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    LITE M UP

    5.0 (1 review)
    Open 6:00 am - 5:00 pm

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    Response time

    5 hours

    Response rate

    100%

    Services - LITE M UP

    Deep cleaning

    Maid services

    Move-in or move-out cleaning

    1 More Service

    Regular home cleaning

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    Recommended Reviews - LITE M UP

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    3 years ago

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    Five Star Cleaning

    Five Star Cleaning

    (4 reviews)

    First of all, Julie Chan the owner was courteous and very professional in explaining the services…read more She even gave a follow-up call to remind and confirm the scheduled service. The Lady she sent was also courteous and professional addressing every corner of the house and quietly doing a thorough job. The house was left strikingly clean with no over scented smell of the disinfectants used like most others do. Yet there was a clean pleasant smell and clean looking place that she left.

    2 Star Honest Review of "Five Star Cleaners" and Owner Jade…read more(Lengthy but worth the read if you're considering this company) This is my honest experience with Five Star Cleaners, run by Jade, and why I unfortunately cannot recommend this company. I was in search of a move-out cleaning for my ohana rental and needed a reliable, reputable company to take on the job. I found Five Star Cleaners, and Jade sent an amazing cleaner named Chelsea, who did a fantastic job on a small test area. That experience gave me confidence in their quality of work. As a homeowner, I'm careful when hiring service providers -- especially when I'm not going to be physically present -- so I planned this cleaning a full month in advance. We scheduled a team of 4 cleaners, at $120/hr, for roughly 3-5 hours. Everything was confirmed: my proxy (a trusted friend) would be there in my place as I would be off-island, and multiple cleanings were lined up. A week before the job, I checked in with Jade to confirm everything and asked for a detailed list of what the cleaning would include (e.g. baseboards, windows inside and out, cabinets, full deep clean, etc.). I also mentioned I'd like the invoice to clearly reflect the services for documentation purposes -- in case anything came up with my tenant's security deposit and I needed it for small claims. That's when Jade suddenly became uncomfortable and said this was "concerning." I clarified that I wasn't threatening legal action or involving her in a dispute -- I simply needed a clear invoice, as any homeowner would, to show a judge the unit had been professionally deep-cleaned (as required by my lease). I explained this is standard procedure, and no liability or risk would fall on her or her team. Just a paper trail. However, Jade insisted she didn't want to be "caught in any legal crossfire" and pulled out of the job entirely, just one week before the scheduled date, leaving me scrambling just days before I was scheduled to leave the island. She refused to speak on the phone to clarify things or resolve the misunderstanding. All communication abruptly stopped. To make matters worse, Jade then blocked me on Facebook and all other communication channels, presumably to avoid accountability and prevent a negative review -- rather than taking ownership or having a respectful conversation as an informed and professional business owner should. That behavior alone speaks volumes. This last-minute cancellation was a major inconvenience and unnecessary stress, especially after a month of coordination. I had trusted this company to follow through -- and instead, they dropped out without any real attempt to problem-solve. That is not professional in my opinion. To be clear, I don't wish Jade or her business any harm -- but I do not consider this company reputable based on this experience. In Hawaiʻi, where it's already difficult to find trustworthy cleaning services, this situation only made things harder. If you're a homeowner or property manager needing reliable, professional, and communicative service -- I would encourage you to look elsewhere. This wasn't it.

    Out Of The Blue Cleaning Services

    Out Of The Blue Cleaning Services

    (3 reviews)

    We host an Airbnb in Puna, Hawaii, as well as a few other properties on island, and Out of the Blue…read moreCleaning Services has really supported the success of our business infinitely. Morgan is the owner of the business, and all my communication with her over the last 9 months has been very easy and pleasant. Morgan is one of the most reliable and professional business owners I have done business with on island, and if you have run a vacation rental on island you can appreciate what this really means! (It is difficult to find professionals on island.) I cannot say enough about her cleaning services. I typically give her a list by room to work off of, and she and her sister do an impeccable job each time they come out. They are also efficient and quick, meaning they are experienced cleaners, and have obviously been doing this a long time. They are aware of what, "clean" looks and smells like, as well as an awareness of the details! In addition, Morgan and her sister clean our personal property, and we are always more than happy with the beautiful clean place we return to after they have paid us a visit. Last time, they even did our windows! All, I can say is, "Mahalo nui loa Morgan!" You have made our lives less stressful in both our business and professional lives. I highly recommend Morgan, "Out of the Blue Cleaning Services" for your vacation rental or private residence. In essence all of your house cleaning needs! You will not be disappointed.

    Morgan and her team showed up on time and got straight to work! They had every cleaning tool…read moreneeded for hard to reach places, and they really put in the effort required to go from grimy to shiny. The attention to detail was great and they were very careful and considerate too. We have a lot of easily breakable delicate ceramic sculptures and they thoroughly cleaned them all without any damage or incidents... I was impressed. Every single spice on our spice rack was wiped down, cabinets were emptied and thoroughly wiped out, window frames/tracks cleaned, and there's not a cobweb to be found anywhere. They were very nice people too, super professional and they were very sweet with our marginally behaved gang of 5 indoor dogs. We'll definitely be having them back as we felt they were well worth the money. Thanks again ladies!!

    LITE M UP - homecleaning - Updated May 2026

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