Great company and wonderful time. We did the dolphin tour and it was a great mix of seeing the…read moredolphins and time to play around on the jet skis. They were well maintained and ran perfectly.

I typically do not leave negative reviews unless there is a legitimate issue, especially because I…read moream a small business owner myself and understand that problems can occasionally happen. Unfortunately, this experience was disappointing because of how the situation was handled after the issue occurred. This was our second time renting from Salty's Water Sports in Fort Pierce. Our first experience was excellent, which is why we returned. The staff previously had been welcoming, helpful, and professional. This trip, we rented a Sea-Doo pontoon boat to take the family out to a nearby sandbar and cruise the Intracoastal. During the walkthrough, I noticed the check engine light was on and pointed it out immediately. The employee reassured me everything was fine. However, once we left the dock, the boat would only travel about 6-7 mph, even after trying different modes including Sport Mode. We still made the short trip to the sandbar so the kids could enjoy some time there. Following the staff's recommendation not to beach the pontoon due to the engine, we anchored offshore safely. After about an hour, we attempted to continue cruising, but the boat still would not exceed 6-7 mph. My wife called the office to make sure we were not missing a setting or operating it incorrectly, and the employee instructed us to return to the dock. At that point, we were already about two hours into a four-hour rental, had barely traveled anywhere, and the fuel gauge still showed essentially full because the boat was not functioning properly. I approached the situation respectfully and calmly. I was not demanding a full refund or trying to be difficult. I simply asked if we could either receive: * A two-hour voucher to use when we returned in two weeks, or * A partial refund for the lost rental time. The dock staff was apologetic and initially offered another boat plus extended time, which I appreciated. However, by then it was already late in the afternoon, and restarting the process would have cut heavily into the remaining time. Since we genuinely enjoyed the overall experience and planned to return anyway, I again asked for a simple future-use voucher instead. Unfortunately, once management/ownership became involved, the interaction became far less customer-focused. Every request for a reasonable accommodation was denied, including waiving fuel charges despite the boat barely being used and the fuel gauge remaining essentially full. What disappointed me most was that the focus shifted from resolving the issue to defending the business. There was also conflicting communication regarding what my wife had supposedly been told over the phone, despite her only speaking with a male employee who instructed us to return to the dock. To make matters more concerning, after leaving I noticed multiple pending charges on my card, including two separate charges of $345.13 plus an additional pending charge of approximately $750. I now have to spend additional time sorting through the billing situation to ensure there was not an incorrect duplicate charge. I fully understand that equipment problems can happen in any business. The true test is how those situations are handled afterward. I was simply asking for a reasonable solution after receiving a pontoon boat that could only travel 6 mph. Had this been handled differently, Salty's likely would have earned repeat business from our family for years to come. Based on this experience, I unfortunately cannot recommend renting a pontoon boat from Salty's Water Sports.

This was the best event during my vacation in Vero Beach.Theowner Chris took his time getting me…read moreset up to paddle board.I never expected such service,fun from the paddle board to the amazing boat rental.my captain Bob showed my family a fun tour of the river,many awesome sites.Thanks guys for taking my family on the best part of my trip to Vero Beach.

Trey and Paddles by the sea made our time on vero beach great. Great tips on local eateries…read more Comfortable chairs and nice sturdy umbrellas. We will be back ro use there other services soon.

Rented from brett as a walk-in customer. service was excellent; his crew was terrific! very…read morefriendly; hassle free; gave great advice/maps about where to go; even provided us with a cooler full of ice. will definitely rent from here again!

Bret and crew were friendly and welcoming to our crew. We took the boater certification for the…read moretwo 18 year olds in the group and after a quick demo, one of Bret's crew took us on a quick tour to show us the area and where to go and not go. They also gave us a few free waters. We had 8 people with us and we got 2 wave-runners for 2 hours so people took turns. Just down to the left, you can see Tiger Wood's compound (mostly the walls security cameras and his boat) but you have to go in a no wake zone for a few minutes to get there. Still pretty cool. I recommend going fast for the first part and if you have time check out Tiger's house on the water! Remember to bring cash for tipping the crew - they are very helpful and deserve it.

A+ Excellent business and customer service from Scott at Shark Bait Rentals…read more Came home for the holiday weekend and last minute had the urge to get some paddle boards to head out and take advantage of the clear waters just off the coast to the boiler shipwreck near Waldo's. Scott, even though short handed without hesitation, had two paddle boards, vests, and paddles available within an hour of the phone call. Very pleasant to speak with over the phone and easily coordinated all aspects of the rental process. Will definitely be using Shark Bait again for any rental needs beach side and will recommend to all family, friends, and visitors.

I've had good experiences with Sharkbait so this isn't what I wanted to do but…read more.. I've rented from them before and it went great. I've rented from them and not been able to make it to the beach and I was still charged in full. I didn't like it but didn't make a deal of it. For April 11 2023 I rented a fly and 3 chairs ($67). The weather wasn't great but I had company in town so we went to the beach. Sharkbait was a no-show. We walked to the Costa de Esta and explained the situation and they gave us three beach chairs for nothing. Very nice. When I got home I wrote to SB asking for my refund. No answer. I wrote again. No response. And then again. No response. I did tell him that if I didn't hear from him I would write this review for every social media site and then go to the BBB. So here I am. I hate so much to do this - I understand keeping my money when I can't be there but to keep my money when they aren't there? That is dishonest.

We did the 10 p.m. bioluminescence clear kayak tour, and OMG... I loved it so much! The first time…read moreI ever saw bioluminescence was in Puerto Rico back in 2018, and it's still one of the most beautiful nighttime experiences I've ever had--right up there with seeing the Northern Lights. There's just something so magical about watching the water glow around you. We drove about 50 minutes from Orlando to Merritt Island for the tour, where we launched from the Indian River Lagoon, and it was absolutely worth it. This is one of those experiences that's really hit or miss, so keep in mind that the amount of bioluminescence you see isn't something the tour company can control. We got lucky because there was so much activity that night! We actually didn't kayak very far since the bioluminescence was so active right near the shoreline. We spent most of our time enjoying it from that area because there was no need to go much farther. Also, don't expect your phone camera to do it justice. It's incredibly hard to capture on camera, and it's so much more breathtaking in person. I highly recommend this experience to everyone, and I already can't wait to do it again!

I saw the picture that showed one of their other locations so I was disappointed with this paddling…read moretrip. It wasn't very epic and would hardly count as an adventure. The person who helped us was friendly and the prices were reasonable. We had a good time. The scenery was OK.