Frank Garcia was awesome and ensured if the issue happens again it will be a much simpler, less…read moreexpensive effort in the future.

After getting estimates from 3 other companies, who spent an average 30 minutes, and could not…read moreaddress my needs, I decided to further explore highly rated air conditioner companies, and came across The Comfort Authority. They lived up to their great reviews, from the initial contact phone call all the way to the conclusion of the installation of my new unit. Derek, the estimate technician who arrived at my home on April 23rd, was knowledgeable and addressed my questions and offered options. He was at my home for over two hours! He offered me several options, without pressuring me, simply explaining the benefits of each option. His willingness to explore my request to remove current water outflow pipe that had been on the garage floor for decades, presenting a safety risk, and route it another way outside was taken seriously and creatively. He took me through the plan and I was so pleased. The technicians who arrived the next day to do the install, Gary, James and Kauntes, were excellent workers. Gary was in charge and went over the plan with me in detail. He was able to troubleshoot a few issues and get the job done! All three of them were courteous and, without being asked, applied shoe coverings every time they entered the house. They cleaned up after themselves. Gary kept me apprised of their progress. They began working at approximately 9:15 am and did not leave my house until 6:15 pm. I could not be more pleased. 5/5 rating Thank you I will be recommending The Comfort Authority to anyone who needs air conditioning work done. Donna Harmony-Jones Kathleen Watson

If you want outstanding service, professional, timely, response, and reasonable prices, this…read morecompany is for you! I could not give a higher recommendation for Alej. His AV service is top notch. He just completed setting up my home and pool complex. He brought the equipment I needed. His work is clean and spotless. Journey A\V has my highest recommendation. I refer him to all of my friends who want a highly connected audio experience throughout their homes // from TV mounting to AV whole house and patio sound. Alej does it all and has never disappointed - having completed several different work orders for me over the years. He's a true Pro.

People are generally lazy these days. And if they run into something challenging, they just tell…read moreyou it can't be done then charge you $150 for coming out in the first place. Alex is the OPPOSITE. Alex is tenacious. He has a "can do" attitude, loves a challenge and won't leave till the job is done. It's so wonderful!!! In my situation, I had another contractor tell me what I wanted done was not possible then charged me $150 for coming out to survey the situation. Then I hired Alex. He came in and said "absolutely we can do this." He got it done and I am HAPPY. I am hiring Alex the next time I need this kind of work done. I know the job will get done right and with a genuine smile.

Came by to do an estimate. Did not try to cross sell anything we didn't need. Explained to us how…read morewe could look for potential deficiencies and how we can optimize. I wanted to increase my amps but he explained why it was not needed in our situation. Quality person and highly recommend!

Nic came out right away and clearly explained the issue I was having with my breakers. He is…read moreextremely helpful and doesn't sell you anything you don't need. I used a different company last year and was nervous it would go like them, but Simpson Electric is the only company I'll use from now on. Also for what it's worth, the other company I used last year right away tried to get me to get a whole new breaker panel system but Nic explained why that was not needed (my house is only 15 years old). Thanks Nic!