Nothing has changed. No matter how big or small my issues are, Lyle will take care of his…read morecustomers the way he has always done it. He truly cares about people....keep up the good work Mr. Kia....lol

There isn't a time when I've gone to Birchwood Kia West where the service hasn't been outstanding…read more The communication exchanged between Lyle and I has always been honest so there isn't any surprises when I pick up my car. Keep up the great work Lyle, you're a great rep for Kia West.

Just bought a used truck from Birchwood Chrysler and had Brady Girouard as a salesperson. I…read morecouldn't have asked for a better buying experience. As soon as I walked in he asked me some questions about what I was looking for in a vehicle, and then recommended a few to look at, and he was right on the money for what I needed. He was very knowledgeable about the product and went over all the options and how to operate them, which is important for someone technologically illiterate like me. I will definitely be back in the future and will recommend him as a salesperson to anyone I know.

I went here to get a command start put in and everyone was helpful and polite. I am very pleased…read morewith the service and will be more then happy to return. I recommend going coming here as they treat you like a valued customer and also know your vehicle and can service it properly.

stay away just after your money, bought a new truck sales lair john puchniak, set up a deal…read morethrough his installer heated seats that were to be as factory, well they are not the install was poorly done he damaged a panel drilled holes and poorly placed the heating pad so that one has shifted and it is now like you are sitting on a diaper and one switch is putting pressure on the auto start/stop swicth which is difficult to push compaired to ALL THE OTHER SWITCHES so when it breaks the steeler will obviously say not our issue because of the poorly placed aftermarket switch. do not let todd stubel touch your vehicle. box cover knob was left loose vibrating caused damage to the support, they removed my factory plastic mud shields installed some gatorback flaps crooked and then did not return my factory parts which i suspect and employee wanted as they could not be "found" when I requested them. they were not theirs to do anything with that is actual theft. GO ANYWHERE OTHER THAN HERE

Had an appoimtment for a recall situation, told over the phone that it'll take 1 - 1.5 hours. After…read morewaiting almost 2 hours it turned out the airbag cover they had didn't fit and they scratched my dash. I made another appointment once the new cover came in. After waiting almost an hour, a service person informed me that they are just starting on my vehicle and it'll be at least 2 hours. Why did I even make an appointment? And even though the airbag was already dealt with last time, why is it taking so long to buff the scratch and replace the airbag cover? The service person just shrugged and said they're working as fast as they can... Not impressed. Just informed that the current cover still doesn't fit right. Been here over 2 hours and they say it'll be another 45 minutes.

Wow!!! Great service and a great price. Auto Excell took the time to help me find the right car and…read moregot me the best price in the city for the make and model.

Best cars and cheapest prices so far in the City. It was fun to deal with this car dealership. Very…read morefriendly and helpful customer service. Definitely recomment this place if you looking to buy good used car. Thank you

I bought a Toyota C-HR here and was totally impressed from start to finish. Leanne and Alvina were…read morewonderful through the entire process, which was easy and quick. What impressed me most, however, was the owner of the place coming out with me and pointing out features and actually hooking up my phone, when I had some trouble. When the owner takes the time to come out and help you, you know you are in the right place. Thanks you guys for making it a pain-free experience. Highly recommend these guys.

We have had multiple issues with RideTime, of which we have received no response to any of them…read more When the car was delivered to us it was missing the front plate bracket. According to the CarProof the car was only ever registered in Manitoba so the part was obviously not placed back on the vehicle during the safety inspection or detailing. We were to pay from our own pocket in order to mount a front license plate as six months later we have received no response from RideTime on this issue. The car was purchased from our home five hundred kilometers from Winnipeg. Nowhere in any of our communications with RideTime did they bother to mention that it only included one key. Six months later we have received no response from RideTime on this issue. The sales representative we dealt with was obviously very inexperienced and quite inept. She stated the auto finance company was called "Auto Finance" when it turned out to be Scotia Bank. She couldn't answer any questions and always had to consult someone else. She also managed to mess up our insurance forms which were mailed to us. Luckily the insurance broker accepted them anyway or we would have had to have them couriered again to register the vehicle. Six months later we have received no response from RideTime on these issues. My wife was visiting Winnipeg in three weeks from the date of purchase yet we were pressured to take delivery of the vehicle in advance of this date. Once we agreed to take delivery they made my wife's sister come to the dealer to pick it up while their website states: "How you drive away in your dream car is completely up to you! We'll deliver your car straight to your driveway, whether you're just down the street in Winnipeg or anywhere in Canada or the United States", we were told by one of the owner's (Andrew) that the service department was "humming" and that they had multiple staff out with "sinus infections" and couldn't be bothered to deliver a vehicle to Fort Garry twenty minutes away (let alone anywhere in Canada or the US). Andrew was routinely rude to both of us after we refused to buy overpriced Gap protection for our vehicle. Gap protection is priced at $1,000 and would cover the difference in the amount owing on a loan if the vehicle were to be in an accident. I pay $180 a year for insurance on my home's possessions with coverage up to $35,000. How is a $1000 policy for a car purchased at $13,500 a good value when MPI states less than 1% of cars on the road are in an accident every year (let alone the unknown stat of how many are written off?). The car's exterior wasn't cleaned for delivery when it was picked up. It's now six months later and we have received no response from RideTime on any of these issues. Once the car reached us in Swan River there was a random part from another car in the back seat. The sales representative had no explanation for what it was. Four months after taking delivery we went to get the tires serviced and realized we had no key to unlock the bolts on the tires when the tire shop informed us that it wasn't in the vehicle. We called RideTime about this issue and much to no one's surprise they were completely unhelpful and never responded. The tire shop had to break the bolts and we had to replace them at our own expense. My wife's review has been up on Facebook for months and we have received no communication. It's clear this company is great to deal with when a sale goes right but are completely unhelpful when anything goes wrong. We aren't difficult people to please, a simple apology would have gone a long way for the majority of our issues (and save them our reviews) but we have heard nothing. While their website states "We promise to delight you every step of the way--so if you can think of anything to make your experience better, please let us know.", we have routinely attempted communication with them to rectify these issues but have received absolutely nothing in return. It's obvious this statement and ones like it are simply marketing gimmicks and RideTime has no concern for their customers should they have any issues.

Honda vehicles are fantastic. Very happy with vehicle. Would highly recommend Birchwood Honda…read moreover Winnipeg Honda though. The customer service at Winnipeg Honda is horrible. For example: a) They did not submit the financing paperwork in time and I was contacted by the financing company because of a late payment. I contacted Winnipeg Honda and they ignored me and did not reply. I was left to sort it out myself, despite the fact the finance company's position it was Winnipeg Honda's fault (it was obviously not mine - car dealerships don't work on the honour system to secure payment - I did everything correctly). b) As part of my purchase of a brand new vehicle, I paid for winter car mats and was promised I would be contacted when they were in stock. I was not contacted. Emailed the dealership to inquire and was ignored. No reply. Went to dealership and they were confused. They went to look in salesperson's office for them. LOL. Not surprisingly, despite treating me like garbage and ignoring me, they did take time to reach out by telling me my salesperson made a service appointment for my vehicle (salesperson did not ask me or even tell me he would do this).

Before I start I will say that we travel all the way from Alberta to buy our car's here..They are…read moretruly the best Honda dealership in Canada. There customer service is above and beyond and the prices are unbeatable. We've bought 3 cars from them and I will definitely be going back there for my next. I recently lost my 2002 Civic (from Winnipeg Honda) it was totaled when another driver ran a red. I was so sad to see it go, it was the best car I've ever driven; but when I have the chance to make it back to the Old Country I will definitely be buying my next car from them :)

I purchased a new Mirage GT on Sept 28th. I found the Staff great. Both Mike and Damien found ways…read moreto make it happen. The new Sales agents ; Ali and Misagh, were able to provide the assistance I was looking for. Special appreciation for Misagh. As I indevoured to purchase my new Mirage, Misagh went out of her way to answer any of my inquiries. If Misagh did know, Misagh made it her mission to find out. In the interim, Misagh provided me with cookies and coffee, as Misagh continued to seek the answers, I was looking for. I felt at home at Waverly Mitsubishi. The future of Sales, is following the footsteps of Misagh. Great recognition for the Service Department. Parts Manger Robert, and his Team, are the best in the Industry. The Waverly Service Department, will be there to keep your vehicle running. I also want to thank Waverly Mitsubishi for helping out my beautiful Niece earlier this spring. Once again, Waverly Mitsubishi made it happen. Early this spring my Niece drove home in her New Mirage. Sorry ! My wife Robin just drove up with her 2023 Outlander. Got to run. Thank You Waverly Mitsubishi Dan Davis And Family

Another dealership forcing customers to take dealer add-on's they don't want. Why are all your…read moreprices so much higher than on Mitsubishi Canada's website? Do your research, and don't buy from companies like this. Look at the details, they are inflating the cost of the vehicle to take advantage of people. In the Price details you will find dealer installed equipment. On a 2024 Eclipse Cross you are paying an extra $3107 in dealer add-on's.