First off, my house was a disaster, like dept of health disaster, and it is now clean. That's all…read morefine. However, for a small 1br house, they charged me $3255, which I can't get over -- it's just so much money. And along the way, they managed to break some of my furniture, and threw away some obvious keepsakes, like an embroidered elephant I got from Stitch Buffalo. One of my dining chairs had a loose crossbar, which they threw away, so I now need to replace my pair of chairs. They somehow managed to break a wheel clean off of my microwave cart -- the wheels lock, and my guess is that they tried to move it, and when it didn't roll, instead of picking it up, they gave it a hard shove. They left it propped up with a couple of my cookbooks. And for some reason they took apart my paper towel holder, and apparently threw away the screw that holds it together -- minor, but that's a trip to Home Depot, if I can find a screw that fits, and it's replacing the holder if not. I may find more damage as I reorganize, for all I know. They didn't offer any kind of refund/discount, and didn't even *apologize* for breaking things they clearly knew they had broken.
I couldn't shop around, because Kleen Scene was the only company I could find that would clean my house while it had bedbugs (ugh, yes, bedbugs), and I had to have it done, but for $3200, it seems like people could be careful enough not to break a person's furniture. It feels like kicking a person when she's already obviously down, you know? If you need a place cleared out completely, these may be the guys for you, but if you need care taken with possessions you want to keep, maybe not.