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    Auto Excell

    4.8 (4 reviews)
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    Jim Pattison Subaru on Regent - Exterior

    Jim Pattison Subaru on Regent

    (4 reviews)

    My wife and I had been looking for a Subaru for a long time. We had a fairly disappointing…read moreinteraction with a dealership in Saskatchewan and reached out to the JP Subaru on Regent in Winnipeg. I can't say enough about our experience here! Usman Orunsolu was our sales specialist; He was very approachable, very knowledgeable and very accommodating. He had timely and accurate responses. The dealership was able to make significant compromises to help us get a car during the COVID Pandemic ,and we really appreciate their efforts! We will certainly go to this dealership, and specifically Usman when looking for our next vehicle; And, I would highly recommend him to any friends or family. There was a little confusion with some of our Sales Agreement paperwork, which caused some added stress to our experience. But, this was resolved reasonably quickly.

    Not only did they fail to fix the rattling noise on acceleration after weeks in their shop and…read more$4700 spent, they actually screwed up so bad I can't drive the car without doing damage to the engine... Code P0171 popped up after just minutes of leaving the dealership. Fuel trim is around 35% so I'm washing my cylinders of oil by flooding them with gas to keep the air/fuel ratio in check. I brought the car to Subaru on Regent because I needed absolute reliability for the next few months and now the car is parked at home inoperable. Also, the cord to my obd reader is missing from the glove box after leaving the car at Subaru. I have NEVER taken it out of the car. I take the reader in so the batteries dont freeze but the cord always stayed in the car. I'm considering just going to a Toyota dealer and just buying something there. Hopefully they are more competent.

    Jim Pattison Toyota on Regent

    Jim Pattison Toyota on Regent

    (5 reviews)

    I bought a 2025 tacoma trail hunter off the show room floor, the metal wind deflector bracket broke…read moreI took into the service department , I got a text message from Karanveer Singh saying "I find it hard to believe that you did not hit anything" I told him that I did not hit any thing , he basically called me a liar . I took the wind defector into the dealership the took pictures of the Toyota wind deflector as the friendly lady at the parts counter , pictures where taken showing no damage to the piece. there is a scratch omission the roof on the same side as th broken bracket what broke into pieces and a broken piece could of easily caused. the sales staff Jay is helpful polite did not call me a liar as mr Singh has made me feel. I do not know if he was told to say what he did OR did it on his own.

    I booked an appointment at Jim Pattison Toyota three weeks in advance to have my daytime running…read morelights fixed, a front license plate mount installed, and to complete my RIV (Register of Imported Vehicles) inspection--essential repairs required by law. Despite the long lead time, when I arrived, they weren't even sure if they had the parts. Then I was told there was no technician available to do the daytime running lights and that I should consider going to Canadian Tire instead, even though this had been the main reason for the appointment. When I asked why I was given an appointment if no one could do the work, I was told the staff who book appointments "don't know what's going on in the garage." No apology--just a defensive and irritated attitude. After I explained I had already received a government extension and legally needed this work completed, they begrudgingly rescheduled me for the next day. At the rescheduled appointment, I was told they'd take care of the lights, install the front plate bracket, and remove two rusted bolts from my rear plate. Later that day, they called to say they didn't have the $170 bracket they quoted but could put on a basic plate holder for free. I agreed. When I arrived to pick up the vehicle, I was still charged $170--now rebranded as a labor charge for installing a free plate holder. When I questioned it, I was told that was just how it worked. That's blatantly misleading. To make things worse, about 10 minutes after I left, they called me to say they forgot to remove the rusted bolts and asked me to come back again. I returned for the third time and waited 30 minutes for them to do what should've taken five. Their attempt at compensation? A free car wash. Despite all of this time and effort, they still didn't complete the RIV inspection, so now I have to go to Canadian Tire anyway. Disorganized, dishonest, and completely unprofessional. I would not recommend trusting this dealership with your time, vehicle, or money.

    Auto Excell - usedcardealers - Updated May 2026

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