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    Lisa Bertok - PrimeLending

    4.7 (13 reviews)
    Open 8:00 am - 8:00 pm

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    Services - Lisa Bertok - PrimeLending

    Mortgage services

    Mortgage refinancing

    Home purchase

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    2 years ago

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    Ask the Community - Lisa Bertok - PrimeLending

    Review Highlights - Lisa Bertok - PrimeLending

    I just did a streamline VA refinance with Lisa Bertok with Finance of America Mortgage and it went very well.

    Mentioned in 2 reviews

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    Synergy One Lending

    Synergy One Lending

    (9 reviews)

    NEVER AGAIN!!! Big disappointment!…read more At first Cory was all friendly like "How can I earn you business?" So, I took a chance with them and they did lock in a decent rate. They gave us a long list of financial info they needed. We gave it ALL to them way ahead because I know, once we're in the middle of packing, moving, changing addresses, scheduling closings, driving etc, I don't want to have to worry with those details. Then Mann Mortgage - Michelle and the underwriters - USED the closing deadline to leverage demanding more and more information, trivial crap, all items WAY BEYOND what they originally said they needed. And here's the thing, my wife and I have a strong income, a long history of success, and high credit score!!! They actually called my wife's employer THREE TIMES (to her employer's disbelief) to confirm she worked there and her salary. REALLY? Oh, but it gets worse... Mann Mortgage then did what all the shady mortgage companies do: We were almost at closing, we're immersed in all the demands of moving, staying in a hotel before closing, driving long distances, and suddenly Michelle is like, "Oh, we need one more thing!" Ugh. So we got it to them. Then, "No, we need one MORE thing." So, again we deliver. Then, "Oh, we need one more thing!" Yet again, I deliver taking time away from helping my wife with moving details and I confirmed with Michelle, "OK...this is ALL YOU NEED, RIGHT? After this it's done, right?" And Michelle said, "Definitely, that's it." Then she comes back AGAIN demanding something else!!! And worse, she used the "It's not me, it's the underwriters" BS, piss-poor excuse, just like used car salesmen blaming the sales manager when really they're all on the same team and know exactly what they're doing. Mann Mortgage didn't "serve" us, they "played" us. Michelle, Cory and the whole company made this process a distressing, painful, frustrating experience and trust me, they knew EXACTLY what they were doing the whole time. It's dishonest. It's bad business. And it's part of their plan. And to top everything off, as Michelle was making all these FURTHER demands I finally reached out to Cory, their "kind" salesperson explaining what was happening, expressing my disappointment and asking for some help and his exact and complete response was a text saying, "Thank you for your feedback." In other words, "F-you." (He has some personal work to do). If my review can save ANYONE the pain and hassle of working with Mann Mortgage, the time I've taken to explain this will not be in vain. DO NOT HIRE MANN MORTGAGE. If they approach do not walk away, RUN!!! .

    Honesty, the mortgage process did not go very well at all. It seemed like every day another issue…read morewould come up to hinder my wife and I from getting our mortgage approved. At one time I was about to give up and just cancel the purchase of our new "Home of our dreams" Luckily when all seemed lost, Ryan Howard (The Branch manager) Stepped in. I do not know what we would have done without Ryan. The issues that were preventing us from securing our mortgage were not due to problems from Mann Mortgage, but from errors from credit bureaus and title companies. Ryan solved the problems, saved the day, and my wife and I are now the owners of the most beautiful home in Las Vegas that we probably never would have owned if not for Ryan. He even sent a basket of fruit to welcome us into our new home. I would recommend Mann mortgage to anyone applying for a mortgage.

    Neel Dhingra - All Western Mortgage

    Neel Dhingra - All Western Mortgage

    (8 reviews)

    I was introduced to Neel Dhingra by my realtor in July of 2019. We had found our new Toll Bros…read morehouse and were attempting to get this deal done quickly as we were selling our current home to a cash buyer. Neel went above and beyond during our loan process. Neel even met us on a Saturday afternoon due to the hectic schedules my wife and I have. Neel was extremely professional, honest, and up front. He was always available when I had questions and if he missed my call he would call back quickly. Neel had our back through this stressful process. In the new world of business being conducted via text and email, I was impressed how easily it was to speak with Neel over the telephone. Thanks for the service Neel.

    Where to begin... since day one of our home buying process (in 2017) Neel has been incredibly…read morehelpful!! He would call, text, or email way in advance and inform us of information or paperwork he needed! By far the fastest, most painless VA loan process we have experienced!! If we even need to buy a new home I would not hesitate to contact Neel and would highly recommend him to my Family and Friends!! Neel truly went above and beyond for us and had amazing customer service! Which you rarely see anymore! We recently purchased our second time and made the mistake of going through one of our friends. Worse possible communication, unorganized, couldn't even lock our interest rate for some stupid reason! We finally said F it and contacted Neel! In less than 24 hours we were ore approved, all the paperwork turned in, and interest rate locked! We even closed a day before the original closing date! Not once but twice has Neel gone above and beyond to help my family in our home buying process! The Varty FamBam is truly grateful! Thank you!

    Shivani Peterson - All Western Mortgage - I am a licensed loan officer in California as well as Nevada. I provide straightforward guidance on refinances and purchase loans.

    Shivani Peterson - All Western Mortgage

    (16 reviews)

    Work with Shivani and you'll see what the mortgage process SHOULD ALWAYS be like. First timer? Even…read morebetter. Can't recommend her highly enough. We got so many referrals for Shivani I was blown away. With all the local love swirling around the community for Shivani, how does she only have three reviews? I'm stoked to be the fourth and hope my wife will be the fifth very soon because we just closed on our refinance in what felt like record time. From start to finish it was 30 days or less and the process was as easy as could be. Website app was the same as everyone else we came across. They're a little cumbersome but All Western has an advantage in that they allow you to link accounts, which makes verifying the info that much easier! Once submitted, Shivani sends a great video/audio breakdown of your best options and walks you through each scenario so you understand it explicitly. If you have any questions, an email or phone call is returned BY HER within less than 24 hours. She also believed there's no stupid questions. I annoyingly asked the same question at least four times during the process and she never flinched. They even monitor the market on your behalf to insure you're getting the best rate possible before allowing you to close. This is exactly what you want in a mortgage advisor. She legitimately cares that you understand what's going on and that you get the best available to you. Her team is also incredibly thorough and insures you stay on your tasks too. Seriously. This is what it's all about in this industry.

    If you are looking for someone to help you with a refinance, stop looking and contact Shivani now…read more She made the refinance process so quick and easy. I wasn't sure if it made more sense to take our money to pay off some student loans or to take the lower interest rate. Less than 24 hours after contacting her, she sent us a wonderful video and website explaining all of the options. It made the decision so much easier. Even after our refinance was done, I had questions about the transfer of our mortgage payment to another bank and Shivani called me back after hours to help settle my questions. I would feel confident recommending her to all of my friends and family.

    Lisa Bertok - PrimeLending - mortgagelenders - Updated May 2026

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