Unorganized. Went in for a simply COVID booster shot and they took forever. Showed up 15 minutes…read moreearly as requested and took the worker twenty minutes just to print out the forms. Won't make this mistake twice. Appointment was thirty minutes late.

From the owner: Walgreens is a trusted and convenient local health destination that millions of Americans rely on…read moreevery day. Our founder, Charles R. Walgreen Sr., was known for finding new ways to connect with customers on a personal level and treating each person like a guest in his own home. For over a century, we have expanded that personal connection through our network of neighborhood pharmacies and our innovative health services and products. The foundation for all of this is our trusted pharmacy expertise, and our team members who provide essential care that helps people achieve better health outcomes at an affordable cost. Pharmacy Hours: M-F 8am-1:30pm, 2pm-8pm, Sa 9am-1:30pm, 2pm-6pm, Su 10am-1:30pm, 2pm-6pm

Great place, the staff is nice.newer store. Super busy intersection off pass and Cowan. My family…read moreget their meds from there and got my Covid vaccine there. Don't recommend left off pass road. Better to make a left off Cowan.

Called their 800 number after my experience and was told I would have a call back by…read moreTuesday......guess what today is Thursday and now call back from the district team as she called them. I guess it really true.....they don't give a damn about what happens as long as they can keep your money.

Everyone was pleasant and helpful. I took advantage of the great offers and specials that were on…read morethe App. When I visited the store personally, I was treated like a valued customer. David at the front of store was very polite and helpful. Dylan at the Photo Booth was knowledgeable and helped fix a problem with my order very quickly. Amongst other things, I had a large photo book made. I could not have been happier with the results. Truly lovely!! Thanks everyone at Walgreens!!

Always excellent service. Everyone we speak with has always been so helpful in the pharmacy. We…read morereceive our prescriptions quickly. The best pharmacy on the Coast

Ocean Springs Pharmacy texted 4:56 pm prescription was received from doctor. Called Pharmacy 5:57…read morepm and was told to wait for a text and that Pharmacy would be open until 9 pm. Told not to call. Received text prescription was ready 7:52 pm. Left immediately and was there in minutes and Pharmacy was closed. I'll have another sick night and have to work tomorrow. I hope poor customer service employees and pharmacist have a sleepless night too.

I'd usually give this store a great rating, I always order pick up because I have a newborn and a…read moretoddler.. I let them know i've arrived and they bring it to my car, which makes things so much easier for me! This particular visit, I ordered Benadryl which meant I had to use the drive-thru to show my ID. Isabella was at the drive thru and she had me sit a minute with zero eye contact, not even so much as an acknowledgment, (a simple "We'll be with you in a sec" would do) once she looked up, she asked for my name, she said she couldn't hear me because of the truck's engine beside me, and she became extremely rude, once I told her I was there for a pick up, she slammed the phone (used for talking to me through the window) down, hard.... and then walked away. She came back and put the order through the drop box, I went to put my ID inside and she rudely stated "I don't need your id" while rolling her eyes. I politely smiled and drove away, getting her name first. I usually speak my mind when encountering people that nasty, especially representing places that I shop in often. I just decided to make a review instead so hopefully she will get some much needed training on customer service. Everybody has bad days, but our encounter was very short and did not need to be as intolerable as it was. Anyway, love this location- it's close to my house and they're usually very friendly and helpful, hopefully this bad apple won't ruin the whole bunch:)

I placed an order online for a large print job at Walgreens since they were the only option in the…read morearea that could handle it. The closest FedEx was a 15-minute drive away (and the nearby ones in conference centers or hotels would have cost double or triple), ... as someone in town for a conference, I didn't have a car and honestly didn't want to Uber or somewhere. I ordered a fairly large print job with wire binding online, assuming it wouldn't be an issue since their website indicated they could handle it and complete it within my timeframe. I was clearly wrong. The staff member completely botched the order, printing only about one-eighth of what I actually needed. She obviously didn't read the order before starting because it was pretty substantial. I was expecting a call before my trip to tell me it wasn't possible , but when I got the text saying the order was ready the next day, my gut told me something was wrong. I flew in a day early specifically to check on the order, and sure enough, it was messed up. The staff member I spoke with seemed completely disinterested in helping me and just said "Ma'am, I can't really do anything for you." The one thing she did suggest was leaving a note, but then commented that the woman who did the print job was "the store favorite and nothing will get done." I came back the following morning to check again. This time I spoke with the actual staff member who did the print job, and she seemed completely confused about what went wrong. What made the whole experience even worse was when I talked to the manager - instead of addressing his staff's mistake, he seemed to be blaming me for placing such a large print job there in the first place. This seems like something their corporate office could easily fix by updating their website. I've never been somewhere where customer service consisted of blaming the customer instead of taking responsibility for staff training. The only "redeeming" moment was when the frustrated manager told me to just take the incomplete prints for free, calling it "an expensive print job" - which would be true if his staff had been properly trained and actually printed more than one-eighth of my order.​​​​​​​​​​​​​​​​

Hidden gem alert! (For souvenirs) My favorite Walgreens is right on the corner of Canal Street --…read moreand it's a tourist goldmine! Souvenirs galore (family-friendly too -- no wild T-shirt surprises here). Fast service, friendly faces, and all the New Orleans vibes you need without having to squeeze through Bourbon crowds. My downtown go-to, every time!

No idea why this is the worst pharmacy in the entire state Louisiana?! Huge wait times! Especially…read morein the drive through! Once your in line you hate to pull away! Absolutely the last time we use this pharmacy.. they tell you they are out of a drug and will order. You come back on several occasions and it's still on order. Not an exotic drug just a basic drug!?! Have run out of the prescription. And still no answers! The people are nice but there is a total systemic failure somewhere!?!

As the current duchess of this Walgreens I feel a little bit of an obligation to review it. Here…read moregoes. This Walgreens is open 24/7. Need medicine at 3 a.m. for a tummy virus? Are you in need of a caffeine fueled drink for your morning (or nighttime) commute? Ran out of diapers/formula/gas drops for your baby? Speaking of babies...it's 1 a.m. and your date was great and it's looking like you might just get lucky. Need condoms? Head to Walgreens on the corner of Front Street and Gause Boulevard. 24 hours a day you guys! They've got your back. The lines are usually pretty long at this location...just so you're aware. But they have a great selection of much needed essentials. 24 hours a day.

Wow really rude counter people at this Walgreens in the pharmacy . I would drive 100 miles to notread more

Terrible service on the night of June 29 around 10 pm. The cashier on duty was terrible. I tried to…read moregive her my penny she refused to take it and gave me the 99 cents I did not want. I hope she is reprimanded because I'm am very upset with the service. I will not shop again if she is the one to service me.

I'm waiting. Again. For prescriptions I dropped off 2 1/2 hours ago. The person who took in the…read moreprescription did not speak except to bark orders at me "I need a driver's license", etc. I can't provide her name because she wasn't wearing a name tag. This is consistent frustration. I'm back today because they claimed we tried to get a refill Two days too early. Not true. Do the computers not handle the calculations for refills which we ALWAYS need to request rather than for them to automatically be refilled. Ridiculous!

Extremely rude. This really sucks. I used to love coming to this particular location as they use to…read morebe kind. Not anymore. Snotty rude at the pharmacy when you ask simple questions and if they don't know and you ask for the pharmacist to find out you're met with eye rolls and hand gestures to indicate they'd been right. All I asked was how much my meds were. Didn't need a rude response. We've fallen so far as humans and how we treat others. I won't be back and I'll heavily encourage others not to as well.

I received a message from Walgreens three days ago alerting me my son's prescription was ready and…read morei had a balance of $50. I called and spoke with someone who told me the balance was there because they couldn't verify my secondary insurance. I gave here the requested info over the phone and she let me know my balance was now $0 and I could come pick up the prescription. When I arrived to the pharmacy the tech Norah informed me that there was no prescription for my son. I told her I spoke with someone and received an email stating the prescription was ready. She was not professional at all and said " Ion know why it told you that because it's not here, and we don't have it in stock" I requested to speak to the pharmacy manager who didn't come speak to me for 10 minutes, and watched her fill my son's prescription. When the pharmacist finally came to speak to me she showed me the prescription and said sorry we were having insurance issues , but I fixed it and here is you prescription. I told here that wasn't true and we fixed that issue on the phone and I showed her where the balance was already showing $0 on my portal. I told her I was confused because Norah stated the medicine was out of stock. She sarcastically said it was but I took it from someone else and walked away. Norah then gave me a receipt to sign and threw the prescription in the drawer. I am shocked , appalled, and disappointed by the rude and unprofessional way I was treated by the pharmacy staff at this Walgreens on Pontchartrain DR.

In the past this Walgreen's pharmacy has worked with my daughter to ensure that my grandson has…read morereceived his prescriptions in a timely manner. Unfortunately, last week they really dropped the ball. Someone there did not process his Doctor's approval for an essential medication to manage his serious condition. Now the process has to be started ALL OVER again so the poor baby will have been off his medicine for over a week! I know my daughter is beside herself with worry all because somebody at Walgreen's didn't do their job. They are harming a little baby. I wish there could be some kind of accountability! Hopefully people will see this review and take their business elsewhere!

Extremely rude pharmacist. Blonde hair, wearing a mask on 5.6.2025. Zero people skills and zero…read moreconflict resolution skills. If you cannot deal with customers professionally, stay away from the register. Instead of resolving an issue, you escalated it. You really should be fired for your poor people skills and the way you talk to the public. I heard the way you also spoke to a co-worker and her reply was - "There is only so much a 59 year old can do"

Terrible service at drive through. Revolving door of…read moreincompetent technicians. Waiting forever At drive through. So slow at drive through. Inadequately trained technicians who are put out the window to wait on customers. Revolving door of employees.