an issue. The buildings and grounds are properly maintained. Snow got plowed in a timely fashion and our walkway was shoveled when it snowed. We never heard our neighbors on either side of us. We saw no evidence of drug use or of drug dealers, as was suggested in another review. Requiring renters insurance is fairly common, particularly in larger communities like Newport Commons. It protects both the renter and the community, and honestly, it's not all that expensive. When we moved on to be closer to family, Newport Commons dinged us for some of the wear and tear on the townhouse. It was what we expected and we had no problem with it. Without any hassle, we got the major portion of our security deposit returned. We felt we were treated fairly. I honestly don't understand the negative reviews. My experience in business, in general, is if you take a combative, abrasive, and adversarial approach to a business deal (and renting is a business deal) you generally find yourself on the wrong side of company policy. On the other hand, if you take an approach that signals a willingness to work together, your business partner generally will do the same and work with you to resolve any issues, looking for ways to work around policy whenever possible. Ninety percent of the time, your attitude will determine how forcefully company policy is applied.

Don't rent from Boyd Wilson Property Management. We rented from them for a year at their Newport…read moreCommons location where we had nothing but issues. They acted like they cared to fix things but never did. Upon moving in, there was pet hair everywhere and they claim they clean the carpets in between tenants. Clearly they did not. During our year, we did not have a functioning dishwasher but just because it turned on and spit out water, they claimed it "worked" enough not to replace it. Multiple work orders and a sexist maintenance guy towards my wife later, nothing changed. Walls are super thin to the point you can hear and smell everything your neighbors are doing. We were fed up and moved out but one last trick from management where they charged us $126 for carpet cleaning which we did ourselves and provided the receipt. The verbiage in the contract only states that the carpets have to be professionally cleaned. Not that a service has to be used so we rented a professional carpet cleaner from Weis and did it ourselves because we couldn't afford a service. They ended up saying that wasn't enough and when I asked them to please furnish the invoice from the cleaning service, they ignored me. This place is just a money grab scam and they don't truly care what anyone has to say.

I've had application in the litiz manor for over 6 years an nobody is ever in the office an when…read moreyou call you never get an answer back can't tell me to call when you don't answer bad for business

From the owner: Welcome home to Lititz Manor. Our low-income apartments in Lititz allow you to reside in a quiet,…read morerural community in Lancaster County. Modern amenities and a well-connected address allow you to indulge in all the urban conveniences you want without giving up on the peace you deserve. Offering a selection of one and two-bedroom apartments for rent, Lititz Manor gives residents an enjoyable experience in an affordable community. Residents get exclusive access to the laundry suites, playground, and community room. Inside your spacious home, you'll find new kitchen appliances, private patios, ceiling fans, and much more. Plus, water, trash, and sewer expenses are included in the rent. Lititz Manor is ideally located near PA State 501 and PA State 772, allowing you to reach some of the area's best destinations within minutes. We're set right next to popular shopping and entertainment destinations, including Penn Cinema, Shoppes at Kissel Village, and the Wolf Sanctuary of Pennsylvania. As a resident of our Lititz affordable apartments and townhomes, stunning landscapes and outdoor areas will make each day a delight. Schedule your tour today.

Great service would highly recommend anyone!! Elizabeth was super helpful and professionalread more

From the owner: What sets us apart and makes us truly special is our commitment to delivering Ala carte services…read morespecifically tailored to meet the unique needs of each individual client. We understand that every person has different requirements and preferences, and therefore we believe in offering customized solutions that align perfectly with their expectations. From personalized pricing packages to flexible service options, we go above and beyond to ensure that our clients receive the utmost satisfaction and value. By prioritizing their specific goals and desires, we make it our mission to deliver an exceptional experience that is both personalized and remarkable. Join us and discover why our Ala carte services are the epitome of quality and individuality.

Great service with our new countertop and sink. Quality workmanship and very happy with the…read morefinished product.

We first encountered Henry Ross at a building show and they created a lasting impression. We…read moreworked with Deb on the countertops and backsplash for our kitchen remodel. We loved the product selection and the expert advice Deb gave us. The installers did a great job of completing the project. There was one miscommunication with the order but the company took responsibility and immediately corrected it. Deb then came out to see the final job. This, to me, is a great way to measure a company--how they respond when things go wrong. I am thrilled with their products and work and have referred them to friends. One brought in a piece of countertop they used as a cutting board. It had heat damage. Henry Ross was able to buff it out. They, too, were thrilled with their work. I would highly recommend them for your next project.

I was moving into a new apartment and she did a cleaning for me that was amazing. She also…read morediscussed her service options if I wanted to do a monthly clean and other options that can benefit me. Definitely using her on a monthly basis!

I was excited for my first cleaning but came home to find that one of the toilets had urine and…read morehair on the back of the seat. I gave 2 boys and their bathroom needed attention. Unfortunately it did not get the cleaning love it needed. I also found dirt in the corners of bathroom counters both upstairs and downstairs. White cleaner residue was left in the tub and the side of the microwave. i contacted the owner and she offered to come out the next day to fix it. But at $150 a cleaning, I hope to have the house clean the first time. Would not recommend. I'd add pics but no one wants to see the mess!!!