These past few weeks when I have been struggling to use my car with two broken external handles, I…read moreWISHED I had the mechanical skills to fix my car. Since I do not, the next best thing was finding LA Auto which is Woman owned and Operated to fix my ride! LA Auto was brought to my attention thanks to the Projects feature in the Yelp App. I sent out a request for a job or service and Yelp broadcasted it to businesses to reach out to me concerning the service. I had initially had a different mechanic before LA Auto that was going to do the job, but a price change occurred before the vehicle was in their possession. Decide to nix that mechanic and go back to the drawing board acquiring estimates for the job. By this point, I had already ordered and picked up my parts directly from the dealership so they would match my vehicle. All I needed was the labor to complete the repair. I was really intrigued that there was a Woman owned and operated auto shop in Houston, so I decided to reach back out to the shop about an estimate for labor. My inquiry was Friday afternoon, so I didn't expect to hear back until Monday. Liz, the Owner, however, was in contact with me in and out the entire weekend asking for pictures of the parts to ensure they were correct for the vehicle based on the VIN as well as making sure they didn't need to paint the handles. She gave me a range on the price for the labor, which I could understand because she never saw the vehicle before- only pictures of the damage. We did most of our communication on Monday which offerred a great opportunity for me to get the car fixed that afternoon since she had an opening. I honestly thought I may have to come back another day to get the job completed because EVERY OTHER BODY SHOP I SPOKE TO said I would have to drop the car off just to get an estimate. I did that with one Pearland body shop and received a quote of over a THOUSAND dollars just to fix some handles! They even stated the labor was high because the panels of the car had to be removed. Thanks to Youtube, II knew that was not the case and Liz the owner and my mechanic confirmed my research as she completed the work on the vehicle in less than an hour WITHOUT removing the inside panels. She worked fast and I was even able to see her work from the office which provides a chair or two inside for waiting customers. A/C is blizzard cold inside the waiting area, so bring a jacket. This is not your car dealership waiting room with tvs and refreshments, so bring your own, but Liz worked so fast I didn't need to indulge in either! Really friendly, sincere, and affordable service from Liz at LA Auto. I am so glad to not only have my car repaired (FINALLY, with the exception of one small part that the dealership gave me in error that doesnt affect the main fix) but I am so estatic to support a small business owned and operated by women. I am telling everyone I know about LA Auto if they ever need repairs on their vehicle. This place is a real gem and deserves to shine!

Was searching for a shop to install lowering springs on a supra. Discovered this place and saw…read morepositive reviews. Staff was professional and provided a reasonable price. They did an amazing job. Thank you. Would definitely recommend.

Wonderful customer service , gave me pricing before I came in and didn't upcharge anything , would…read morerecommend!

I got my rear brakes and an oil leak fixed with an oil change at Chami Automotive and they were…read morevery kind and professional. Pricing was very fair. Pointed out issues I was aware of and were never pushy about them. Offered to give me a ride if I didn't want to wait in the lobby and even helped my mom at no charge when she was scared her tire was going flat when she came by. Also the lobby is very clean and the woman at the front desk was really sweet. Will def return!

Great communication and work done on time. Lots of hardworking guys here. I've had my rock rails…read moreand rear overland bumper installed here. Also have had my windshield replaced. Fair pricing and great turnaround time.

Great communication and reliable service. Fair and reasonable prices...................read more

This business bought a vehicle from me and made the process easy and flawless! Highly recommend…read morethem.

Really good experience. The car was exactly as described. I drove three hours, definitely worth it…read more I'll keep them in mind for the future. Thank you, Harris!

This is my 2nd review of this auto shop, I've been here maybe 5-6x now, and it surprises me each…read moretime how patient, friendly, honest and helpful these people are. Rush and Tom could not be more professional, and multiple times they could have charged me for something that didn't need fixing, but they never have. I recommend this place to everyone. They go the extra mile. These folks are great, thank you!

Shawn was great. Honest, helpful, and very polite. They looked busy but the wait wasn't bad at all…read more Highly recommend.

I was super interested in the 4Runner on their lot and put an interest in right away! Allen Davis…read morewas super helpful and getting back to me with a response. Since I lived further away, I had to wait until the weekend to check out the car. They were super easy to work with and everything went smoothly. I drive the car back three hours to my home and didn't have any issues! I appreciate their hospitality and Allen was great! I would highly recommend stopping by and meeting all the awesome people that work! 5 stars for hospitality, customer service, and the experience!

My family has bought multiple vehicles from this dealership. With that being said, I do not speak…read moreon all the sales personnel that work at this establishment, but I only speak on our experience with one by the name of ALEX. Incredibly disrespectful, degrading, EGOTISTICAL and quite frankly needs a very detailed understanding of what customer service entails. This, according to him, a reputable top salesman , not only insulted my husband and I by stating that we needed him and he didn't need us because of our line of credit. when my husband simply stated that we weren't interested in purchasing a car from a small dealership due to previous disappointing experiences & were there because my family member was desperate to help us (may also add that at one point we were open to work with him before he told my husband that he had a bad attitude escalating the situation from there) but also stated that the area of the location was his "hood" like a thug, threatening to turn the already heated going back-and-forth to a bigger altercation,when his bodily language was in fighting stance. To wrap up this review, I simply want to warn fellow customers that one bad sales personnel can ruin the image of a business and also to avoid this type of circumstance, PLEASE TAKE YOUR BUSINESS ELSEWHERE!